OB Design
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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST WIDE LEG CALF PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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Customer who recommended this item
4 (Based on 5 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST WIDE LEG CALF PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board
Apr 06, 2016
jav*******

Customer Review (5)

Customer Review board
Rating Feedback Date Written by
Recommend Apr 06, 2016 jav*******
netural Apr 05, 2016 hon*******
Recommend Mar 31, 2016 fay*******
Recommend Mar 25, 2016 liu*******
Highly Recommend Mar 11, 2016 mai*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-02-24
mai*******
User

Hi, I have ordered two bottom from Qoo10,
Cart No: 100800238
It is shown, that the product is delivered but I didn't get it so far.

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

User

Hi ,

I have checked in the registration counter as the delivery address was office address, no delivery was made.

User

Hi,

Thanks for your message.
We will check with shipping company, can you check your letterbox also?

Thank you
OBDesign.sg

User

Hi,

We dont have a letter box in the office to check. I asked in the reception but no delivery was made.
Please take necessary step at the earliest.

User

Hi,

Thanks for your message.
We will check with shipping company and please let us know if you still didn't receive it within this 2 days.

Thank you
OBDesign.sg

User

Hi,

Please note that so far I haven't received the product.

User

Hi,

Thanks for your messsage.
We will check with shipping company, if the parcel is lost, we will resend the clothing to you.

Thank you
OBDesign.sg

User

Hi,

Is there any updates about the product, if no, please try to send the new one before March 18th as I wont be available after that.

User

Hi,

Thanks for your message.
We found we have already ship the clothing to you, the tracking number is SM600353842SG - singpost.

Thank you
OBDesign.sg

User

Thank you.

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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