OB Design
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JooJooClubOB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC CREW NECK KNIT WOOL BLEND TUNIC JUMPER SWEATER TOP ★ PREMIUM QUALITY ★

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Customer who recommended this item
6 (Based on 7 reviews)
Customer Satisfaction Score
90%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 80%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Wool Blend (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC CREW NECK KNIT WOOL BLEND TUNIC JUMPER SWEATER TOP ★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (3)

Customer Photo Review board
Oct 22, 2017
joe*******
Dec 14, 2015
soo*******
Dec 10, 2015
sil*******

Customer Review (7)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 22, 2017 joe*******
Recommend Oct 05, 2016 wai*******
netural May 29, 2016 kat*******
Highly Recommend Apr 14, 2016 Joj*******
Recommend Dec 14, 2015 soo*******
netural Dec 13, 2015 let*******
Highly Recommend Dec 10, 2015 sil*******

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-09-22
jes*******
User

This is 50% discount for the shop but why i cannot use? Thanks.

User

Hi,

Thanks for your message
The 50% shop coupon is only for orangebear brand

Thank you
OBDesign.sg

Answered
2016-10-23
pom*******
User

What temperature can this withstand?

User

Hi,

Thanks for your message.
The sweater is suitable wearing in around 18 degree celsius

Thank you
OBDesign.sg

Answered
2016-04-08
nla*******
User

Hi. May I know the material is how many % wool? Does it feel prickly? Thanks.

User

Hi,

Thanks for your message.
The material for this clothing is fine knit. It's won't feel prickly for this clothing.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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