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OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★SHIMMER SLEEVELESS MESH TULLE SHIFT A-LINE DRESS ★ PREMIUM QUALITY ★
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JooJooClubOB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★SHIMMER SLEEVELESS MESH TULLE SHIFT A-LINE DRESS ★ PREMIUM QUALITY ★

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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★SHIMMER SLEEVELESS MESH TULLE SHIFT A-LINE DRESS ★ PREMIUM QUALITY ★

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Item Q&A(3)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    ali******* 2015-10-21
    Answer
    Hi,

    Thanks for your message.
    We recommend you take size XL but the size XL currently is out of stock.

    Thank you
    OBDesign.sg
    OB Design 2015-10-22
    Question
    hi seller

    will it be restocked? im considering to purchase it for a upcoming event in december.

    thanks

    ALICE
    Answer
    Hi,

    Thanks for your message.
    Can you leave your email to us, we will email to inform you once we restock.

    Thank you
    OBDesign.sg
    Question
    hi seller

    my email is alicekhoolh1985@gmail.com

    thanks

    alice
    Answer
    Hi,

    Thanks for your message.
    We will email to inform you once we restock.

    Thank you
    OBDesign.sg
  • Answered
    Question
    peg******* 2015-10-15
    Answer
    Hi,

    Thanks for your message.
    Can you give us your bust and waist size? We can recommend the size that you wear for this dress.

    Thank you
    OBDesign.sg
    OB Design 2015-10-16
    Question
    Hi, my bust size is 40 & waist is 38
    Answer
    Hi,

    Thanks for your message.
    We recommend you take size 2XL.

    Thank you
    OBDesign.sg
    Question
    Hi, Ineould like to check with you is the cutting for this round neck sleeveless A-Line dress the same with the sleeveless Mesh A-Line Dress?
    Answer
    Hi,

    Thanks for your message.
    May I know which sleeveless mesh A-Line dress that you mention? Can you give us the item code? Normally is not the same cutting, we recommend you check the size chart, it will more accurate.

    Thank you
    OBDesign.sg
    Question
    424787719 & 429226065
    My bust size is 40 & waist is 38.
    I have given allowance for the bust & waist. This 2 dress is it stretchable?
    Answer
    Hi,

    Thanks for your message.
    This 2 pcs clothing cutting is similar, so we recommend you take size 2XL.

    Thank you
    OBDesign.sg
  • Answered
    Question
    she******* 2015-04-13
    Answer
    Hi,

    Thanks for your message.
    May I know which color that you prefer?

    Thank you
    OBClub
    OB Design 2015-04-14
    Question
    Black
    Answer
    Hi,

    Thanks for your message.
    We will restock and update our Qoo10 inventory in everyweek, so you can visit our store and buy it in next week.

    Thank you
    OBClub
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Address
2022 BUKIT BATOK STREET 23 #02-162
Policy & Notice
How to Return/Exchange