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OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC LONG SLEEVE LOOSE JUMPER SWEATER TOP ★ PREMIUM QUALITY ★
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JooJooClubOB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC LONG SLEEVE LOOSE JUMPER SWEATER TOP ★ PREMIUM QUALITY ★

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Customer who recommended this item
1
Customer Satisfaction Score
87%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 50%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller Apr 29, 2016
Non-receipt Claim issue (Did not receive the item) Seller Apr 29, 2016
How to submit return or exchange from the buyer's end? Seller Apr 29, 2016
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC LONG SLEEVE LOOSE JUMPER SWEATER TOP ★ PREMIUM QUALITY ★

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Recommend Aug 20, 2015 jen***
Not Recommend Aug 16, 2015 sel***

Item Q&A(2)

Status
Question & Answer
  • Notice

    Return & Exchange Policy

    Submission of claims
    -Any return or exchange of items will be applicable within 7 days upon receiving of the item.

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package and picture of orders with delivery information
    -Shipping fee will be incurred from seller end.

    Defective item issue
    -Provide picture of the defective area of the received item.
    -Replacement will be of same item, unless out of stock.
    -Shipping fee will be incurred from seller end.

    Any change of mind from buyer's end
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
    -*No return and exchange for certain item(s) such as undergarment due to hygiene issue
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
    OB Design
  • Notice

    Non-receipt Claim issue (Did not receive the item)

    -If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

    -We will check over the matter from our end.

    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    OB Design
  • Notice

    How to submit return or exchange from the buyer's end?


    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    -We will assess the claim issue with the provided picture and inform on the progress.
    OB Design
  • Answered
    Question
    sel******* 2015-08-13
    Answer
    Hi,

    Thanks for your message.
    We found the blouse(Color: black, size: 42) that you order is currently out of stock, do you want change the color to gray?

    Thank you
    OBDesign.sg
    OB Design 2015-08-13
    Question
    Ok and plse send it faster
    Answer
    Hi,

    Thanks for your message.
    We will proceed your order asap.

    Thank you
    OBDesign.sg
  • Answered
    Question
    Eve******* 2015-06-09
    Answer
    Hi,

    Thanks for your message.
    May I know which color that you prefer?

    Thank you
    OBClub
    OB Design 2015-06-09
    Question
    Purple colour. Thanks.
    Answer
    Hi,

    Thanks for your message.
    It's out of stock and normally we will restock and update our inventory everyweek so you can visit our store and buy it in next week.

    Thank you
    OBClub
Ask Question
Address
2022 BUKIT BATOK STREET 23 #02-162
Policy & Notice
How to Return/Exchange