OB Design
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OBDESIGNOB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC BOAT NECK KNIT WOOL BLEND JUMPER SWEATER TOP★ PREMIUM QUALITY ★

See all OBDESIGN items

Customer who recommended this item
7 (Based on 8 reviews)
Customer Satisfaction Score
85%
  • Product 80%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 80%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Wool Blend (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC BOAT NECK KNIT WOOL BLEND JUMPER SWEATER TOP★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4)

Customer Review (8)

Customer Review board
Rating Feedback Date Written by
netural Oct 31, 2017 kar*******
Recommend Nov 19, 2016 Eil*******
Highly Recommend Apr 27, 2016 mei*******
Highly Recommend Apr 26, 2016 pop*******
Highly Recommend Apr 23, 2016 ttp*******
Recommend Jan 01, 2016 abe*******
Highly Recommend Jul 21, 2015 jes*******
Highly Recommend Apr 22, 2015 wls*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-12-05
mko*******
User

Dear Seller,

Please kindly advise on delivery time. I am located in Singapore.

Kind Regards,
Kohila

User

Hi,

Thanks for your message
Normally we will take 4-6 working days to deliver the clothing

Thank you
OBDesign.sg

User

Hi OBDesign,

I've ordered "Royal Blue - Order No: 239072741" and "black - Order No: 239072742".Will you mind speeding up my delivery as I have resigned from my company and the delivery is to my company.

When can I receive my orders?

Looking forward to your response.

Kind Regards,
Kohila

User

Hi,

Thanks for your message
The clothing is already ship out from Taiwan and we estimate you will receive the clothing within this week

Thank you
OBDesign.sg

User

thank you for accomodating

User

Hi,

Thanks for your message
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

User

I noticed - shipping is on 15th Dec. So arrival into Singapore - when?

User

Hi,

Thanks for your message
The clothing is on the way from Taiwan and we estimate you willl receive the clothing within this week

Thank you
OBDesign.sg

Answered
2017-02-27
cho*******
User

Hi, there's no size option. Is this still available? Thanks.

User

Hi,

Thanks for your message.
May I know which size and color you're prefer?

Thank you
OBDesign.sg

User

Hi, is royal blue size m available? Thanks.

User

Hi,

Thanks for your message
It's currently available

Thank you
OBDesign.sg

Answered
2016-11-10
Eil*******
User

Hi,

Do you have measurement for Size S? It's not available in the size chart.
Also, your product picture showed 8 colors, but your product drop down list has 12 colors. Which is correct?

User

Hi,

Thanks for your message.
We have already edit the size chart and the attachment is other color for this clothing

Thank you
OBDesign.sg

Answered
2016-09-21
mui*******
User

Hi, may I know the exact percentage of wool and other material for this sweater? Thank you!

User

Hi,

Thanks for your message.
The material is 100% wool

Thank you
OBDesign.sg

Answered
2016-09-10
slt*******
User

May I know what material is the sweater made of?

User

Hi,

Thanks for your message.
The material for this clothing is wool blend.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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