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JooJooClubOB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC FLEECE LINING HOODED OPEN FRONT JACKET CARDIGAN TOP COAT ★ PREMIUM QUALITY ★

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Customer who recommended this item
1 (Based on 2 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC FLEECE LINING HOODED OPEN FRONT JACKET CARDIGAN TOP COAT ★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board
Dec 20, 2015
qui*******

Customer Review (2)

Customer Review board
Rating Feedback Date Written by
netural Mar 10, 2016 lam*******
Recommend Dec 20, 2015 qui*******

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-12-13
qui*******
User

Hi Selller,

May I know above items is it waterproof and suitable for winter?
My height is 158cm, size L is it too big for me?

Thanks & Best Regards.

User

Hi,

Thanks for your message.
Normally our jacket is suitable in 14-18 degree celsius and without waterproof.

Thank you
OBDesign.sg

Answered
2015-07-27
mik*******
User

Hi seller, sorry for asking this question here. May I know if this coat (see picture) will be added on Qoo10? I like it very much. What is the temperature range of that coat, and what is in the padding? Thank you~

User

Hi,

Thanks for your message.
We will add this clothing after few days, this coat is suitable in temperature between 14-18 degree, the material for this coat is polyester and nylon. Do you prefer to buy it?

Thank you
OB

User

Thanks for the reply.
Yes I am quite interested in this coat. I believe it is waterproof and windproof, and the fur is removable right? Please let me know when you will be adding this, thank you (:

User

Hi,

Thanks for your message.
We will add this product in our store by today and you can visit our store and buy it in tomorrow.

Thank you
OB

Answered
2015-07-27
ire*******
User

Please advise what temperature can this jacket withstand?

User

Hi,

Thanks for your message.
This jacket is suitable wearing in temperature between 14 to 18 degree.

Thank you
OB

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