K Richmond
K Richmond Join Fellow
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$2.00
MINISHOP RATE 90%
15.90

New Arrivals[K Richmond]*Instocks*LOOSE FIT LACE/CROCHET/KIMONO CARDIGANS/JACKETS!


Customer who recommended this item
181 (Based on 214 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (59)

Customer Photo Review board
Nov 14, 2016 9 2
eil*******
Nov 06, 2016 1
lee*******
Nov 02, 2016
fra*******
Nov 02, 2016 2
jil*******
Oct 26, 2016 1
mon*******

Customer Review (214)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 18, 2017 cnm*******
Highly Recommend Jun 20, 2017 hiy*******
Highly Recommend May 30, 2017 str*******
netural Nov 30, 2016 Cma*******
Highly Recommend Nov 19, 2016 pei*******
Not Recommend Nov 14, 2016 eil*******
Recommend Nov 12, 2016 jar*******
Highly Recommend Nov 06, 2016 lee*******
Recommend Nov 05, 2016 cut*******
Recommend Nov 04, 2016 qin*******

Item Q&A(22)

Status
Question & Answer
Date
Member
Processing
2016-12-02
Cma*******
User

Hi. I have sent back the item t was wrongly sent to me using the address written on the package. I used he same bag you sent me and inserted it in a regular envelope.

User

Hi,

Will update once we receive.

K richmond

Processing
2016-11-30
Cma*******
User

Hi, i received my orders today. I ordered for the following: collection cotton colour 03 and collection crochet colour 02. But the ones that arrived were collection crochet colour 03and collection crochet colour 02. Both were crochet collections. i am returning the collection crochet colour 3. Please replace with collection cotton colour 3. May i know how do i send it back to you? I'm sorry to say that this causes a lot of inconvenience.

User

Dear customer,

We will resend you cotton 03 with a return mailed bag for crochet 03

K Richmond

Answered
2016-11-03
raz*******
User

My order 191926201 came in yesterday & i got the wrong colour delivered. I ordered hot pink but was given a normal pink colour one. Would like to request for an exchange for the correct colour.

User

Hi,

Will text you for exchange.

K richmond

Processing
2016-11-01
ame*******
User

Hi,
I placed an order with you a few days ago and upon received the cardigans, there are some defects.
Photo as attached.
Sales order number:192022651 & 192022652
Item is Cotton / Colour:08, Cotton / Colour:04.
Kindly advice on return procedures and would like a replacement.
Thanks.

User

Hi,

We can do an 1 to 1 exchange both item need to be exchange? When is your convenience time?

K Richmond

User

Hi,
Coming saturday or sunday afternoon will be fine for me.
Preferably east or central area.
Thanks.

User

Hi,

Will drop you an SMS for exchange.

K richmond

User

Hi,
It has been quite long since I last heard of any update. Will there be replacement or refund?

User

Hi,



Sorry we missed your request.Will let you know by today.



K richmond
Hi.

Cotton 08 & 04n is out of stock. Do you want to change other design?

K richmond

Answered
2016-10-13
thu*******
User

Hi,
I ordered 04 white Colour crochet. But u send 04 cotton. Pls exchange for me asap. Thanks. Before u send the order, pls check the item carefully. I waited 1 week and when I saw wrong item u send, so much upset.

User

Hi,

We will arrange an exchange with you . When is convenience for you?

Krichmond

User

Hi,

Thanks for ur reply. U can come and exchange between morning 9am to 9pm at the place I put as my address.

User

Hi,

Ok sure will deliver to you today ?

K Richmond

User

Yes...today also can. Thanks.

User

Hi,

Sorry we will exchange with you today instead.

K richmond

User

Ok. Thanks.

User

no problem

Answered
2016-10-07
gan*******
User

I am returning the cardigan to you because I found a tear in the cloth. It is a defect. Returning to you for a refund.
It is also very small size for a so called "Loose Fit "
see photo of the tear / loose thread on the cardigan.

Received in letter box : 7 October 2016
Returned to your Hougang address.

regards
Sally

User

Hi,

All measurement is stated on the listing , most of the design is loose fit therefore we stated as loose fit.okay sure once we receive the cardigan we will refund you. Alternative you can exchange for other design .thank you for shopping with us!

Knrichmond

Answered
2016-10-07
the*******
User

hi, do you supply? I'd like to get the supply rates from you:)

User

Hi,

Do email to us as krichmondfashion@gmail.com

Krichmond

Answered
2016-10-04
sam*******
User

Hi seller,

I would like to order "Corchet" collection of colour #02(grey) BUT there is no code "02" for me 2 choose??
Why is it so??

Thk u.

User

Hi,

Sorry Crochet 02 is sold out please consider other design.

K Richmond

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