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MINISHOP RATE 90%
25.00

KEANA NADESHIKO RICE CREAM 30G

  • Q-Price
    $25.00
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic

    Singpost registered mail - $30.53

    Overseas Shipping
    United States -$30.53~ See more
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    plus count minus count
  • Add to Cart [Buy] Wish List

Customer who recommended this item
1 (Based on 1 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
IMPORTANT Term & Conditions before purchase Seller 2015-10-16
Overseas orders Seller 2015-10-16
Orders processing time, extending shipping periods Seller 2015-10-16
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 14, 2015 jea*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

I will quote the relevant clause from Beauty Direct's terms and conditions that you will be accepting when you purchase NON-REGISTERED MAIL option.

1) Purchasing our products means that you have AGREED with our terms and conditions.


2) For orders delayed and lost in transit, we will not compensate you, as you have accepted the risk of loss and delay in transit when you PURCHASE WITH NON-REGISTERED MAIL. We WILL NOT REPLACE for LOST mail.

3) IF "SINGPOST NORMAL MAIL" OPTION IS SELECTED AS YOUR CHOICE OF DELIVERY, PLEASE BEAR IN MIND THE RISK OF DELAY AND LOSS. SELLER WILL NOT BE RESPONSIBLE FOR ANY DELAY OR LOSS OF ANY PURCHASE IN TRANSIT.


Updated 16/10/2015

Notice
Seller

Dear customer,

For overseas shipping, please email the following details to online@beautydirect.com.sg as shown below:

1) Link from Qoo10
2) Quantity of items
3) Full address

We will quote you the shipping fee according to your country.

Thank you!

Regards
Beauty Direct

Updated 16/10/2015

Notice
Seller

Dear customer,

We face high volume transactions every day. Therefore during peak periods (weekends: Friday to Sunday, public holidays) or even promotion event like Time sale/Sampling, we will need a longer processing time to handle all orders to avoid confusion and misunderstanding, we process orders based on 24 hours basis. (On present day, we will process the previous day's order - 00:00hrs - 23:59hrs.) So therefore, on a normal basis, we will take 1-2 working days to process and send out your orders. Singpost themselves, take 1 day to process deliveries and 1-2 working days to deliver to your address.
So technically, delivery process will take at least 3-5 working days to reach you after payment confirmation.

Thank you!

Regards
Beauty Direct

Updated 16/10/2015

Notice
Seller

Printed e-tickets MUST be printed out for all store pick-ups
Store pickup e-ticket voucher code is valid for use within the time frame stated on the e-ticket voucher code. Strictly NO cancellation & NO refunds under any circumstances. Strictly NO extension for expired e-ticket voucher code under any circumstances. Buyer is solely responsible to collect the item from our Office/Warehouse within the time frame stated on the e-ticket voucher code.

Please pick up your items ONLY we have acknowledged your orders.
Contact us as least 1 day before collection.
Contact person: Ms Whitney - 65332515 or email us: online@beautydirect.com.sg with the details as below:
1)Cart & Order Number
2)Date & Time of collection

Beauty Direct Pte Ltd
152, Paya Lebar Road,
#05-04 Citipoint@PayaLebar
Singapore 409020
Operation hours: Mon-Fri 9am-5pm(Avoid Lunch time 12-2pm),Weekends and Public Holidays(CLOSED)

Updated 21/12/2015

Notice
Seller

Dear customer,

Please understand that we have high volumes of orders to fulfill daily. Kindly give us 48 hours to respond to your query.
Should you need urgent attention, please contact us at 6533 2515 or email to enquiry@beautydirect.com.sg attention to Ms Whitney

Alternatively, you may visit our office at the following address.
Operation Hours: Monday-Friday from 9am to 5pm (Please avoid Lunch time 12-2pm), Weekends and Public Holidays(CLOSED)

Beauty Direct Pte Ltd
152, Paya Lebar Road,
#05-04 Citipoint@PayaLebar
Singapore 409020

Regards
Beauty Direct

Updated 21/12/2015

Notice
Seller

Dear customer,

We understand that Qoo10 system allows customer to file in for Return request/Refund/Cancel/Non-receipt claims on the system.

We will like to kindly request all customers to go through 'inquiry to seller' FIRST before using the system to Return request/Refund/Cancel/Non-receipt claims.

This is to avoid handling the same case twice. We have our staff, working on the inquiry system every day, so customers will definitely hear a response from us faster than going through the back end system.

We thank you so much for your cooperation in this matter.

Regards
Beauty Direct

Updated 16/10/2015

FAQ
Seller

1. No tracking available. There are very little things that we can do once item is dispatched via Singpost Normal Mail since we have completely no visibility. 2. Rate of Delays and lost mail is 2% - 4%, which is very high. If delay/LOSS occurs, usually Singpost will deliver their mail within 14 days. After 14 days if you do not receive your mail, your mail is lost in transit. It is out of our control whether you receive your order or gets lost in transit. Don't be one of the unlucky 2%. You can avoid this and via shipping with tracking. Example using: Singpost Registered Mail. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 WEEKS because SingPost do not prioritize the delivery of returned mails." Please kindly be patient/understanding and refrain from blaming the seller, because you have agreed to accept the risk of loss and delay when you purchase your orders and opt of non-registered mail. Updated 16/10/2015

Processing
2015-09-28
jea*******
User

Dear Sir/Madam

I have ordered many items from your store on Qoo10 and I am interested to order another few more items from Qoo10 again.

I would like to order this item - Keana Nadeshiko Rice Toner 200ml, together with the Rice Cream. But I am unable to find the link to this product. Is it possible for you to make this item available for sale on Qoo10?

Would appreciate if you could reply me by 30 Sep as I need to place the order by Wed.

Thanks very much.

User

Dear Customer,

Keana Nadeshiko Rice Toner and Rice Cream are out of stocks at the moment, new stocks will arrive on mid October 2015.

Regards
Beauty Direct

User

Hi, because I would like to accumulate my order till $80 to enjoy a bigger discount, may I pre-order the face cream first and you can deliver it to me next month when the stock arrives? I am not in a hurry so I can wait.

I have a few other items in mind which I like to order as well. Are there stock available? Because I have a Qoo10 discount coupon for min.$100 purchase, so I cannot have any orders cancelled by seller due to out-of stock as this will reduce my total purchase amount to drop below $100 and I won't be able to enjoy the discount that Qoo10 is giving.

Therefore, please confirm stock for the following:
1) transparent white pack 130g
2) SQS deep moisture lifting masks ex 20pcs
3) SQS deep moisturizing Facial gel 200ml
4) SQS rich moisture makeup clear 120
5) Keana 1+1 Baking Soda Scrub wash 100g x 2
6) Keana Baking Soda Foam Wash DX Gel 200ml
7) ISL White Essence 30ml
8) Keana Nadeshiko Rice Cream 30g **pre-order**

Than

User

Dear Customer,

Below are the following items that are out of stock;

1) ISL White Essence 30ml
2) Keana Nadeshiko Rice Toner
3) Keana Nadeshiko Rice Cream

We have activated the following items for you to make purchases and after you have placed your order, we will deactivate it. We will only able to send to you at the end of Oct 2015. We will on-hold your order and once out of stock items arrived we will proceed to send out your whole order.

Will that be fine with you?

Regards
Beauty Direct

Address
Singapore 152 Paya Lebar Road #05-04 Citipoint at PayaLebar
Available during
MON~FRI : 9:00am ~ 6:00pm SAT, SUN & Holiday : day off
Ask Question
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