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ORTE
ORTE SG Join Fellow
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POWER MINISHOP RATE 90%
6.90

Kids Adult Winter Thermal Wear ♥Down Jackets♥Travel upto -10 degrees♥Wool Pyjamas♥Express Shipping

Group Buy Pricehelp
S$29.90 S$6.90
Deal is ON!100%
Purchased26 Purchased
Time left

Customer who recommended this item
236
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Spain/ China / Portugal Condition New Product
Shipping From From Overseas (Singapore)
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Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Photo Review (96)

Customer Review (177)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 17, 2019 jen*** (SG SG)
Highly Recommend Sep 12, 2019 lin*** (SG SG)
Highly Recommend Sep 12, 2019 sie*** (SG SG)
Highly Recommend Sep 09, 2019 tig*** (SG SG)
Highly Recommend Sep 04, 2019 joe*** (SG SG)
Recommend Sep 01, 2019 chn*** (SG SG)
Recommend Aug 31, 2019 hks*** (SG SG)
Highly Recommend Aug 20, 2019 kym*** (SG SG)
Recommend Aug 18, 2019 tan*** (SG SG)
Highly Recommend Aug 14, 2019 kym*** (SG SG)

Item Q&A(35)

Status
Question & Answer
  • Answered
    Question
    all******* 2019-09-14
    Answer
    dear buyer, i am sorry the kids gloves does not come with touch screen function. please find below link with kids gloves with touch function.

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=562795344

    Under this listing, please consider kids glove design 2 or teenagers SMART gloves for touch sreeen suitabilty.

    Best regards, ORTE


    ORTE 2019-09-15
  • Answered
    Question
    ram******* 2019-09-04
    Answer
    hi, u can recieved by sat at earliest,if not monday if u buy today.
    For all Self collection and payment upon collection, please come by our place at serangoon gardens, 10 braemar Drive S559414. we are available 8am - 8 pm everyday and and please watsapp me at 9616 3333 before you make your way to my house.
    many thanks & best regards, ORTE


    ORTE 2019-09-04
  • Answered
    Question
    nik******* 2019-08-07
    Answer
    dear buyer, we will check and revert.

    hi, we have Black in 180 cm
    For all exchanges, please come by our place at serangoon gardens, 10 braemar Drive S559414. we are available 8am - 8 pm everyday and and please watsapp me at 9616 3333 before you make your way to myhouse.
    many thanks & best regards, ORTE

    (Aug 08, 2019 10:09)
    ORTE 2019-08-07
    Question
    Thank you very much I will coming on Saturday 10 august around 1 to 2 pm after worK. Will what app you before I'm coming thank u again :)
    Answer
    thnaks very much.
  • Answered
    Question
    dap******* 2019-08-04
    Answer
    dear buyer, for the female size,. we will recommend XXL and male will be XXL as well. many thanks.
    ORTE 2019-08-05
    Question
    thanks!
    Answer
    most welcome
  • Answered
    Question
    Mic******* 2019-07-23
    Answer
    Private Enquiry
    ORTE 2019-07-23
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    mum******* 2019-05-09
    Answer
    hi, XXL will be good enuff. We use conventional artifical wool and cotton in our thermal wear as compared to latex heat retention technology in unqi. the difference is our material feels thick and warm and their is thin and stretchable. hope it clarifies.
    ORTE 2019-05-09
    Question
    Thank you.
    Answer
    most welcome
    Question
    Hi, I just received my order 295635572 of 2 men thermal wear. For 1 of the sets, both the top n pants have this obvious line all the way down whereby there is no velvet or fur lining. As a result, light passes through, which means the material is thinner along those lines and easier to tear with washing, thus reducing durability. May I know whether I can return or exchange? Thank you.
    Question
    This is the bottom. Previous photo is the top. Both lines run down the entire length of the pants and the top.
    Answer
    Dear Buyer,
    For all exchanges, please come by our place at serangoon gardens, 10 braemar Drive S559414. we are available 8am - 8 pm everyday and and please watsapp me at 9616 3333 before you make your way to myhouse.
    many thanks & best regards, ORTE
    Question
    What about return and refund process please? I bought online is because of convenience, and serangoon is too far for me. This is my 2nd time buying and I bought total of 5 sets within a month because I trust that items are checked before mailing out. Thank you.
    Answer
    dear buyer, please return at 10 braemar drive S559414 for refund please. many thanks.
    Question
    Can I clarify that I need to activate refund button according to your return/refund process listed at the end of the listing? And I pay for normal postage first? Thank you.
    Answer
    yes ....
    Question
    Will send tomorrow via singpost registered mail since there is no normal mail option at all when I click into refund option.
    Answer
    in that case u will need to bear the cost.
    Question
    I have never activated refund process in qoo10 before though I buy frequently from qoo10, I only saw that there was no option to select normal mail. Thus, I opted for singpost registered mail and already sent out to you this morning. Normal mail is $2.55, I paid $4.79 for registered, mainly because I did not know the refund mechanism can accept normal mail. Anyway, hope the item reaches you soon. The refund button in qoo10 also didn't allow me to select refund 1 thermal wear, so it reflected refund $25+ which is for 2 items. I am just a genuine buyer getting thermal wear for my upcoming trip, rather frustrating that the refund mechanism in qoo10 is not user friendly.
    Answer
    i see.. u can just return to us for refund. there is a OTHERS option right at the end. anyway, we will refund via the system, since its is triggered once we received the item. Many thanks and have a great weekend.
  • Answered
    Question
    mel******* 2019-04-27
    Answer
    Dear Buyer,
    For all Self collection and payment upon collection, please come by our place at serangoon gardens, 10 braemar Drive S559414. we are available 8am - 8 pm everyday and and please watsapp me at 9616 3333 before you make your way to my house.
    many thanks & best regards, ORTE
    ORTE 2019-04-29
  • Answered
    Question
    lay******* 2019-03-12
    Question
    Private Enquiry
    Answer
    Private Enquiry
    ORTE 2019-03-14
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