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Lil Tots Store
Lil Tots Store SG Join Fellow
7,316 Fellows
POWER MINISHOP RATE 90%
Kids raincoat n umbrella rain boots poncho hood children child shelter top trench windproof outdoor
10 items sold
2.18

Kids raincoat n umbrella rain boots poncho hood children child shelter top trench windproof outdoor


Customer who recommended this item
346
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above US$50.96 in a cart.
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Notice

Subject Register Date
Return Exchange Policy (2) Seller May 05, 2016
Return Exchange Policy (1) Seller May 05, 2016
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.(93634492 / lifepart_28@hotmail.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Rainbow Sand/kinetic sand/magic sand/children toy/kids toy/child/toy/sand/mold/kid/play dough/sand castle/sand/beach/toys/education/development/learning/learn/book
BOOKMARK 1 2 3 4 5 6 7

Photo Review (122)

Customer Review (308)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 08, 2019 cbe*** (SG SG)
Recommend Sep 11, 2019 lil*** (SG SG)
Highly Recommend Aug 30, 2019 fii*** (SG SG)
Highly Recommend Aug 27, 2019 mis*** (SG SG)
Highly Recommend Aug 23, 2019 bub*** (SG SG)
Highly Recommend Aug 15, 2019 cat*** (SG SG)
Highly Recommend Jul 24, 2019 joh*** (SG SG)
Highly Recommend Jul 24, 2019 joh*** (SG SG)
Recommend Jul 15, 2019 jen*** (SG SG)
Highly Recommend Jun 15, 2019 ila*** (SG SG)

Item Q&A(47)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original tags/labels attached
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress.
    Lil Tots Store
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information.
    -Shipping fee will be incurred from seller end.


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end.
    Lil Tots Store
  • Answered
    Question
    tas******* 2019-08-14
    Answer
    Dear Valued Customer,

    we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry.
    Should you require further assistance,
    kindly contact Qoo10 Customer Service @ +65-6500-4440 or email to help@qoo10.sg.

    Thank you for your patience and understanding.
    Regards,
    Qoo10.sg
    Lil Tots Store 2019-08-20
  • Answered
    Question
    sum******* 2019-07-27
    Answer
    Dear customer,
    We are sorry at the moment we do not have kids rain boots. thank you for your inquiry.
    Lil Tots Store 2019-07-30
  • Answered
    Question
    fio******* 2019-07-15
    Answer
    Dear customer,
    there are no schedule restock at the moment, pls check with us again in 2-3 weeks time thank you
    Lil Tots Store 2019-07-17
  • Answered
    Question
    str******* 2019-07-09
    Answer
    Dear customer,
    at the moment there are no scheduled restock pls check back with us in 2-3 weeks time thank you
    Lil Tots Store 2019-07-09
  • Answered
    Question
    mai******* 2019-05-16
    Answer
    noted we will contact you by this week regarding self pick up exchange
    Lil Tots Store 2019-05-20
    Question
    Hi, i still waiting for your call/sms, hopefully today you can contact me to settle this issue....
    Answer
    Dear customer,
    Apologies for the late response, pls let us know if you can drop by on thursday evening for exchange? we will text you the full addresss upon confirmation.
    Question
    Please text me the full address
    Question
    No reply again! Can you call me to settle this exchange issue? Talk on phone faster!
    Answer
    Dear valued customers,

    We have prompt seller to take alook on inquriies
    You may drop an email to lifepart_28@hotmail.com for your unanswer queries.
    Alternatively, you make contact qoo10 customer service team at +65-6661-9100

    Best Regards,
    Qoo10 team
  • Answered
    Question
    lee******* 2019-05-12
    Answer
    we have just restocked pls check
    Lil Tots Store 2019-05-14
  • Answered
    Question
    toa******* 2019-01-26
    Answer
    restock approx 2-3 weeks time
    Lil Tots Store 2019-01-27
  • Answered
    Question
    cyn******* 2019-01-01
    Question
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Lil Tots Store 2019-01-02
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Policy & Notice
How to Return/Exchange