Beauty & Wellness
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KinohimitsuKinohimitsu Collagen Diamond Nite 32s+32s [4 MTHS SUPPLY] IMPROVE SLEEP QUALITY and BE BEAUTIFUL

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Customer who recommended this item
4837 (Based on 4913 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
Return & Exchange Policy. Seller 2016-04-12
Reviews Seller 2015-06-30
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Manufacturer/
Place of origin
Kinohimitsu / Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Helps you to sleep better while providing you the beauty benefits all in one. Collagen + Manuka Honey + GABA to give you a quality, restful sleep.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1,982)

Customer Photo Review board

Highly Recommend Good useful

This is good, can help to sleep fast.

Receive:Diamond Nite 32s + 32s [4 mths supply] | ADD ON:None

+ Add this option
Dec 04, 2017
ema*******

Highly Recommend Received very prompt delivery

Regularly order my supplies.. very good product

Receive:Diamond Nite 32s + 32s [4 mths supply] | ADD ON:Diamond Nite 32s(+S$80)

+ Add this option
Dec 02, 2017
les*******

Highly Recommend Love the products

Been consuming for one year. Cheaper than retail

Receive:Diamond Nite 32s + 32s [4 mths supply]

+ Add this option
Nov 30, 2017
lin*******
Nov 30, 2017
ros*******
Nov 25, 2017
yin*******

Customer Review (4,913)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 16, 2017 agn*******
Highly Recommend Dec 16, 2017 jes*******
Highly Recommend Dec 14, 2017 ktj*******
Highly Recommend Dec 04, 2017 ema*******
Highly Recommend Dec 03, 2017 mar*******
Highly Recommend Dec 02, 2017 les*******
Highly Recommend Nov 30, 2017 lin*******
Highly Recommend Nov 30, 2017 ros*******
Highly Recommend Nov 25, 2017 yin*******
Highly Recommend Nov 24, 2017 dec*******

Item Q&A(530)

Status
Question & Answer
Date
Member
Notice
Seller

Return & Exchange Policy
By purchasing from Beauty & Wellness, you accept and agree to be bound by and comply with our policies.

- Submission of claims -
Only applicable within 7 days upon receiving of the item

Only applicable to:
- Shortage of item or wrong item received -
Required document:
(A) Picture of the items within the parcel package
(B) Picture of the parcel package with the delivery information
Shipping fee will be incurred from seller end

- Defective item -
Required document:
(A) Picture of the defective area of the received item
Shipping fee will be incurred from seller end

- How to submit return or exchange from the buyer's end? -
Under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We'll assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

Dear all, please note that Kinohimitsu / Beauty & Wellness reserves the right to re-post/re-publish Qoo10 users' reviews for promotional/marketing purposes. Thank you.

FAQ
Seller

Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.

FAQ
Seller

Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)

FAQ
Seller

Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it.

FAQ
Seller

Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.

FAQ
Seller

Dear customer, 4-months supply set contains a total of 64 bottles (32s + 32s), which can last for a 4-month consumption.

FAQ
Seller

Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.

Answered
2017-11-23
cai*******
User

Hi,

I saw this from this Qoo10 website

But I do not see this offer at your product page. Please advise

User

Dear customer, thank you for your enquiry. Apparently Q10 had displayed a wrong item and posted up a misleading advertisement. We have already escalated this issue to them, and will be monitoring closely. Hope this clarifies, and thank you for your kind understanding! :)

Answered
2017-11-08
che*******
User

Hi do you still sell the attached product?

User

Dear Customer, thank you for your interest in Kinohimitsu products. We regret to inform you that Stem Cell is currently out of stock until further notice. Hope this clarifies!

Answered
2017-10-22
toh*******
User

Can diabetics take the product?

User

Dear customer, Kinohimitsu Diamond Nite contains no added sugar. However, it is added with Manuka Honey which contribute to natural plant sugar content. Henc,e it is recommended for diabetic patients to consult their doctor before taking any nutritional products.

Answered
2017-10-22
lip*******
User

May i know need to keep inside the refrigerator?

User

Dear customer, you may keep Kinohimitsu Diamond Nite at room temperature, ensure to keep away from direct heat and sunlight. You may also keep them in the fridge and serve it chilled for delicious taste.
Hope this clarifies!

Answered
2017-10-12
Mel*******
User

Dear Seller,

I wonder can I mix and match collagen diamond and diamond night? 2mths collagen diamond den 2mth collagen diamond night instead of 4mths same product. Since both of them is same price. I’m new to this product and is my first time buying this product. So can I day time drink collagen diamond then before bed time drink collagen diamond nite? Hope to see your reply. From audrey.

User

Dear customer, you are recommended to take 1 bottle of Kinohimitsu Collagen Diamond 5300 before breakfast, then 1 bottle of Diamond Nite before bedtime for the first 6 days. After that, you may switch to maintenance by taking 1 bottle of each on alternate days. This would ensure proper absorption and utilisation of the nutrients by our body.
Hope this clarifies!

Answered
2017-10-08
pml*******
User

When is the expiry date for the stock ?

User

Dear customer, our current stock of Kinohimitsu Diamond Nite 32's is expiring in 02/2020.
Hope this clarifies!

Answered
2017-09-30
mey*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-27
whi*******
User

Hi, please can you have similar promotions for your Collagen Diamond 5300. I have tried all varieties of your collagen drinks and much prefer the original compared to Diamond Nite. I note you still sell the 2-month supply of Collagen Diamond 5300 in another listing, so why can't you sell the 4-month supply - since you just have to deliver 4 boxes instead of 2 boxes?? Thanks.

User

Dear customer, the Kinohimitsu Collagen Diamond 4-month supply set is currently not available due to stock availability. Hope you understand. :)

Address
LUXASIA BUILDING 12 TAI SENG STREET #06-03
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