💎[LIMITED EDITION COLLAGEN DIAMOND]💎 Kinohimitsu Collagen Diamond 5300mg 6s/16s
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Kinohimitsu💎[LIMITED EDITION COLLAGEN DIAMOND]💎 Kinohimitsu Collagen Diamond 5300mg 6s/16s

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Customer who recommended this item
54
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
*IMPT NOTICE* Refunds/Returns (PLS READ) Seller May 07, 2018
Return & Exchange Policy. Seller Apr 12, 2016
Reviews Seller Jun 30, 2015
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Manufacturer/
Place of origin
Taiwan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (14)

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Customer Review (52)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 23, 2019 tay*** (AU AU)
Highly Recommend Mar 01, 2019 rai*** (SG SG)
Highly Recommend Feb 25, 2019 tin*** (SG SG)
Highly Recommend Feb 25, 2019 tin*** (SG SG)
Highly Recommend Feb 21, 2019 war*** (SG SG)
Recommend Jan 10, 2016 had***
Highly Recommend Dec 30, 2015 xen***
Recommend Dec 24, 2015 fer***
Recommend Dec 20, 2015 jol***
Highly Recommend Dec 11, 2015 kat***

Item Q&A(3)

Status
Question & Answer
  • Notice

    *IMPT NOTICE* Refunds/Returns (PLS READ)

    Dear Customers,

    Please note that near expiry items are non-refundable and non-exchangeable as expiry are clearly stated in all Clearance Listings.
    It is the responsibility of customers to double check product expiry dates and ongoing deals before making their purchase.
    Kinohimitsu managed by Beauty & Wellness Official Distributor reserves the right to reject requests from customers and will not be liable for any issues that may arise.
    We appreciate your kind understanding.
    Kinohimitsu
  • Notice

    Return & Exchange Policy.

    Return & Exchange Policy
    By purchasing from Beauty & Wellness, you accept and agree to be bound by and comply with our policies.

    - Submission of claims -
    Only applicable within 7 days upon receiving of the item

    Only applicable to:
    - Shortage of item or wrong item received -
    Required document:
    (A) Picture of the items within the parcel package
    (B) Picture of the parcel package with the delivery information
    Shipping fee will be incurred from seller end

    - Defective item -
    Required document:
    (A) Picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    - How to submit return or exchange from the buyer's end? -
    Under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We'll assess the claim issue with the provided picture and inform on the progress.
    Kinohimitsu
  • Notice

    Reviews

    Dear all, please note that Kinohimitsu / Beauty & Wellness reserves the right to re-post/re-publish Qoo10 users' reviews for promotional/marketing purposes. Thank you.
    Kinohimitsu
  • FAQ

    Can pregnant/breastfeeding women take this product?

    Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.
    Kinohimitsu
  • FAQ

    When can I expect to receive my order?

    Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)
    Kinohimitsu
  • FAQ

    Can I request for delivery during a specific timing?

    Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it. If you like to have a specific delivery timing or same day delivery. please choose QxQuick as your preferred shipping.
    Kinohimitsu
  • FAQ

    How can I check the delivery status/ shipping date of my items?

    Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.
    Kinohimitsu
  • FAQ

    *IMPT NOTICE* Orders/Enquiries & Operating hours

    Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day. We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.
    Kinohimitsu
  • Answered
    Question
    ngc******* 2016-02-11
    Answer
    Dear customer, promotion for Kinohimitsu Collagen Diamond 5300 drink is currently out of stock. You may wish to stay online with us to enjoy the promotion as soon as we restocked.
    Kinohimitsu 2016-02-12
    Question
    Hi, any update on the stock availability?
    Answer
    Dear customer, its yet restock for this promotion.
    Alternatively, you may wish to purchase Collagen Diamond 2 month supply at $99.00
  • Answered
    Question
    ser******* 2015-12-17
    Answer
    Dear customer, there are 16 bottles in a box. It takes 3-4 working days for the order to reach you after ordering. So it will not reach you by tues ):
    Kinohimitsu 2015-12-18
  • Answered
    Question
    lim******* 2015-06-19
    Answer
    Hi you may visit Kinohimitsu beauty counters at OG Orchard Point and OG People's Park to look for beauty advisors. Thanks.
    Kinohimitsu 2015-06-22
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