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AROMA LIVING SINGAPORE
AROMA LIVING SINGAPORE Join Fellow
5,202 Fellows
$10.00
POWER MINISHOP RATE 90%
►KOREA NO.1 BESTSELLING HUMIDIFIER◄ ★PREMIUM QUALITY★REMOTE CONTROL★FREE ESSENTIAL OIL★
353 items sold
39.90

►KOREA NO.1 BESTSELLING HUMIDIFIER◄ ★PREMIUM QUALITY★REMOTE CONTROL★FREE ESSENTIAL OIL★


Customer who recommended this item
1024
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Exchange, Refund Policy #2 Seller Dec 21, 2017
Exchange, Refund Policy #1 Seller Dec 21, 2017
Warranty Claims #2 Seller Dec 21, 2017
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (437)

Customer Review (888)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 17, 2018 joa***
Highly Recommend Nov 17, 2018 r3b***
Recommend Nov 16, 2018 sar***
Recommend Nov 16, 2018 tar***
Highly Recommend Nov 16, 2018 cha***
Highly Recommend Nov 15, 2018 she***
Highly Recommend Nov 15, 2018 hlf***
Recommend Nov 15, 2018 pat***
Highly Recommend Nov 14, 2018 han***
Highly Recommend Nov 14, 2018 ley***

Item Q&A(171)

Status
Question & Answer
  • Notice

    Exchange, Refund Policy #2

    Do note that buyers have to return the item within 10 business days upon submitting your request. Beyond that, seller reserves all rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For Exchange, Refund:

    Email us at aromalivingsg@gmail.com and attention to “Cust Care.” Do include the following in the email:
    1. Order Number
    2. Date of Receiving Item
    3. Photo/Video of items unopened and intact before returning the item.

    Aroma Living reserve the right to reject any refund/return cases if any one of the criteria is not met.
    (Refer to Exchange, Refund Policy #1)

    AROMA LIVING SINGAPORE
  • Notice

    Exchange, Refund Policy #1

    - Within 7days from delivery date.
    - Items must be unused and unopened.
    - Item must not be damaged by customer’s fault. Inclusive of cosmetic damages.
    - All items, accessories, boxes and packaging has to be kept intact and in original condition for refund/return.
    - Amount refunded will be by the same payment that was used to make payment via Qoo10.
    - Amount will be refunded within one week upon seller receiving the refunded/returned item.
    - The return cost of the item and indemnity may be charged to buyer before returning the item.

    Aroma Living reserve the right to reject any refund/return cases if any one of the above criteria is not met.

    Strictly no refunds for any orders once item has been opened and used.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.
    AROMA LIVING SINGAPORE
  • Notice

    Warranty Claims #2

    Do note that buyers are to return the item within 10 business days upon submitting your request. Beyond that, seller reserves rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For Warranty Claims:

    Email us at "aromalivingsg@gmail.com" and attention to “Cust Care.” Do include the following in the email:
    1. Order Number
    2. Date of Receiving Item
    3. Photo & Video of issue
    4. Detailed explanation of the issue.

    Aroma Living reserve the right to void any warranty claims if any of warranty criteria are not met.
    (Refer to Warranty Claims #1)
    AROMA LIVING SINGAPORE
  • Notice

    Warranty Claims #1

    - All packaging boxes are to be kept for validity of warranty.
    - All accessories, packaging box and labels are to be retained for 30days for warranty validity.
    - Seller do not accept cases where items has been damaged by customer’s fault, including cosmetic damages.
    - For any items repaired or replaced through warranty claims, its warranty continues for the remaining portion of the original warranty.
    - There will not be any option to exchange item to a different model, regardless of price.
    - Aroma Living reserve the right to void any warranty claims if any of the above criteria are not met.

    Strictly no refunds for any orders regardless of circumstances.

    Do note that buyers are to return the item within 10 business days upon submitting your request. Beyond that, seller reserves rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.
    AROMA LIVING SINGAPORE
  • Answered
    Question
    saf******* 2018-11-14
    Answer
    Hi,

    The 15ml kirona pure essential oil is only use for electric burner kind and the humidifier is use for essential oil & kirona concentrate only.

    Thank you.
    AROMA LIVING SINGAPORE 2018-11-15
  • Answered
    Question
    wha******* 2018-11-11
    Answer
    Hi,

    For the cloud mist function, you will just have to remove the white cap on top the effect of cloud mist will be out. :)

    Thank you for your support. :)
    AROMA LIVING SINGAPORE 2018-11-12
  • Answered
    Question
    zel******* 2018-11-10
    Answer
    Hi ,

    There's a white cap you will just have to remove the white cap and the cloud mist effect will be shown

    Thank you.
    AROMA LIVING SINGAPORE 2018-11-12
  • Answered
    Question
    Get******* 2018-11-02
    Answer
    Hi,

    we have send the remote to your end.
    AROMA LIVING SINGAPORE 2018-11-14
  • Answered
    Question
    mag******* 2018-11-02
    Question
    Hi able to turn off the led light when using the diffuser function only? Thank you
    Answer
    Hi,

    Sorry for the late reply, yes for the humidifier there's a function for the LED light to be off if not require.

    Thank you.
    AROMA LIVING SINGAPORE 2018-11-07
  • Answered
    Question
    sha******* 2018-10-30
    Answer
    Hi,

    Yes, it's local 3 pin plug.

    Thank you.
    AROMA LIVING SINGAPORE 2018-10-30
  • Answered
    Question
    iva******* 2018-10-29
    Answer
    Private Enquiry
    AROMA LIVING SINGAPORE 2018-11-14
  • Answered
    Question
    cel******* 2018-10-29
    Answer
    Hi Celine,

    The humidifier should off automatically after 120mins later.

    Thank you.

    AROMA LIVING SINGAPORE 2018-10-29
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Policy & Notice
How to Return/Exchange