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Korea Parklon/Manlong/Fancyland/Play Mat/playmat/mattress/playgym/Roll-up XPE Mat/XPE EPE Eco PE
2 items sold
45.90

Korea Parklon/Manlong/Fancyland/Play Mat/playmat/mattress/playgym/Roll-up XPE Mat/XPE EPE Eco PE


Customer who recommended this item
229
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Part 2 Seller Apr 20, 2016
Return & Exchange Policy Part 1 Seller Apr 20, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (88)

Customer Review (239)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 26, 2018 cla***
Highly Recommend Jul 20, 2018 amy***
Highly Recommend Jul 14, 2018 sey***
Highly Recommend Jul 08, 2018 min***
Highly Recommend Jul 04, 2018 kok***
Highly Recommend Jul 01, 2018 ste***
Highly Recommend Jun 27, 2018 ste***
Highly Recommend Jun 27, 2018 lee***
Highly Recommend Jun 27, 2018 sta***
Highly Recommend Jun 20, 2018 syl***

Item Q&A(72)

Status
Question & Answer
  • Notice

    Return & Exchange Policy Part 2



    4) Any change of mind from buyer's end: Would like to change to other available products
    or does not want the item anymore.
    Item must remain in their intact condition, or otherwise unused
    with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end.
    Shipping fee will be incurred from buyer's end.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    B@B
  • Notice

    Return & Exchange Policy Part 1

    1) Submission of claims: Any return of exchange of items will be applicable within 7 days
    upon receipt of the item.
    2) Any shortage of item
    or wrong item received: Provide picture of the item contents within the parcel package
    Provide picture of the parcel package with the delivery information.
    Shipping fee will be incurred from seller end.

    3) Defective item issue: Provide picture of the defective area of the received item
    Provide video of the non-functioning of the product. (For electronic products)
    Shipping fee will be incurred from seller end.
    B@B
  • Answered
    Question
    Joc******* 2018-08-13
    Answer
    hi, qxpress takes 2-4 working days to deliver. if u need it urgently, u can also walk in to our warehouse to purchase directly. we are located at 196 pandan loop #02-33 pantech business hub s128384. mon to sat 9.30am to 11am 1.30pm to 5.30pm. please give us a call at 91707643 before coming down. thank u
    B@B 2018-08-13
  • Answered
    Question
    sta******* 2018-06-25
    Answer
    hi, your parcel have already been packed and awaiting for qxpress to pick up the parcel. do give qxpress some time to deliver the parcel to u. their delivery guideline is 2-5 working days. u can trace the location of the parcel thru your qoo10 app too. thank u
    B@B 2018-06-26
  • Answered
    Question
    sha******* 2018-06-19
    Answer
    hi, its made of XPE. thank you
    B@B 2018-06-20
  • Answered
    Question
    rin******* 2018-05-04
    Answer
    hi, yes it can be rolled up when not in used. yes it is the cat design. thank u
    B@B 2018-05-04
    Question
    It’s stated that this mat has trimming borders. What color is the borders? If order today, can request to be delivered tomorrow?
    Answer
    hi, the triming is light brown in colour. qxpress takes 2-4 working days to deliver. thank u
    Question
    Can you assist to take a picture of the trimming please. Appreciate it!
    Answer
    hi, the mat are roll up in an angle that is hard for us to take a picture. so instead we have attached a pic taken buy our of our customer when she rolled out the mat. thank u
  • Answered
    Question
    zih******* 2018-03-09
    Answer
    hi, so sorry we do not ship internationally. thank u
    B@B 2018-03-12
  • Answered
    Question
    leo******* 2018-01-28
    Answer
    hi, no we dont. thank u
    B@B 2018-01-29
  • Answered
    Question
    nhj******* 2018-01-08
    Answer
    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u
    B@B 2018-01-09
  • Answered
    Question
    sie******* 2017-10-12
    Answer
    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u
    B@B 2017-10-13
Ask Question
Address
PANTECH BUSINESS HUB 196 PANDAN LOOP #02-33
Available during
MON-SAT: 9:30am ~11 am; 1.30- 5:30 pm SUN, PH: closed

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Policy & Notice
How to Return/Exchange