- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qxpress - $29.50
Free shipping over $50.00 purchase.
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Dear Customers ,1)Please check all items purchased from us upon receiving.2)Items that are faulty upon receiving will be entitled to a 1:1 exchange.3)Exchange must be requested using Customer Inquiry within 10 days from date of receipt.4)Exchange items must be mailed to address stated at the back of our envelope.5)Once exchange item is received by us , we will immediately inform buyer and ship the replacement .6)Free Gifts from our promotion are not entitled to any Warranty.
All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value. Items of higher value will require top-up by Bank Transfer. Customers who like to exchange have to bear the shipping charges. Items more than $20 had to be send by registered mail or exchange in person at Jurong West area. Please take note before purchasing. Thanks!
Shipping within Singapore By:1. Singapore Post Normal Mail Delivery time: 3-5 working days after it has been processed for delivery.Delivery hours: Monday to Friday before 6pmDeliver to: MailboxTracking: No*Note: If the parcel can't fit into your mailbox, you may have to collect it from the post office.We will not responsible for any parcel that is damaged or lost in transit2. Qxpress deliveryDelivery time: 2 working days after it has been processed for delivery.Delivery hours: Monday to Saturday Deliver to: DoorstepTracking: Yes*Deliveryman will try to contact buyer before delivery
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Delivery very fast! Thank you seller for the lovely gifts. I love it
Group:B | Code:HA006 | Colour:As per picture(+S$1.90)
Not bad. Yet to try. Quality of the pearl is so so.
Group:K | Code:HA015 | Colour:As per picture(-S$1)
Items received in order. Seller gave free hair ties.
Group:U | Code:HA010 | Colour:Blue(-S$1)
One item is damaged, the flower dropped already when i open the package. Now i have to see if i can stick it back with superglue. Hope the rest of the items on the hairband wont drop so easily.
One item is wrong, i ordered a clip but a rubber band was delivered.
Group:A | Code:HA007 | Colour:As per picture(+S$2.90)
Receive item in good condition. Yet to learn how to use
Group:K | Code:HA011 | Colour:Black(+S$2.90)
Group:I | Code:HA009 | Colour:Brown(+S$0.90)
Group:H | Code:HA011 | Colour:Black
Group:H | Code:HA014 | Colour:Red
Group:C | Code:HA010 | Colour:As per picture
Group:I | Code:HA002 | Colour:As per picture(+S$2.90)
Group:A | Code:HA010 | Colour:Black(+S$2.90)
Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402
1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item. 4. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 weeks because SingPost do not prioritize the delivery of returned mails.
HelloI've placed 3 orders how come only received 2 items? Where's the other hair accessories as per attached went to? Pls inform if there's no stock? Don't just keep quiet and send me 2 items only??Pls refund for my missing item!
This is only what I received that's on my hair and hand. Where's Group A HA005??
My 3 orders only received 2??
Hi,We did left a memo to tell you that A05 will be send out to you in another 3days. Let me know if you like to wait. Else we can also refund you. Thanks
Oh ok I didn't see any memo...shall wait another 3 days then thanks
Hi, Do you sell items individually or do you only accept bulk orders?Cheers!
Hi,For bulk order, you can email to firstname.lastname@example.orgThanks
Hi I received the item with missing crystal. Please advise how do I get a new piece thanks.
Hi,Thanks for the picture. Currently, black is out of stock. Is dark brown ok for you?
Hi, may i know when will the black be restocked?
Hi,Due to 1111, it will not be restock so soon. most likely, 1-2 weeks. Thanks
Hi, i can wait as i do not want the gold crystals. Please inform me when the stock is in thanks.
Hi,Is there a store to pickup?
Hi, sorry we do not have store to pick up.
Hi, I am interested in Group: EA, Code: FA013 (gift box style earring), but the code is not available in the dropdown when I choose Group EA. Please advise. Thanks.
Hi,Please select Group EA, Code: HA013*Note: Select code HA instead of FAThanks
I paid $3.90 for item ha004 .was told no stock after order was mentioned on delivery. Request for refund but supplier refund only 1 .90. May i know wat is the reason?
Hi,I think it is due to you using the discount coupon. Thanks
Hi Seller,I would like to order blue ribbon hair band , H-HA014.Will you bring in more stock ?Your red & pink ribbon hair band only left 4 pcs, will bring in more stock too ?Thanks.
Hi,This item will not restock. Thanks
There isn’t any posted question about item.