[Kose Cosmeport] Jelaime Amino Deep Repair Algae Mask
70 items sold
12.60

Kose[Kose Cosmeport] Jelaime Amino Deep Repair Algae Mask

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Customer who recommended this item
541
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return Exchange Policy (2) Seller Apr 21, 2016
Return Exchange Policy (1) Seller Apr 21, 2016
Manufacturer/
Place of origin
kose / Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (234)

Customer Review (338)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 17, 2019 clh*** (SG SG)
Highly Recommend Jun 16, 2019 chr*** (SG SG)
Highly Recommend Jun 12, 2019 may*** (SG SG)
Highly Recommend Jun 11, 2019 ngl*** (SG SG)
Recommend Jun 09, 2019 haz*** (SG SG)
Highly Recommend Jun 08, 2019 Fio*** (SG SG)
Recommend Jun 07, 2019 hyd*** (SG SG)
Highly Recommend Jun 07, 2019 tck*** (SG SG)
Recommend Jun 07, 2019 joa*** (SG SG)
Highly Recommend Jun 06, 2019 vic*** (SG SG)

Item Q&A(49)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore.
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end

    Due to hygiene purpose, we do not accept exchange or refund for cosmetic product once packaging/tags/labels/seals has been broken


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    TSupply
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    TSupply
  • Answered
    Question
    red******* 2019-04-25
    Answer
    Hi dear,this is our mistake.I will resend the missing algae mask to you asap.Sorry for your trouble caused!
    TSupply 2019-04-26
    Question
    Hi seller, thanks for following up.
    Received the missing item.
    Answer
    Hi dear,thanks for your patient and support!
  • Answered
    Question
    jes******* 2019-04-24
    Answer
    Private Enquiry
    TSupply 2019-04-24
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jes******* 2019-04-24
    Answer
    Hi dear,I'm so sorry this is our mistake.I will resend the missing 2 for you asap.Sorry for your trouble caused!
    TSupply 2019-04-24
  • Answered
    Question
    twe******* 2019-04-19
    Answer
    Hi dear,2022 years.Thank you!
    TSupply 2019-04-22
  • Answered
    Question
    jea******* 2019-03-14
    Answer
    Private Enquiry
    TSupply 2019-03-14
  • Answered
    Question
    yan******* 2019-03-03
    Answer
    Hi dear,our set only have sham+trt,trt+hair mask.Thank you!
    TSupply 2019-03-05
  • Answered
    Question
    can******* 2019-02-28
    Answer
    Hi dear,the mask tube now is out of stock.We will be restock around April.Thank you!
    TSupply 2019-02-28
  • Answered
    Question
    can******* 2019-02-28
    Question
    Because previously already bought moist and smooth shampoo and treatment, now still using them.
    So wish to buy another set in different type.
    Answer
    Hi dear,the mask tube now is out of stock.We will be restock around April.Thank you!
    TSupply 2019-02-28
    Question
    I want to buy deep moist shampoo and treatment only. Please update your option .....
    Answer
    Hi dear,Sure! I already add the quantity.Sorry for late reply!
    Question
    Too late, I already bought and received item today... No choice have to buy with mix Moist and smooth shampoo with Deep moist treatment... :(

    Hope my next purchase, your product are update.
    Anyway, thank you.
    Answer
    Hi dear,thanks for your support!
Ask Question
TSupply SG
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SHUN LI INDUSTRIAL PARK 139 KAKI BUKIT AVENUE 1 #01-00

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How to Return/Exchange