[Kose Cosmeport] Softymo / Cleansing Wash / Cleansing Oil
96 items sold
7.99

Kose[Kose Cosmeport] Softymo / Cleansing Wash / Cleansing Oil

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Customer who recommended this item
107
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return Exchange Policy (2) Seller Apr 21, 2016
Return Exchange Policy (1) Seller Apr 21, 2016
Manufacturer/
Place of origin
Japan Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (50)

Customer Review (74)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 14, 2019 jun*** (SG SG)
Recommend Oct 10, 2019 agn*** (SG SG)
Highly Recommend Oct 08, 2019 chi*** (SG SG)
Highly Recommend Oct 07, 2019 bae*** (SG SG)
Highly Recommend Oct 06, 2019 mr.*** (SG SG)
Recommend Oct 06, 2019 jk8*** (SG SG)
Highly Recommend Oct 04, 2019 man*** (SG SG)
Highly Recommend Oct 03, 2019 oli*** (SG SG)
Highly Recommend Oct 03, 2019 mit*** (SG SG)
Highly Recommend Oct 01, 2019 ahg*** (SG SG)

Item Q&A(9)

Status
Question & Answer
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore.
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end

    Due to hygiene purpose, we do not accept exchange or refund for cosmetic product once packaging/tags/labels/seals has been broken


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
    TSupply
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
    TSupply
  • Answered
    Question
    dpo******* 2019-09-30
    Answer
    Hi dear, 2021 years and above.Thank you!
    TSupply 2019-10-01
  • Answered
    Question
    zer******* 2019-07-13
    Answer
    Hi dear,sorry we not do 1 for 1 promotion...
    TSupply 2019-07-15
  • Answered
    Question
    noe******* 2019-05-27
    Answer
    Private Enquiry
    TSupply 2019-05-28
  • Answered
    Question
    sha******* 2019-03-06
    Answer
    Hi dear,i will suggest speedy cleansing oil.Thank you!
    TSupply 2019-03-06
    Question
    may i know why cleansing oil and not the facial foam?
    Answer
    Hi dear,cleansing oil is different,this product is oil type,can remove makeup.If you want buy facial wash i will suggest you
    https://www.qoo10.sg/item/KOSE-KOSE-COSMEPORT-MENS-SOFTYMO-FACIAL-WASH-WILD-SCRUB-OIL-CLEAR/613033827

    Thank you!
  • Answered
    Question
    fsp******* 2019-02-09
    Answer
    Hi dear,just now i check the setting,the shipping method for Jelaime Relax is different with other item.I already reset the setting.Thank you!
    TSupply 2019-02-11
  • Answered
    Question
    ren******* 2018-11-22
    Answer
    Private Enquiry
    TSupply 2018-11-22
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    jun******* 2018-01-17
    Answer
    Hi dear,2020 years and above!
    TSupply 2018-01-17
  • Answered
    Question
    sus******* 2018-01-04
    Answer
    Hi dear,sometimes singpost will delay the shipping so please help me wait your parcel until end of this week.If you still haven't recieve your parcel i will resend for you next week.Thank you!
    TSupply 2018-01-04
    Question
    Juz received thx
    No english sticker for the scrub, the rest have
    I hope its not expiring soon
    Answer
    Hi dear,I'm so sorry this is our mistake.The expiry date for those item is same with other washing foam.Sorry for your trouble caused!
Ask Question
TSupply SG
Address
SHUN LI INDUSTRIAL PARK 139 KAKI BUKIT AVENUE 1 #01-00

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Policy & Notice
How to Return/Exchange