KOSE Sekkisei Herbal Gel - 80g (Expiry 2021)
131 items sold
31.40

KoseKOSE Sekkisei Herbal Gel - 80g (Expiry 2021)

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Customer who recommended this item
335
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
100% Guarantee Authentic and Brand New Products Seller Jan 27, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Hong Kong)
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Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
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Photo Review (180)

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Customer Review (165)

Item Q&A(11)

Status
Question & Answer
  • Notice

    100% Guarantee Authentic and Brand New Products

    100% Guarantee Authentic & Brand New Products
    Cosmede
  • Answered
    Question
    sia******* 2019-01-02
    Answer
    Dear valued customer,

    Thank you for your message.

    Your order was dispatched on 26-Dec, the estimated international delivery time is 5-8 business days (exclude weekend and public holiday) after the parcel dispatched. Therefore you may receive the parcel within 3 to 8 Jan.

    Please kindly note that all parcel need to go through custom clearance and courier is not able to update the tracking information unless it was cleared.

    Please kindly check the status at http://www.singpost.com/ with you tracking number, RP206306077SG later.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM

    Cosmede 2019-01-03
  • Answered
    Question
    blu******* 2018-12-28
    Answer
    Dear valued customer,

    Thank you for contacting us.


    In this case, could you please provide some pictures to show the received product so that we can better understand the situation & offer corresponding solution asap?


    We need the following photos for further investigation:-

    1. Product photo with our label ( a QR code stick on the product / packing box)

    2. Product photo with batch code and bar code

    Should you have further queries, please do not hesitate to contact us again.

    Appreciated for your understanding and cooperation.

    Look forward to your reply soon.




    Best Regards,
    COSME-DE.COM
    Cosmede 2018-12-31
    Question
    You can't trace with my cart no.?
    Answer
    Dear Customer,

    Sorry for the inconvenience caused.

    The photos and information we requested only show on the items you received and we do not have record.

    Once again, we would like to apologize for the inconvenience this may have caused.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Question
    Pic attached
    Answer
    Dear valued customer,

    Thank you for your reply.

    How about the batch code and bar code of this item?

    The batch code is usually printed directly on the bottom of the container or somewhere near it; you can also try to find it on the product packaging.

    Should you have further queries, please do not hesitate to contact us again.

    Appreciated for your understanding and cooperation.

    Look forward to your reply soon.




    Best Regards,
    COSME-DE.COM
    Question
    This?
    Answer
    Dear valued customer,

    Thank you for your reply.

    The expiry date of this item is 2020 Oct.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
  • Answered
    Question
    Jql******* 2018-12-27
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    Our products are sourced from authorized and legitimate distribution firms around the world. However, some products sold on our website may have a slightly different packaging from the ones on the market or what you have at home, this is because the manufacturers need to cater for the needs of different countries. We guarantee that they are 100% genuine and produced by the original manufacturer. For example, a product sold in the United States may differ in appearance from the one sold in France or Japan, but the content is the same - a genuine product produced by the same manufacturer.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-12-28
  • Answered
    Question
    wky******* 2018-12-26
    Answer
    Dear valued customer,

    Thank you for visiting our shop.

    The expiry date of this item in our stock is 2020 Oct.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you again in the future.

    Thank you.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-12-27
  • Answered
    Question
    shi******* 2018-12-23
    Answer
    Private Enquiry
    Cosmede 2018-12-24
  • Answered
    Question
    ths******* 2018-10-25
    Answer
    Dear valued customer,

    Thank you for your message.

    Yes it is.

    Please feel free to contact us again should you have further inquiries.

    We look forward to serving you in the near future.

    Thank you.

    Best Regards,
    COSME-DE.COM
    Cosmede 2018-10-26
  • Answered
    Question
    ong******* 2018-09-22
    Answer
    Dear valued customer,

    Thank you for your purchase.

    Our products are sourced from authorized and legitimate distribution firms around the world. However, some products sold on our website may have a slightly different packaging from the ones on the market or what you have at home, this is because the manufacturers need to cater for the needs of different countries. We guarantee that they are 100% genuine and produced by the original manufacturer. For example, a product sold in the United States may differ in appearance from the one sold in France or Japan, but the content is the same - a genuine product produced by the same manufacturer.

    So it is normal that no plastic cover.

    Should you have further queries, please do not hesitate to contact us again.

    Thank you for your understanding.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-09-24
    Question
    Understand. Thank you.
    Answer
    Dear valued customer,
    You are welcome.
    Should you have further queries, please do not hesitate to contact us again.
    Thank you for your understanding.
    Best regards,
    COSME-DE.COM
  • Answered
    Question
    cho******* 2018-09-01
    Answer
    Dear valued customer,

    Thank you for your purchase.

    You may check the batch code on the item at http://checkcosmetic.net/. The code is usually printed directly on the bottom of the container or somewhere near it; you can also try to find it on the product packaging.

    If you are not sure which one is the batch code, please kindly take some photos of the product and the package and message us again.

    As per attached batch code example for your reference.

    Thank you for your supporting!

    Should you have further queries, please do not hesitate to contact us again.

    Best regards,
    COSME-DE.COM
    Cosmede 2018-09-03
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