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FLASH DEAL! Japan No.1 Ichikami Haircare: Ichikami Hair treatment Mask/ Leave in serum
70 items sold
9.90

KracieFLASH DEAL! Japan No.1 Ichikami Haircare: Ichikami Hair treatment Mask/ Leave in serum

See all Kracie items
Group Buy Pricehelp
$18.90 $9.90
Deal is ON!100%
Purchased49 Purchased
Time left

Customer who recommended this item
305 (Based on 314 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Kracie / Japan Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (169)

Customer Photo Review board
Dec 15, 2017
joe*******

Highly Recommend Good buy

Nice smell. Will buy again if it’s good and on sales.

Type:(STAR) Premium Hair Pack | Promo:none

+ Add this option
Dec 12, 2017
man*******
Dec 10, 2017
dor*******
Dec 10, 2017
pig*******

Highly Recommend Rec'd in good condition. Thanks

Rec'd in good condition. Thanks

Type:Smoothing Hair Treatment | Promo:none

+ Add this option
Dec 10, 2017
yeo*******

Customer Review (314)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 15, 2017 joe*******
Highly Recommend Dec 14, 2017 shi*******
Highly Recommend Dec 12, 2017 man*******
Highly Recommend Dec 12, 2017 cat*******
Highly Recommend Dec 10, 2017 dor*******
Highly Recommend Dec 10, 2017 pig*******
Highly Recommend Dec 10, 2017 yeo*******
Highly Recommend Dec 06, 2017 squ*******
Highly Recommend Dec 06, 2017 cju*******
Highly Recommend Dec 05, 2017 Eon*******

Item Q&A(18)

Status
Question & Answer
Date
Member
Answered
2017-12-13
som*******
User

Hi Seller, kindly refund or do exchange. Refer to attached for damaged product received.

User

Hi,

Oh no, we are so sorry to hear that the item is damaged. Kindly inform us your order number. Hope to hear from you soon, thank you.

User

Order No. 238466649

User

Hi Doris,

thank you for your prompt reply.

Sending another Smoothing Hair Treatment to you but will secure it with more bubble wrap to ensure that it will not get damaged again.

We will mail it to the same mailing address:
1 Punggol Field Walk
#08-01
SG 828739

Thank you.

Answered
2017-10-05
jes*******
User

The hair treatment pack nees to wash off?

User

hi!

yes,, heat pack needs to be washed off. it is the same as hair treatment but it has a heat effect once applied on your hair for better penetration :)

Answered
2017-10-04
Kel*******
User

For the smoothing hair treatment abd premium hair pack, can we apply on the whole hair?

User

Hi,

It is advisable to avoid the scalp area. Thank you!

Answered
2017-09-24
Kel*******
User

Hi, how do we use the smoothing hair treatment abd premium hair pack?
Can be used everyday?

User

Hi!

Yes you cna use it on a daily basis. Just apply and leave it on :)

Answered
2017-09-23
pea*******
User

Hi seller, for the hair mask need to leave on for how long? And how many times per week to use?

User

You can apply it on a daily basis :)

Unanswered
2017-08-29
Lee*******
User

Hi Seller

Items not receive yet? Please check and advise

User

Hi,
We are so sorry to hear that you have yet to receive your order.
As what we have checked, your order has already been mailed out via Singpost Normal Mail. Please give Singpost a leeway of a week more.
Kindly take note that Normal mail does not come with insurance and tracking facility. It might also have a chance of going missing as the mails cannot be traced.
Singpost will definitely return the parcels to us in case if your address is incorrect etc because we pasted our Return Address label at the back of your parcel.

User

Items not receive?? Please send asap

User

Dear customer,

We are so sorry to hear that you have yet to roceive your parcel up till now. As what we have checked in the system, it has been sent out via Singpost Normal Mail. We do not provide a photo as we do mass mailing due to big orders everyday.

On our page itself, we encourage all our customers to opt for Singpost Registered Mail so that we can track the parcel anytime, and we are not responsible for any loss mail.

As for Singpost Normal Mail, yes it is rare for parcels to be lost along their way if the address is correct. Even if it is incorrect, Singpost will definitely return it back to us as we paste a Return Address label at the back of all our parcels. Still, there are risks of lost mails which we cannot control the situation in Singpost itself since we only mail it out through them.

User

Please send replacement since you stated that Singpost will definitely return it back to you.
I have many orders delivered by Singpost got no problem so please arrange replacement asap

Answered
2017-08-28
yeo*******
User

Dear Seller,

I bought the treatment pack and receive your free 3ml gift pack but there is no instruction on how to use in English. Please explain to me on how to use them.

Thanks!
Joyce

User

Hi Joyce,

It is a leave-on hair oil so you can apply it on your dry hair after shampoo/conditioner :)

Answered
2017-08-23
ang*******
User

Hi, what is the volume of the hair pack?

User

180ml :)

Address
9 @ TAGORE 9 TAGORE LANE #04-28
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