i-Living Concept Store
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🎄⚡{CHRISTMAS SUPER SALE!!!} KUMIX STICK VACUUM - 3 COLOURS - WITH HEPA FILTER
69 items sold
18.40

kumix🎄⚡{CHRISTMAS SUPER SALE!!!} KUMIX STICK VACUUM - 3 COLOURS - WITH HEPA FILTER


Customer who recommended this item
499
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Warranty Seller Nov 21, 2018
Shipping & Delivery Seller Nov 21, 2018
Exchanges Seller Nov 21, 2018
more
Manufacturer/
Place of origin
Kumix Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (191)

Customer Review (514)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 12, 2018 Auc***
Netural Dec 11, 2018 zlz***
Highly Recommend Dec 09, 2018 tee***
Highly Recommend Dec 09, 2018 che***
Highly Recommend Dec 07, 2018 sus***
Highly Recommend Dec 07, 2018 Nor***
Highly Recommend Nov 29, 2018 tha***
Highly Recommend Nov 28, 2018 lit***
Recommend Nov 28, 2018 psa***
Highly Recommend Nov 28, 2018 wir***

Item Q&A(63)

Status
Question & Answer
  • Notice

    Warranty

    Warranty claims are only applicable for faulty items due to manufacturer's defects. Faulty items due to user's negligence (eg. dropping, hitting, incorrect usage etc) will not be covered under warranty.

    All warranty claims must be accompanied by Qoo10 order details as proof of purchase.

    Our listings will state the address of our service centre. We do not provide any transport service unless otherwise stated.

    i-Living reserves the right to decide not to accept the warranty claims if we have checked and confirmed the faulty item is due to user's negligence.
    i-Living Concept Store
  • Notice

    Shipping & Delivery

    All items will be shipped out and delivered by Qxpress unless notified otherwise. For normal periods, Qxpress takes 2-4 working days to collect and deliver the orders. Please only choose Delivery if you are able to wait. If you need the item urgently, please choose Self Collection.

    Any requests regarding shipping and delivery (eg. specific delivery times, requesting driver to call before delivery etc) are not guaranteed as Qxpress may/may not take note of these requests. i-Living will not be responsible for fulfilling such requests. For enquiries on shipping and delivery, please contact Qoo10 / Qxpress customer service or drop us a message on Qpost before placing order and we will advise where possible.

    Please do expect delays for peak period (CNY, Christmas, 11.11 promo, Black Friday etc). Due to an increased number of shipments, Qxpress may take a longer time to collect and deliver. Hence, please choose Self Collection if you need the item urgently.
    i-Living Concept Store
  • Notice

    Exchanges

    We only accept product exchanges due to faulty item (manufacturer's defect).
    All exchanges must be done at 7 Yishun Industrial St 1 #03-54, Northspring Bizhub, Singapore 768162. Please contact us directly via Qpost first.
    i-Living Concept Store will have the final say of exchanging either the full item set or spare parts only. Decisions will be based on case by case basis.
    i-Living Concept Store reserves the right not to offer an exchange if the above conditions are not met.
    i-Living Concept Store
  • Notice

    Return & Refund

    Items must be returned in the original manufacturer's packaging sealed in the same way you have received it, including instruction manuals and all accessories.

    It is unopened, unused and in its original packaged condition.

    To return the items, you may visit our office at 7 Yishun Industrial St 1 #03-54, Northspring Bizhub, Singapore 768162. Please contact us directly via Qpost first.
    Alternatively, you may opt for Return via Qxpress, but do note shipping charges will be paid by customer. Shipping fees will be deducted from the refund amount.

    i-Living Concept Store reserves the right not to offer a refund if the above conditions are not met.
    i-Living Concept Store
  • FAQ

    Can I request for a specific delivery date and time?

    This is applicable only for items which require installation, such as our Grunn Dual Intelligent Cookers. If you have requested for a delayed delivery, eg 2 weeks later, you will need to confirm the delivery on Qoo10 first as we cannot put the order on hold for more than 3 days. Other items will be shipped out within 2 working days. Please order only when you are ready to receive the goods. Requests for delivery date and time are not guaranteed as Qxpress may / may not adhere to them.
    i-Living Concept Store
  • FAQ

    Can I change my delivery address?

    Please note that we are unable to change any details in the order. For amendment of address, contact numbers etc, please contact Qxpress customer service directly after the order has been shipped out.
    i-Living Concept Store
  • Answered
    Question
    ger******* 2018-12-08
    Answer
    Hi it is corded
    i-Living Concept Store 2018-12-10
  • Answered
    Question
    lav******* 2018-12-07
    Answer
    Hi we do not sell the spare parts. Please contact the service centre to enquire
    i-Living Concept Store 2018-12-10
  • Answered
    Question
    sfr******* 2018-12-05
    Answer
    Hi we did not find anything wrong with the listing. You may wish to check again
    i-Living Concept Store 2018-12-06
  • Answered
    Question
    mar******* 2018-11-21
    Answer
    Hi kindly bring the item down to our office and we will exchange a new set. Pleqse bring to 7 Yishun Industrial St 1 #03-54, S(768162) Our opening hours are 9am-5pm Mon-Fri.
    i-Living Concept Store 2018-11-23
    Question
    Ok
    Answer
    Thanks
    Question
    Seller, we went to your store and made a replacement 2days ago. Today started using the new piece, works fine at the beginning. After 20mins of intermittent use, the whole vacuum now cannot power on. Can u send ur delivery man to send us a replacement this time instead of us going to your shop? Its a pain to clean halfway and the vacuum just died, and we had already made a trip before to your store for a replacement.
    Answer
    Hi will anyone be home tomorrow, 5/12, around 11-2pm?
    Question
    Yes
    Question
    Oh, but u got to head to another address if u want to collect the old unit back.. its at 58 anchorvale crescent 05-24 s(544633). Ask ur man to call me when he arrives.
    Answer
    Hi, apologies, we will need to postphone the delivery s our schedule is full today. We have noted on the new address and will collect the old set back when we deliver. We will update you again on this matter. Kindly also note, if the problem still persists with the new unit, please bring it down to the service centre at Sembawang for repair. Address is stated in the product listing. Thanks for your understanding.
    Question
    Hi, i need the replacement asap. Which day of delivery u'll need to let me know early so that i can advise you on the address. I'm not coming to your store hence. Pls arrange Thursday delivery to same address as per order between 3-5pm.
    Answer
    Hi Thursday is not possible as our schedule is full, we can do on Friday. 12-3pm
    Question
    Ok
    Question
    Fri 12-3pm pls send to 58 anchorvale crescent #05-24
    Answer
    Hi noted with thanks. We will also collect back the old set
    Question
    Ok
    Answer
    Welcome
  • Answered
    Question
    djn******* 2018-10-11
    Answer
    Hi same day pick up may not be possible. We will send you an email to inform when item is ready to be collected
    i-Living Concept Store 2018-10-11
  • Answered
    Question
    bin******* 2018-10-07
    Answer
    Hi it will be delivered 2-3 working days after order is placed
    i-Living Concept Store 2018-10-08
  • Answered
    Question
    rya******* 2018-10-07
    Answer
    Hi approx 2kg
    i-Living Concept Store 2018-10-08
    Question
    Hi, im plannong to buy 4 of these as gifts.. But can only buy 1 per day because of the auction.. How to buy 4 items in 1 order so i can also save in the delivery fee..
    Answer
    Hi sorry we are not able to amend anything in the auction. An alternative way is to self collect the item.
  • Answered
    Question
    kcd******* 2018-09-28
    Answer
    Hi Qxpress will do deliveries on Saturdays till mid afternoon
    i-Living Concept Store 2018-10-04
Ask Question
Address
NORTH SPRING BIZHUB 7 YISHUN INDUSTRIAL STREET 1 #03-54

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Policy & Notice
How to Return/Exchange