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★Sneakers★Sport Shoes★Running★Slimming shoes★winter shoes★Women shoes★Sports Shoes★winter boots★Men Shoes★Casual Shoes★Lady Sport Shoes★ Rocking Shoes★Sneakers★Running★High Heel air max


Customer who recommended this item
3 (Based on 4 reviews)
Customer Satisfaction Score
80%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 50%/100%
  • Service 70%/100%
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Notice

Subject Register Date
Unanswered inquiries 28/11/17 Qoo10 customer center 2017-11-28
Delayed orders 28/11/17 Qoo10 customer center 2017-11-28
Festival Season Shipping Notice Seller 2017-11-27
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board
Dec 28, 2016
gha*******

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 10, 2017 awa*******
Highly Recommend Dec 28, 2016 gha*******
Highly Recommend Dec 21, 2016 ana*******
netural Dec 09, 2016 cda*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Qoo10 customer center

Informed seller of the pending inquiries to answer within 24 hrs. Seller mentioned there will be a staff to answer the inquiries. Lately a bit slow.

Notice
Qoo10 customer center

Seller informed delayed orders (~300) up to 26/11 will be shipped by Friday, 01-Dec via Qxpress. All the items are in CN not domestic. Informed seller if item ship from overseas should not use domestic.

Notice
Seller

Dear shoppers:

Thank you for supporting us for this year. As the Festival Season (Christmas / New Year / Chinese New Year) approaches, many our suppliers and logistics companies will be on their peak capacities. We will try our best to stock up but we may take longer time to process your order during these period. You may plan to order your festival items a few days ahead in order to avoid shipping delay.

We wish all our customers a very Happy Festival Holiday Ahead!

Answered
2016-12-27
kok*******
User

Dear Seller,

Do you have size 35? If yes, I want to order a blue and a pink.

Regards
May Ng

User

Thank you for writing to us, we have received your message.
1,For delivery status enquiry, you may check the status in qoo10 account. Qxpress usually takes 2-3 working days to deliver but some may take longer time due to limited stock, We try our best to deliver ASAP. Thank you for your patient.
2,For change of address, please update your information in qoo10 account as qxpress will get it from qoo10 system.
3,For exchange / refund, please mail the item back to us at 12 Arumugam Road, #02-07, LTC Building B, Singapore 409958 . Please indicate your order number and your request. We recommend buyers to use Qxpress or singpost registered mail to avoid lost mail. Please take a picture and notify us after mailing out. Please note, as per Qoo10 policy, item returned must remain in its original condition if requested for refund or exchange. We will process for you ASAP.
4, if your enquiry, do not fall into the above category, write in to us again, we will reply you within 48 hours.
Thank you for shopping with us.

User

Do you have size 35?

User

no,you may choose 36

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