64.69

NANO JAPAN MIX[2 BEST SELLER+ FOC 3RD CHOICE!!] ♥NANO ROYAL JELLY PREMIUM ♥BOOST 3X HAIR GROWTH VOL ♥10-HDA

  • Retail Price
    US$87.07
    Q-Price
    US$72.61
    Daily deal
    US$64.69
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  • Shipping From
    Singapore
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    Shipping RateOverseas Express

    Qprime - US$5.09

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    ∙ 2 BEST SELLER
    ∙ FOC 3RD CHOICE
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Customer who recommended this item
9322
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Disclaimer On Delivery & Damage Seller Nov 12, 2018
Our Operation Hours Seller Aug 31, 2018
UPDATE : OUT-OF-STOCK and under PRE-ORDER items Seller Dec 13, 2017
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Manufacturer/
Place of origin
NANO JAPAN / NEW ZEALAND Condition New Product
Shipping From From Overseas (Singapore)
help
Material Natural Ingredients only. Safe for expecting, lactating mothers。
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.(98710628 / heiding@nanocollagenshop.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
JANCode 4957699001589
Brief Description NANO ROYAL JELLY is the first Royal Jelly from NZ to be produced under Japan supervision. Highest in market 36mg 10-HDA per serving. Take 2-caps every day to BOOST your BEAUTY Collagen 3X today!
NANO JAPAN™ THE HIGHEST QUALITY OF ORGANIC ROYAL JELLY EVER!!!
Country of Origin ............ AUTHENTIC ♪ Made In New Zealand
Active Ingredients ........... COMPLETE ♪ 2,200mg 10-HDA (antibiotic-negative), with 24 types of Amino acid per 2 capsules everyday
Content/ Bottle ............. BEST VALUE ♪ 60+10 soft-gel caps for 35-days
4-Layers Bottle Secure Packaging Inner anti-temper foil-seal. Plastic security ring-lock. Shrink-wrapping for your best assurance
Recommended Dosage per day Take 2-caps per day regularly, everyday. For even optimal benefit, take with NANO HYALURON & COLLAGEN
How to Consume Highly Recommended to take TOGETHER everyday with NANO Collagen for best results!!!
User Advisory According to AVA Regulation 151A, Royal Jelly may not be suitable for asthma and allergy sufferers.
NANO JAPAN™ THE HIGHEST QUALITY OF ORGANIC ROYAL JELLY EVER!!!
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4,424)

Customer Review (8,884)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 21, 2019 sta*** (SG SG)
Highly Recommend Aug 21, 2019 nic*** (SG SG)
Highly Recommend Aug 21, 2019 ngl*** (SG SG)
Highly Recommend Aug 20, 2019 Ver*** (SG SG)
Highly Recommend Aug 20, 2019 chu*** (SG SG)
Recommend Aug 20, 2019 may*** (SG SG)
Highly Recommend Aug 20, 2019 cat*** (SG SG)
Highly Recommend Aug 19, 2019 war*** (SG SG)
Highly Recommend Aug 19, 2019 war*** (SG SG)
Highly Recommend Aug 19, 2019 war*** (SG SG)

Item Q&A(970)

Status
Question & Answer
  • Notice

    Disclaimer On Delivery & Damage

    We’d like to inform that all dents are not exchangeable, returnable or refundable arising out of delivery. While every endeavour is taken to ensure every of our product is shipped in best condition & with the utmost care in packaging to protect the item, we're unable to guarantee that they will be 100% without any flaws in the external condition during the course of delivery and handling by 3rd-party (ie Qxpress/ Qprime/ QX Quick).

    We’d like to assure buyers that as the content such as NANO Collagen, NANO Detox, NANO Diet are 100% dry powder, any dents do not pose any contamination risks to the content inside. It’s unlike canned foods which contain liquid/ sauce/ paste that may react with exposed material.

    While NANO JAPAN continue to hope meet the high expectations of all valued buyers, we seek reasonableness and warm understanding to continue serve u with the highest quality of products & at the most affordable prices that’s unbeatable! =D
    NANO JAPAN
  • Notice

    Our Operation Hours

    Dear Customer,

    Good day to you. Please take note that our company doesn't operate during Saturday & Sunday (weekends) and public holiday. We apologise for any inconvenience caused. For those customers who have placed the order during this period, the order will be processed as soon as when warehouse re-open. Same goes for Qxpress courier company.

    Our operation hours will be from 9:30 AM to 5:30 PM (weekdays: Mon - Fri).

    Thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN
  • Notice

    UPDATE : OUT-OF-STOCK and under PRE-ORDER items

    Dear Customer,

    Thank you for your purchase and kind patience.
    We are still waiting for fresh shipment to arrive and please take note that NANO Birds Nest/ NANO Collagen/ NANO Detox/ NANO Carbolite/ NANO Biogenie/ NANO Jewel/ NANO Diet is pre-order (PO) at the moment as per stated. We will ship out your order once the new shipment arrives. We seek your kind understanding and patience.

    P/S: If you did not order any item mentioned above, please ignore this message.

    Million thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN
  • Notice

    Our Freshness Policy (update) & How to Store Your Products

    - You are strongly advised to ensure that the user is NOT allergic to the product (ingredients) before placing any order.
    - If the purchased product(s) is unsuitable to the intended user due to personal/ medical/ preferential reasons, we strongly recommend you to offer/ gift the product to another person whom he/ she will find suitable/ favourable to enjoy.
    - Be sure you store your products in a cool, dry location.
    - Food/ drinks items should be consumed completed within 6-8 weeks upon the first opening.
    The CURRENT Batch of FRESHNESS are
    NANO COLLAGEN: OOS - ETA 30.8.19
    NANO ROYAL JELLY: 01/01/2021
    NANO FUCOIDAN: 01/08/2020
    NANO BIOGENIE: OOS - ETA 30.8.19
    NANO DETOX: OOS - ETA 13.9.19
    NANO DIET: OOS - ETA 30.8.19
    NANO DEER PLACENTA: 01/10/2021
    NANO RESVERA: NO EXPIRY DATE
    NANO LACTO VV: 01/12/2020
    NANO BIRDS NEST: OOS - ETA 30.8.19
    NANO CARBOLITE: OOS - ETA 30.8.19
    NANO JEWEL: OOS - ETA 30.8.19
    NANO JAPAN
  • Notice

    Our Refund & Return Policy

    - Like retailers, food, drinks, personal care products cannot be exchanged, returned nor refunded due to hygiene reasons.
    - Reasons not limited to purchased by mistake, promotion overlooked, medical conditions, allergies, purchase in excess will not be entertained.
    - Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.
    - Buyers are encouraged to ensure the ingredients are not allergic to the intended user before purchasing.
    - In the unlikely event that a refund/ return is accepted, the original item(s) must be shipped back to our premise first for inspection of condition. NANO JAPAN reserves the right to refuse refund/ return if the condition is unacceptable and/ or item is purchased more than 3 months.
    - Only if acceptable, 15% of the purchase amount plus 2-ways delivery fees will be deducted.
    NANO JAPAN
  • Notice

    Our Delivery Policy & Tips to You

    - Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
    - NANO JAPAN cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
    - NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress. But, if u have any delivery note to delivery man, pls state short+clear info in the address part NOT memo.
    - Qxpress is NOT OBLIGATED to call before arrival.
    - In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
    - Buyers are to track OWN orders online with tracking no. provided and contact NANO JAPAN immediately if verification is needed.
    - We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.
    NANO JAPAN
  • Notice

    Our Self-collection Policy

    - NANO JAPAN generally does not encourage self-collection as reliable delivery services with online tracking number are provided.
    - In unusual and rare circumstances, NANO JAPAN may accede to self-collection request out of good faith, by our staff at one single location i.e. EUNOS MRT station (area between control station and POSB bank).
    - NANO JAPAN sincerely requests buyers to contact our appointed staff 15 minutes before arrival.
    - Our staff will discreetly depart for lateness by buyers of more than 15 minutes maximum without prior notification.
    - No further purchase, exchange request nor negotiation is possible at point of self-collection.
    - Any request to seek insurance/ investment opportunity presentation, private dates and of similar nature will be deemed as harassment.
    - No rebate for delivery will be given for self-collection due to voluntary request.
    NANO JAPAN
  • Notice

    Our Orders Fulfillment Policy/ Upon Receiving Your Products

    - We are committed to ensure the accuracy, quality and condition of your ordered products.
    - Delivery services are provided by third-party. Any queries/complains/feedbacks pertaining to the delivery services can be directed to them directly and conveniently online.
    - When receiving your parcel from NANO JAPAN, please CHECK and ENSURE that 1) The box is printed with our logo NANO JAPAN 2) Description on the waybill/consignment note such as name, address, cart number matches your details 3) Securely strapped 4) No sign of opening, tempering, damages or wetness.
    - In the unfortunate event that you found your order quantity incorrect, condition unsatisfactory, do not be alarmed. Keep the box or cut-out the original waybill, delivery consignment note and also the weight sticker, total 3 pieces. Contact us immediately Q&A for investigation to commence.
    - Any claim of missing/ incorrect items after 3-days of successful delivery by Qxpress WILL NOT BE ENTERTAINED.
    NANO JAPAN
  • Notice

    Our Customer Service Policy

    - As promotions and/ or prices can be campaigned by Qoo10 and/ or sponsors, NANO JAPAN cannot be responsible when buyers do not find themselves enjoying the promotions they had hoped for due to technical glitches, promo time-lapsed and/ or absence.
    - NANO JAPAN is committed to provide the highest quality products that complies with foods safety standards and regulations recognized from around the world and local authorities.
    - Mutual respect is appreciated. We reserve the right to protect our co-worker from abuse, malign and/ or unfounded accusation.
    - Any feedback and/ or complains can be first sought/ made with us directly on e-mail.
    - Prompt actions not limited to police report and legal recourse will be taken if inappropriate/ abusive speech/ actions are conducted.
    - We deeply regret for any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one
    NANO JAPAN
  • Answered
    Question
    est******* 2019-08-15
    Answer
    Dear Customer,

    Good afternoon to you. Thank you very much for your kind enquiry about storage. Well, Singapore's humid weather can be quite harsh to sensitive products like fresh food, supplements without preservatives and so on. However, please be assured that as long as Nano Royal Jelly is not exposed to direct sun, heat or water, it should be fine. You may NOT need to store them in refrigeration. However, if u wish to, it's also fine... :) Pls ensure that u replace the cap tightly after each use, OK? :) Do write to us if u have any more questions, OK? Love ya!

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2019-08-16
  • Answered
    Question
    ado******* 2019-08-14
    Answer
    Dear customer,

    Good morning to you~ Thank you for your query! :D It doesn't matter to take either NANO Royal Jelly or NANO Collagen first, few minutes interval doesn't make any difference in terms of effectiveness and absorption. :) As long as you are taking both together, say with/after breakfast (the optimal time :P) then it's alright! We hope you enjoy the beauty benefits! Wishing you a beautiful day! ^^

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2019-08-14
  • Answered
    Question
    ues******* 2019-08-13
    Answer
    Part 1...

    Dear Customer,
    Good afternoon to you. Thank you very much for your kind feedback.
    Kindly be assured that the product is fine. However, please let us explain. As the weather is getting hotter, and storage conditions being more hostile against many food products, our NZ manufacturer has to actually now coat the capsule with a thin layer of oil to prevent the soft-gel capsule shell from sticking together/ clumping together. Such clumping is reported when it is stored in a warm place or even when the surrounding temp gets warmer.
    For the soft-gel shell, you may see the content inside now because it is transparent shell. The capsule itself is not fully-filled. Previously, the shell could either be sunflower yellow or caramel coloured to differentiate each batch. However, our New Zealand manufacturer recommended no-coloring for the shell. So now u can actually see the content. The solid liquid is actually the concentrated royal jelly, while the transparent liquid is actually the e
    NANO JAPAN 2019-08-13
  • Answered
    Question
    Wil******* 2019-08-13
    Answer
    Dear customer,

    Good afternoon and thank you for interest. The choices only available as per purchase option only. Please do not hesitate to contact us again if you have further question. We are always here to reach out.

    Thank you and have a pleasant day.

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2019-08-13
  • Answered
    Question
    kac******* 2019-08-12
    Answer
    Dear Customer,
    Good afternoon to you. Thank you very much for your highlighting. Our New Zealand partner have been going through the accelerated testings and we will be informed of the outcome of its substitute. In fact, unlike processed food or tidbits, the current vegetable oil it contains within is of only a trace amount to stabilize the capsule itself. :) Nevertheless, pls be rest assured that it will be updated to comply with Singapore regulations and requirements. :) Thank you for highlighting once again and it impresses us for your meticulousness. :) Wishing u a wonderful new week ahead.
    Sincerely,
    NANO JAPAN
    NANO JAPAN 2019-08-12
    Question
    Thank you for the prompt reply. Definitely good customer services. Once the products ok I will buy from you again.
    Answer
    Dear Customer,

    Good afternoon to you. It's been our pleasure to be able to serve you. Pls feel free to write to us anytime and we will do our best to revert to you whenever possible. :D Wishing you a splendid Tuesday.

    Sincerely,
    NANO JAPAN
  • Answered
    Question
    cam******* 2019-08-11
    Answer
    Dear customer,

    Good afternoon and thank you for interest. Please refer to the attachment above for further details. Hope this clarifies. Please do not hesitate to contact us again if you have further question. Thank you and happy shopping^^

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2019-08-12
  • Answered
    Question
    lin******* 2019-08-10
    Answer
    Dear Customer,

    Good afternoon to you and thank you very much for interest. This is due to exceeding a budget we allocated for the sales price and due to the overwhelming response, it burst. During a certain time when our marketing budget allocation is maxed-out, it will resume to normal sales price . This is done automatically. Until we quickly top-up new budget allocation, will the supported prices be resumed. It is hard to estimate when our support budget will be exhausted. This is how Qoo10 seller setting works and we can't do much but to align and continue to offer our products at the best prices with the best support to our ability...! Anyway, we have insert fresh funds to support it again (please refresh your page & visit our listing again). So, please take advantage of it fully OK?? ^^D

    Sincerely,
    NANO JAPAN
    NANO JAPAN 2019-08-12
    Question
    Oh thanks for the detailed explanation. i already done the purchase on that day after awhile.
    Answer
    Dear Customer,

    Good evening and thank you for your support. Please do not hesitate to contact us again if you have further question. We are always here to reach out^^

    Thank you and have a pleasant day!

    Sincerely,
    NANO JAPAN
  • Answered
    Question
    lin******* 2019-08-07
    Answer
    Private Enquiry
    NANO JAPAN 2019-08-07
    Question
    Private Enquiry
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