NEWSTAR Electronic
NEWSTAR Electronic SG Join Fellow
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POWER MINISHOP RATE 90%
[LATEST!] Xiaomi Redmi 5/5 Plus |12 MP Cam| 2GB/3GB RAM | 16GB/32GB Storage | Playstore Installed
210.82

[LATEST!] Xiaomi Redmi 5/5 Plus |12 MP Cam| 2GB/3GB RAM | 16GB/32GB Storage | Playstore Installed

  • Q-Price
    S$210.82
  • Plus Reward
    11 Qpoint Details
    Benefits
    Payment Benefit(Only issued in SG)
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
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    • -----------------------------------------------------------
    • Arab Emirates
    • Austria
    • Australia
    • Belgium
    • Canada
    • Switzerland
    • China
    • Germany
    • Denmark
    • Spain
    • Finland
    • France
    • South Korea
    • Macau
    • Malaysia
    • Netherland
    • Norway
    • New Zealand
    • Oman
    • Ireland
    • India
    • Italy
    • Greece
    • Portugal
    • Qatar
    • Saudi Arabia
    • Sweden
    • Thailand
    • Turkey
    • United States
    • Vietnam
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines
    Shipping RateOverseas
    •   Shop Info

      Usable within 21 days from payment date

      Cancellation : Within 1days from payment date

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    Tempered Glass
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    • Yes(+S$4.90)
    • No
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Customer who recommended this item
148
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!! Seller Jan 01, 2017
For Store Pick Up Seller Oct 29, 2016
How do I file for exchange/replacement/refund? Seller May 05, 2016
more
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (66)

Customer Review (149)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 03, 2018 gj_*** (SG SG)
Highly Recommend Aug 27, 2018 hcp*** (SG SG)
Highly Recommend Aug 24, 2018 zho*** (SG SG)
Highly Recommend Aug 22, 2018 red*** (SG SG)
Highly Recommend Aug 21, 2018 zho*** (SG SG)
Recommend Aug 15, 2018 tuf*** (SG SG)
Highly Recommend Aug 15, 2018 mar*** (SG SG)
Highly Recommend Aug 09, 2018 jes*** (SG SG)
Highly Recommend Aug 07, 2018 ngj*** (SG SG)
Highly Recommend Aug 03, 2018 ram*** (SG SG)

Item Q&A(78)

Status
Question & Answer
  • Notice

    FOLLOW OUR FACEBOOK AND INSTAGRAM!!!!!

    Follow us for more promotions!

    Instagram: newstar_electronics
    Facebook: Newstarelectronics
    https://www.facebook.com/newstarsingapore/
    NEWSTAR Electronic
  • Notice

    For Store Pick Up

    For Store Pick Up:

    1) Only customers with e-tickets that has been issued can come down to collect.
    2) Call shop to check on stock availability first before coming down.
    3) Customer without etickets will be rejected
    NEWSTAR Electronic
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be 7 Days or less from Delivered/Collection Date

    * Newstar Electronic reserve the rights to reject any exchange or refund for opened or used product.
    NEWSTAR Electronic
  • Notice

    Regarding FREE Google Play Store installation

    Do note that by default,electronic products imported from China DO NOT come with Google Play Store installed as Google is no longer in service within mainland China.

    However, to provide you with the best services, our store will be offering FREE Google Play Store installation for all mobile sets sold under us.

    We aim to sell our products at the most affordable price with excellent service.

    Thank you for your support and patience with us.
    Newstar Electronic
    NEWSTAR Electronic
  • Notice

    Q&A: Why is the packaging seal opened for certain products?

    Dear customer of Newstar Electronics,

    Some of our products are imported from countries such as China which does not make use of Google Play Store.

    In order to provide free Google Play Store installation to products sold in Singapore, our technicians need to open up the packaging to perform the free installation procedure.

    On the other hand, please be rest assured that all products sold are brand new.

    Thank you,
    New Star Electronics
    NEWSTAR Electronic
  • Answered
    Question
    tem******* 2019-01-26
    Answer
    Hi you need to unlock your mi account, and wait for 30 days for the permission. If the xiaomi has released the offical global rom, you can bring back to us, we will help to flash to global rom. thank you
    NEWSTAR Electronic 2019-01-29
    Question
    hi on my mi account, it shows that i have already unlocked it. when can i bring to your shop for assistance? thanks.
    Answer
    Hi our technician is on leave, will be back mid of Feb, Please contact us after mid of feb we will make arrangements to help you. thank you
    Question
    ok sure thanks.
    Answer
    Thank you for your kind understanding.
    Question
    hi seller when can i head down to the shop to rectify the problem stated above now that the chinese new year is over? please advise, thanks.
    Answer
    Hi you may head down to our store, but please make a call inadvance to confirm. thank you
  • Answered
    Question
    zaj******* 2018-09-26
    Answer
    Hi,we don't do service,you can go to sim lim square 02/91 to ask them,thank you!
    NEWSTAR Electronic 2018-09-26
  • Answered
    Question
    suh******* 2018-09-10
    Answer
    Hi,we only have 3+32GB gold and 4+64GB black now,thank you!
    NEWSTAR Electronic 2018-09-10
  • Answered
    Question
    mid******* 2018-08-12
    Question
    HTC One m8
    Answer
    is different.
    NEWSTAR Electronic 2018-08-12
  • Answered
    Question
    che******* 2018-08-11
    Answer
    may I have your order number so we can check for you.
    NEWSTAR Electronic 2018-08-13
  • Answered
    Question
    fei******* 2018-08-03
    Question
    In The language and input/ language settings, Myanmar language is not listed
    Answer
    there is not have Myanmar language in this rom,you need wait for global language updat when mi company produce it。
    NEWSTAR Electronic 2018-08-04
    Question
    Ok
    Answer
    thanks
  • Answered
    Question
    zhe******* 2018-08-03
    Answer
    Private Enquiry
    NEWSTAR Electronic 2018-08-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    bry******* 2018-08-03
    Answer
    Private Enquiry
    NEWSTAR Electronic 2018-08-03
Ask Question
Address
JUNJIE INDUSTRIAL BUILDING 153 KAMPONG AMPAT #04-02
Available during
Monday-Saturday : 11:00am ~ 6pm

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Policy & Notice
How to Return/Exchange