Min. $300.00 Purchase~2018.03.18
Min. $50.00 Purchase~2018.03.18
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qxpress - $3.99 ~
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Submission of claims Any return or exchange of items request must be made within 7 days upon receiving of the item.1. Any shortage of item or wrong item received Provide picture of the item contents within the parcel package.Provide picture of the parcel package with the delivery information.2. Defective item issue Provide picture of the defective area of the received item.Provide video of the non-functioning of the product. (For electronic products)
Dear customer：Tustech provide two logistics company options for your own choice. 1>>>>> Dex-i the delivery will take 5-10days normally . 2>>>>>Qxpress the delivery will take 4-8 days normally. relatively more steady. pls note : it is estimated delivery date at ordinary time ,we dont guarantee the delivery time!!pls note ：the delivery will take more time during BIG SALE than normalLogistics issue is a vital important link in the cross boarder shopping, Trustech will try its best to offer you a good shopping experience. Thank you very much for your kindly support!
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Received the item today. Tested both charging and night lamp function, working well.
Come together with one USB charging cable. Thanks to seller
mode:(A3305)Fast Charge with Night-light charger(+S$1.30)
Yet to try it out. Hope it works fine..
Item received with a week. Yet to test. Hopefully it works well.
Ordered two for this 2nd time purchased.took much longer this round Mayb due to China CNY holiday
Item received in good condition and thanks seller for the fast reply. Delivery too a bit long than I expected, but it really good and useful.
mode:(A4405)Fast Charge with Night-light charger(-S$1)
Hi Seller, My Order No. 248691364 and Order No. 248691365 until now still haven't receive . And just now go in and check the shipping you all put delivered?? May I now you all delivered to who?! Why I haven't receive anything from you???? This is horrible case.! Please check for me thanks!
Dear customer:I checked your order information and the tracking No. is 99941062826the tracking infromation shows the item was delivered at 9th Mar .If you still not receive it that will be something wrong with the express company I will report this to the DEX-I today and will update you ASAPReally sorry!
Dear :the express company may cost too long to checkwe will ship your two strips order todaywe will deal with the DEX-I by ourself
Y is the 4405 night light charger just that little bit of light? I expected it to be like 3305.. such a disappointment. Anyway to return/refund/replace to 3305?
Dear I notice you place a A4405 order right? So really sorry we can not provide refund service if it have any product Failure issue we will help solve it
Then u may wish to remove the “night light” description for 4405 as it doesn’t have the function of 3305. A little bit of light on the product when power is on doesn’t mean night light.
Dear really sorry.that a description of the maufacture we will reflect this to them really sorry
Items purchased on 24 Feb and 26 Feb respectively but till now stock has yet to arrive. Order has no tracking info.
Could you PLS offer me the order NO. so I wll check for you dear! thank you very much!!Now all the strips are in ready stock so we can solve your problem ASAP
I have earlier on attached a photo with the order numbers. I suppose I did not get the attachment. Anyway here’s the numbers 24/2 - 117102794, 26/2 - 117148975. Hope to receive the stocks soon.
i have checked you rorder dear, the two orders are all under Estimate Flight Arrival condition and you will receive them soon
Can we use 2-pin plugs on the 3 power outlets without 2-pin adapter?
Dear customer:what;s your standard of 2-pin?
Hi there , i ordered the item on the Nov 28 and recieved the item in Mid dec . It’s 3rd of march and the item is not working anymore . All the USB port is unable to be used / charging . anyway to make an exchange ? have only used it for 3 months and i did not even used it it daily .
Process for warranty 1. Please send a Qpost inquiry with the affected order number together with photo evidence or video evidence.>>> Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.Exchange/Return Policies
Hi seller, I can't track my order cuz not yet receive the item. My order number is 248251968/248251969
Dear customer:your order will be shipped out within 3 days and cause its just back from CNY break so the factory's speed is alittle bit slow
Hi seller, why is my item still pending?
your order had been shpped out,dear
Does it need a converter for two pin plug?
Dear customer:The strip are all UK standard so you do not need adapter at all, Happy CNY!
There isn’t any posted question about item.