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LEGO[SUPER SALE!] LEGO Creator Expert Winter Toy Shop 10249 / Christmas / Christmas gift ideas

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Customer who recommended this item
4 (Based on 6 reviews)
Customer Satisfaction Score
75%
  • Product 80%/100%
  • Price 80%/100%
  • Delivery 60%/100%
  • Service 80%/100%
Manufacturer/
Place of origin
LEGO / other Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : )
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board

Not Recommend received

item received very late. after chirstmas.

TYPE:LEGO Creator EXPT Santas Workshop 10245

Dec 31, 2016
hpl*******

Customer Review (6)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 18, 2017 kim*******
Highly Recommend Jan 10, 2017 fin*******
Not Recommend Dec 31, 2016 hpl*******
Recommend Dec 16, 2016 fuy*******
netural Dec 15, 2016 tse*******
Highly Recommend Dec 05, 2016 mun*******

Item Q&A(1)

Status
Question & Answer
Date
Member
FAQ
Seller

Don't Worry, Use Qxpress Tracking System http://www.qxpress.asia/gmkt.inc/ Qxpress office Tel is 6434 8400 or 6434 8420. You can also email them at sg_cs@u-rasia.com to check the delivery status.

FAQ
Seller

- we arrange all the shipping for free with full refund ,in case of (1) damaged or faulty due to manufacturer fault. (2) incorrect goods delivered by us. - if the box is opened by a buyer, return is not acceptable . - if not opened, a buyer who wants return should pay the round shipping fee and restocking fee (%15)

FAQ
Seller

most of our items are for 220V-240V ( remains for 100V-240V ) so all of them can be used in Singapore without problem. the plug cord type is 2 round pins so buyers need a plug connector which fits with SG type.

FAQ
Seller

we , as a seller , are not responsible for the customs fee. please leave a note if any request about that.

FAQ
Seller

It will usually take 4-8 business days after shipment. The item that you placed an order for will be arriving soon. But, sometimes delay happen on shipment. If you have not receive your item within some more days please contact me via Qoo10 system. Thanks.

FAQ
Seller

If your item have any problem, please describe specific problems with your order on. via Email (kimberfeel@gmail.com) not Qoo10 system. If you can attach image file, it would be more helpful for us to check exactly. Thank you.

FAQ
Seller

Please return the item by registered airmail. I will resend you replacement after checking whether the item is faulty or not. If it is not faulty, the shipping fee is charged to you for resending. So please test the product one more time before returning. After that let me know the registered airmail tracking number. Thank you. way shipping please enclose with the product)

FAQ
Seller

Within one month: return shipping costs paid by seller 1-6 months: one-way shipping costs paid by customer 6-12 months: round-trip shipping paid by customer (one-way shipping please enclose with the product)

Answered
2016-12-19
lee*******
User

Dear seller,

I placed ordered on 13 December and saw a notice that item will only be shipped out on 22 Dec. The preparation and packing time is a bit too Long. Can you please expedite and send out my item as soon as possible.

User

Items ordered last week are tomorrow or the next day.
We will send them all in bulk.

Please check the shipping inquiry at myqoo10.

Please rewrite the question of item defective / missing item.

Items ordered this week will be shipped on Wednesday or Thursday.

User

Dear seller,

Today is already 22 Dec. My order was placed on 13 Dec. Can you please advise if my item is already post out ? Thks

User

nice to meet you. customer.

The delayed goods will be shipped today.
If you send it today ...
It is stocked as a logistics company on Monday.

Next week you can get it.

Sorry for delayed delivery.

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