20.80

Lets Mary Store[Local Fast Delivery] ★ Deluxe flat and rotary dual-functional mop ★360° Rotating Head Easy Floor Mop Bucket 2 Head Microfiber Spinning/New Design Magic Spin Mop Bucket Set CNY New year Christmas


Customer who recommended this item
679
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
About Free gift. Seller Feb 22, 2019
About cancellation. Seller Jun 14, 2016
Regarding Singapore Normal mail. Seller Mar 05, 2015
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

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Customer Review (824)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 27, 2018 che*** (SG SG)
Highly Recommend Mar 01, 2018 ari***
Highly Recommend Mar 01, 2018 ari***
Highly Recommend Feb 25, 2018 kat***
Recommend Dec 23, 2017 kat***
Highly Recommend Nov 08, 2017 yam***
Highly Recommend Sep 24, 2017 Yok***
Recommend Apr 23, 2017 ang***
Recommend Jan 27, 2017 dar***
Recommend Dec 28, 2016 bon***

Item Q&A(129)

Status
Question & Answer
  • Notice

    About Free gift.

    Dear Customer,

    Thanks for your support all the times.

    Sometimes we proceed free gift event. But due to the limited quantity, it could be out of stock earlier than planned date.
    Free gift can be changed any prior notice and it can't be provided sometimes.

    Missing of free gift & damage of free gift can't be the reason for refund or exchange or resending of free gift.

    Please note this and we seek your understand.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    About cancellation.

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • Notice

    Regarding Singapore Normal mail.

    Dear Customer,
    Please note that Singpost doesn't provide any tracking service for normal mail.
    So we are not able to compensate any damaged or lost parcel in case of normal mail.

    Please be safe using via courier service. We will do refund or resend in case of courier service.

    Thank you so much! :)
    Lets Mary Store
  • Notice

    Delivery time or amendment of option and address at memo

    Dear Customer,
    We have received some inquiries on delivery timing, amendment of option type and delivery address
    Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

    So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.

    And our courier partners delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
    Qxpress : +65-6434-8400
    Taqbin : 1800-2255-888

    Thanks for your understanding.

    Yours Sincerely,
    Let's Mary Store.

    Lets Mary Store
  • Notice

    Regarding change of option, quantity and address

    Dear Customer,
    We have received some inquiries on change of option, quantity and delivery address.

    We would like to help but not able to change from our side. Please cancel the order and order again.
    Once the status is changed into 'On delivery', Not able to cancel the order.

    So please proceed it when it's 'On request'. Thanks for your understanding and help!

    Yours Sincerely,
    Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I cancel my item?

    Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can I change option, quantity or assigned delivery address after placing an order?

    Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    Can you deliver on specific timing?

    Dear Customer, We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time. But our courier(Qxpress, Taqbin) delivers on their time schedule. So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request. If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre. Qxpress : +65-6434-8400 Taqbin : 1800-2255-888 Thanks for your understanding. Yours Sincerely, Let's Mary Store.
    Lets Mary Store
  • FAQ

    When can I receive my parcel dispatched Qxpress? Can I ask to deliver on specific time?

    Normally it takes 2~3 working days after dispatched. Qxpress doesn't provide specific time delivery. At least you can contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
  • FAQ

    It's been more than 7 working days since I have placed an order.

    If it's Singpost normal mail we're not able check as it doesn't have tracking number. If it's Qxpress, please contact them directly. It could be failed to deliver, or could be stuck due to many reasons. in this case, please contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Lets Mary Store
  • Unanswered
    Question
    dol******* 2017-06-04
    Answer
    Thank you for your interests [1] If you mean mop clothes Could you send E-mail to us? letsmary@yahoo.com.sg Please indicate your order number (you can see on My Qoo10) on E-mail. My guy will reply via E-mail [2] Or not (if you don't mean mop clothes ), could you explain it again? Actually I don't know the exact meaning Thank you
    Lets Mary Store 2017-06-07
    Question
    The whole mop not the mop clothes
    Answer
    Dear customer. You can buy it on this page. Now we have stocks in SG (But only type A is out of stock) And this is mop set item. Plz refer to our detail page and order it on this page Thank you
    Question
    Thanks, I only want the mop not the pail is that ok ? Mop set is full set with The Pail, under type a It is out of stocks now, when is it coming in ?
  • Answered
    Question
    ran******* 2017-05-07
    Answer
    Thank you for buying from us.

    Could you send E-mail to us?

    letsmary@yahoo.com.sg

    Please indicate your order number (you can see your order number on My Qoo10) on E-mail.

    My guy will reply via E-mail

    Thank you
    Lets Mary Store 2017-05-08
  • Answered
    Question
    run******* 2016-10-05
    Answer
    Thank you for buying from us.
    Now I cannot five you exact answer

    Could you send E-mail to us?

    letsmary@yahoo.com.sg

    Please indicate your order number (You can see ur order number on My Qoo10) on E-mail.

    My guy will reply via E-mail

    Thank you
    Lets Mary Store 2016-10-05
  • Unanswered
    Question
    nml******* 2016-08-30
  • Answered
    Question
    sab******* 2016-08-21
    Answer
    Thank you for your interests

    Now we don't have your order information.
    Could you tell us the order number?

    But anyway, now flat map is out of stock
    Only Type A has flat mop
    But now Type A is out of stock.

    Thank you
    Lets Mary Store 2016-08-21
  • Answered
    Question
    edw******* 2016-08-05
    Answer
    Thank you for your interests

    Now about Type A, we don't have exact restock schedule

    Lets Mary Store 2016-08-05
  • Answered
    Question
    wls******* 2016-08-05
    Answer
    Thank you for your interests


    As stated on last your msg, that is out of stock


    Only type A has Flat mop head
    But now we don't have Type A stock.

    Thank you
    Lets Mary Store 2016-08-05
  • Answered
    Question
    wls******* 2016-08-04
    Answer
    Thank you for your interests

    Only type A has Flat mop head
    But now we don't have Type A stock.

    Thank you
    Lets Mary Store 2016-08-04
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