Let's Mary Store
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◆1+1 Korea MAMIE Diffuser Set ◆ CNY / New Year / Reed Diffuser Essential Oil


Customer who recommended this item
6
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
About cancellation. Seller Jun 14, 2016
Regarding Singapore Normal mail. Seller Mar 05, 2015
Delivery time or amendment of option and address at memo Seller Mar 01, 2015
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ◆1+1 Authentic◆ Korea MAMIE Diffuser Set Aromatherapy ◆ CNY / New Year / Korea Best Aromatherapy Reed Diffuser / Car Diffuser / Aroma / Teachers Day / Gifts / Made in Korea / Essential Oil Diffuser
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4)

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 05, 2018 Pis***
Highly Recommend Jun 23, 2018 and***
Recommend Jul 10, 2017 reg***
Highly Recommend Jan 29, 2017 ire***

Item Q&A(0)

Status
Question & Answer
  • Notice

    About cancellation.

    Dear Customer,

    These days, we received some cancellation. We respect customer's choice.

    Please cancel your items before "dispatch/shipping date" is updated.

    once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
    If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
    (If there is no shipping update, the money will be refunded straight away to you account.)

    We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
    So please cancel your order when it's "on request".

    Thanks for your cooperation.

    Yours Sincerely,
    Let's Mary Store.
    Let's Mary Store
  • Notice

    Regarding Singapore Normal mail.

    Dear Customer,
    Please note that Singpost doesn't provide any tracking service for normal mail.
    So we are not able to compensate any damaged or lost parcel in case of normal mail.

    Please be safe using via courier service. We will do refund or resend in case of courier service.

    Thank you so much! :)
    Let's Mary Store
  • Notice

    Delivery time or amendment of option and address at memo

    Dear Customer,
    We have received some inquiries on delivery timing, amendment of option type and delivery address
    Also some customer leave a memo. But all the orders will be process based on registered information on Qoo10.

    So if any changes are needed, it should be done by system. All the orders are not able to be processed based on memo.

    And our courier partners delivers on their time schedule.
    So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request.

    If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre.
    Qxpress : +65-6434-8400
    Taqbin : 1800-2255-888

    Thanks for your understanding.

    Yours Sincerely,
    Let's Mary Store.

    Let's Mary Store
  • Notice

    Regarding change of option, quantity and address

    Dear Customer,
    We have received some inquiries on change of option, quantity and delivery address.

    We would like to help but not able to change from our side. Please cancel the order and order again.
    Once the status is changed into 'On delivery', Not able to cancel the order.

    So please proceed it when it's 'On request'. Thanks for your understanding and help!

    Yours Sincerely,
    Let's Mary Store.
    Let's Mary Store
  • FAQ

    When can I cancel my item?

    Dear Customer, These days, we received some cancellation. We respect customer's choice. Please cancel your items before "dispatch/shipping date" is updated. once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company. If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process. (If there is no shipping update, the money will be refunded straight away to you account.) We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers. So please cancel your order when it's "on request". Thanks for your cooperation. Yours Sincerely, Let's Mary Store.
    Let's Mary Store
  • FAQ

    Can I change option, quantity or assigned delivery address after placing an order?

    Dear Customer, We have received some inquiries on change of option, quantity and delivery address. We would like to help but not able to change from our side. Please cancel the order and order again. Once the status is changed into 'On delivery', Not able to cancel the order. So please proceed it when it's 'On request'. Thanks for your understanding and help! Yours Sincerely, Let's Mary Store.
    Let's Mary Store
  • FAQ

    Can you deliver on specific timing?

    Dear Customer, We have received some inquiries on delivery timing. Also some customer leave a memo their preferable time. But our courier(Qxpress, Taqbin) delivers on their time schedule. So we are not able to guarantee the timing. And the memo will be ignored as the courier will not deliver on the timing you request. If you have further inquiry for delivery, please contact Qxpress or Taqbin's C/S centre. Qxpress : +65-6434-8400 Taqbin : 1800-2255-888 Thanks for your understanding. Yours Sincerely, Let's Mary Store.
    Let's Mary Store
  • FAQ

    When can I receive my parcel dispatched Qxpress? Can I ask to deliver on specific time?

    Normally it takes 2~3 working days after dispatched. Qxpress doesn't provide specific time delivery. At least you can contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Let's Mary Store
  • FAQ

    It's been more than 7 working days since I have placed an order.

    If it's Singpost normal mail we're not able check as it doesn't have tracking number. If it's Qxpress, please contact them directly. It could be failed to deliver, or could be stuck due to many reasons. in this case, please contact them. E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    Let's Mary Store
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