Min. $40.00 Purchase~2018.05.31
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- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qxpress - $16.93
Free shipping over $29.00 purchase.
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This item has been added to the Restock List. You can edit at Wish List.
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1. Submission of claimsAny return of exchange of items will be applicable within 7 days upon receiving of the item2. Any shortage of item or wrong item receivedProvide picture of the item contents within the parcel packageShipping fee will be incurred from seller end3. Defective item issueProvide picture of the defective area of the received itemShipping fee will be incurred from seller end4. Any change of mind from buyer's endItem must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attachedProvide picture of the item to seller endShipping fee will be incurred from buyer's end5. How to submit return or exchange from the buyer's end?Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
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Good price and fast delivery
Free pen with purchase. Satisfied purchase
Well received. But I shockingly found another place selling this at a cheaper price! Still considered a good buy nonetheless
Thank you seller for the free gift. The kitty pen
Able to buy during time sales and really worth stocking up
Type:A.Rich Watery Gel SPF50++++(+S$2.90)
Type:A.Rich Watery Essence(+S$2.50)
Although this is uncommon, error do happens. It is advised to do the following steps to help speed-up investigation:
1. Check your order record to ensure you have made the order correctly.
2. Take pictures of item(s) received and the packaging they are delivered with.
3. Submit inquiry with the supporting picture(s).
Thank you for your patience and cooperation
1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility.
2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress.
3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item.
4. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 weeks because SingPost do not prioritize the delivery of returned mails.
Dear Seller,May I know if I order the Aqua Rich Watery Gel and Aqua Rich Watery Essence, will I be getting the new 2017 improved water resistant formula version of stocks with e new metallic blue packaging?May I also know the expiry &/or manufacturing dates of your stocks for the above-mentioned Aqua Rich Watery series.Please reply ASAP.Thank you.
Hi Seller,I have written 4 times to you regarding the wrong items that you sent out but I heard nothing from you. Hope you can be responsible enough to reply, you sent me 4 tubes of wrong items and those products aren't suitable for me. If you could have the time to send out new orders, you should response to my message. It's really disappointing that you requested customers to email you within 7 days upon receipt of items for exchange when you yourself don't comply to it.
Would you kindly provide the picture of the products you have received? Thank you
Hi, attached photo as per your request. Thank you.
Hi Seller, may I know What is the update of my exchange request? It's been way too long and getting a bit ridiculous.
I am not sure if you have the whitening essence on stock .. if you do not, then at least inform me and I can return the items and you refunding my monies. An exchange process for a local Seller that is taking about 2 weeks is really unfair for a buyer especially when you are the one shipping out the wrong items.
We apologize for the error. Would you kindly mail the wrong items to P.O. Box 298, S(913110). We shall resend or refund (per your decision). upon receiving proof of mailing. We apologize again for the inconveniences.
Hi, please refer to attached documents for proof of mailing sent back to you. Postage charges is $3.95 as stated on receipt. Kindly assist to make a full refund inclusive of the postage charges and keep me updated. Thank you.
Postage charges of $3.95. Registered article number for your tracking purpose is RC258906496SG
Noted. Thank you. We have initiated full refund along with the return postage via Qoo10.
Dear Seller,May I know when will u be restocking Green Daily Care Gel?Look forward to your reply soon.Thank you.
Hi,We are working on this. We shall update the listing upon confirmation of stock arrival. Thank you.
Hi, when will Order No.226425794 to 226425796 be posted out? Will i receive on 25Aug? Thanks.
HI, THIS CREAM,IS NOT UNDER RICH WATERY GEL SPF50+++ (+$2.90), ITS NOT UV WHITENING ESSENCE 50+++, AND NOT UV BB ESSENCE 50. SO NOT GEL, NOT ESSENCE, NOT BB............SO PLS ADVICE ASAP, NEED TO ORDER SOON.
We apologize that we do not understand the question
HI, JUST SENT U ATTCHMENT. WOULD LIKE TO ORDER THIS ITEM, ;BUT CANT FIND cream TO ORDER. PLS ADV TKS
Option name is now corrected per the listing. Thank you
HI, IF U REFER TO OUR LAST CONVERSATIONS, I WAS ASKING U REGARDING THIS whitening cream AS I COULDNT FIND IT IN YR LIST AT FIRST.. I PLACED ORDER FOR THIS CREAM , NOT ESSENCE, AFTER U CORRECTED THE LISTING..BUT PLS SEE ATTACHED, YET TODAY I REC THE pink uv perfect AND essence!!!! and I WILL B TRAVELLING SOON. PLS ADV
answered in different thread
There isn’t any posted question about item.