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AROMA LIVING SINGAPORE
AROMA LIVING SINGAPORE Join Fellow
5,184 Fellows
$10.00
POWER MINISHOP RATE 90%
16.90

★LIMITED TIME SALE!★ ►NEW DESIGN AROMA DIFFUSERS AND HUMIDIFIERS ◄ ★LOWEST PRICE GUARANTEED


Customer who recommended this item
346
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Exchange, Refund Policy #2 Seller Dec 21, 2017
Exchange, Refund Policy #1 Seller Dec 21, 2017
Warranty Claims #2 Seller Dec 21, 2017
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Manufacturer/
Place of origin
Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (142)

Customer Review (322)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 17, 2018 coo***
Highly Recommend Nov 17, 2018 r3b***
Highly Recommend Nov 02, 2018 asl***
Highly Recommend Oct 31, 2018 ngo***
Highly Recommend Oct 28, 2018 fee***
Highly Recommend Oct 24, 2018 gio***
Highly Recommend Oct 23, 2018 ale***
Recommend Oct 23, 2018 sar***
Highly Recommend Oct 22, 2018 ann***
Netural Oct 19, 2018 Ran***

Item Q&A(67)

Status
Question & Answer
  • Notice

    Exchange, Refund Policy #2

    Do note that buyers have to return the item within 10 business days upon submitting your request. Beyond that, seller reserves all rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For Exchange, Refund:

    Email us at aromalivingsg@gmail.com and attention to “Cust Care.” Do include the following in the email:
    1. Order Number
    2. Date of Receiving Item
    3. Photo/Video of items unopened and intact before returning the item.

    Aroma Living reserve the right to reject any refund/return cases if any one of the criteria is not met.
    (Refer to Exchange, Refund Policy #1)

    AROMA LIVING SINGAPORE
  • Notice

    Exchange, Refund Policy #1

    - Within 7days from delivery date.
    - Items must be unused and unopened.
    - Item must not be damaged by customer’s fault. Inclusive of cosmetic damages.
    - All items, accessories, boxes and packaging has to be kept intact and in original condition for refund/return.
    - Amount refunded will be by the same payment that was used to make payment via Qoo10.
    - Amount will be refunded within one week upon seller receiving the refunded/returned item.
    - The return cost of the item and indemnity may be charged to buyer before returning the item.

    Aroma Living reserve the right to reject any refund/return cases if any one of the above criteria is not met.

    Strictly no refunds for any orders once item has been opened and used.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.
    AROMA LIVING SINGAPORE
  • Notice

    Warranty Claims #2

    Do note that buyers are to return the item within 10 business days upon submitting your request. Beyond that, seller reserves rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.

    For Warranty Claims:

    Email us at "aromalivingsg@gmail.com" and attention to “Cust Care.” Do include the following in the email:
    1. Order Number
    2. Date of Receiving Item
    3. Photo & Video of issue
    4. Detailed explanation of the issue.

    Aroma Living reserve the right to void any warranty claims if any of warranty criteria are not met.
    (Refer to Warranty Claims #1)
    AROMA LIVING SINGAPORE
  • Notice

    Warranty Claims #1

    - All packaging boxes are to be kept for validity of warranty.
    - All accessories, packaging box and labels are to be retained for 30days for warranty validity.
    - Seller do not accept cases where items has been damaged by customer’s fault, including cosmetic damages.
    - For any items repaired or replaced through warranty claims, its warranty continues for the remaining portion of the original warranty.
    - There will not be any option to exchange item to a different model, regardless of price.
    - Aroma Living reserve the right to void any warranty claims if any of the above criteria are not met.

    Strictly no refunds for any orders regardless of circumstances.

    Do note that buyers are to return the item within 10 business days upon submitting your request. Beyond that, seller reserves rights to reject claims.

    We will not entertain any request to pick-up item at customer's address regardless of circumstances.
    AROMA LIVING SINGAPORE
  • Unanswered
    Question
    liy******* 2018-11-17
  • Answered
    Question
    wny******* 2018-10-29
    Answer
    Hi ,

    We will informed the respective team.

    Thank you!
    AROMA LIVING SINGAPORE 2018-10-29
  • Answered
    Question
    lee******* 2018-10-13
    Answer
    hi dear, we recommend water based essential oils for diffuser w mist =)
    AROMA LIVING SINGAPORE 2018-10-16
  • Answered
    Question
    Ran******* 2018-10-12
    Answer
    Hi,

    Do check inside the diffuser box for the oil, it is inside the diffuser box.

    Thank you.
    AROMA LIVING SINGAPORE 2018-10-12
  • Answered
    Question
    god******* 2018-10-08
    Answer
    hi dear, c1 has intermittent mode (https://www.qoo10.sg/item/QOO10-BEST-SELLER-LOWEST-PRICES-NEW-500ML-MUJI-DIFFUSER-FAST/522951483)

    as well as this model: https://www.qoo10.sg/item/KOREA-NO-1-BESTSELLING-HUMIDIFIER-PREMIUM-QUALITY-REMOTE-CONTROL/576029027
    AROMA LIVING SINGAPORE 2018-10-08
  • Answered
    Question
    ivy******* 2018-08-20
    Question
    and for A1 500ml, how many hours can it work?
    Answer
    hi dear, only via qxpress =) up to 10-12 hrs =)
    AROMA LIVING SINGAPORE 2018-08-20
  • Answered
    Question
    jan******* 2018-08-19
    Answer
    hi dear, yes you can =)
    AROMA LIVING SINGAPORE 2018-08-21
  • Answered
    Question
    mel******* 2018-08-17
    Answer
    hi dear, temporary no stocks for the models mentioned =)
    AROMA LIVING SINGAPORE 2018-08-21
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Policy & Notice
How to Return/Exchange