FlyDigital House
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POWER MINISHOP RATE 80%
Local Brand MXQ TV BOX | FLY BOX 4K TV Box | Quad Core | India/HK/Taiwan/China channels
2 items sold
22.5

Local Brand MXQ TV BOX | FLY BOX 4K TV Box | Quad Core | India/HK/Taiwan/China channels


Customer who recommended this item
32
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 80%/100%
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Notice

Subject Register Date
Exchange/Return Policies Seller May 18, 2016
How do I file for exchange/replacement/refund? Seller May 18, 2016
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (12)

Show My List

Customer Review (36)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 19, 2019 nar*** (SG SG)
Recommend Jul 12, 2018 lam*** (SG SG)
Not Recommend Jul 08, 2018 hua*** (SG SG)
Netural Jul 04, 2018 jag*** (SG SG)
Highly Recommend Jun 21, 2018 hbk*** (SG SG)
Highly Recommend May 26, 2018 chr*** (SG SG)
Recommend May 02, 2018 kjj***
Highly Recommend Mar 08, 2018 Pap***
Highly Recommend Jan 16, 2018 chu***
Highly Recommend Jan 14, 2018 bec***

Item Q&A(27)

Status
Question & Answer
  • Notice

    Exchange/Return Policies

    Exchange/Return Policies

    Process for exchanging

    1. Please send a Qpost inquiry with the affected order number together with photo evidence.
    a. Qpost inquiry can be sent from Qoo10 app -> recent orders -> contact seller.
    b. Item listing page -> Question and answer -> Email Inquiry

    2. Evaluation will be done within 2 working days

    3. Buyers will need to send the item back for evaluation.

    4. Once evaluated:

    a. For Exchange, Replacement will be send via registered mail

    b. For Refund, refund will be processed after evaluation

    Exchange requirements

    · Buyer will need to provide the order number

    · Photo evidence of the (defective) item

    · Must be within 7 Days from Delivered/Collection Date

    * FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • Notice

    How do I file for exchange/replacement/refund?

    Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.

    *FlyDigital House reserve the rights to reject any exchange or refund for opened or used product.
    FlyDigital House
  • FAQ

    Is Singpost normal mail safe?

    It is not recommended to opt for Singpost normal mail as every month we have genuine cases of lost parcels via normal mail. We STRONGLY RECOMMEND AND ENCOURAGE all our customers to select registered shipping option (eg. Qxpress, Smartpac or Singpost Registered Mail) to ensure safe and timely delivery of your orders. Normal Mail may be an affordable shipping option, however you will be exposed to the risk of damaged/lost orders. Normal Mail DOES NOT have any tracking number, thus Singpost will not be responsible and will not be able to track your orders. Just for sharing. below is the news about the postman being caught for throwing parcels into rubbish bin. https://www.8world.com/news/singapore/article/singpost-throw-away-mail-394991
    FlyDigital House
  • FAQ

    Why I have not received my normal mail parcel after 7 working days?

    Normally Singpost normal mail will take 3-7 working days to reach (excluding Saturday, Sunday and holidays) if no delay at Singpost side. However, we got a small portion of customers who received their parcel after 2-3 weeks due to the delay at Singpost. Thus, pls kindly wait further and you should receive it soon. Appreciate your patience and understanding that it is beyond our control on the Singpost delivery time. Just for sharing, below is the news about the Singpost being fined by IMDA for failing to meet the service standards on the delivery time. https://sg.news.yahoo.com/yahoo-poll-bad-experience-singpost-230018616.html
    FlyDigital House
  • Answered
    Question
    sf_******* 2019-01-08
    Answer
    Private Enquiry
    FlyDigital House 2019-02-01
  • Answered
    Question
    sid******* 2018-07-01
    Answer
    Dear buyer,
    The instructions is in english.
    You can sellect the app installation service, we can help install the app to the box and will cover 6 months warranty for the software.
    Best regards,
    FlyDigital House.
    FlyDigital House 2018-07-03
  • Answered
    Question
    nas******* 2018-06-21
    Answer
    Dear buyer,
    Yes, it comes with lan port.
    Best regards,
    FlyDigital House.
    FlyDigital House 2018-06-26
  • Answered
    Question
    sha******* 2018-05-27
    Answer
    Dear buyer,
    Shop address: 1 rochor canal road #03-75 sim lim square. Operating hours: 12pm-8pm
    Best regards,
    FlyDigtial House.
    FlyDigital House 2018-05-28
  • Answered
    Question
    yan******* 2018-02-27
    Answer
    Dear buyer,
    as long as your tv support HDMI input can use this this box.
    Best regards,
    FlyDigital house.
    FlyDigital House 2018-02-27
  • Answered
    Question
    q.q******* 2018-02-03
    Question
    Private Enquiry
    Answer
    Private Enquiry
    FlyDigital House 2018-02-05
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Unanswered
    Question
    ida******* 2018-02-02
  • Unanswered
    Question
    tkb******* 2018-01-02
Ask Question
Address
SIM LIM SQUARE 1 ROCHOR CANAL ROAD #03-75

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Policy & Notice
How to Return/Exchange