- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Submission of claims-Any return or exchange of items will be applicable within 7 days upon receiving of the item.Any shortage of item or wrong item received-Provide picture of the item contents within the parcel package and picture of orders with delivery information-Shipping fee will be incurred from seller end.Defective item issue-Provide picture of the defective area of the received item.-Replacement will be of same item, unless out of stock.-Shipping fee will be incurred from seller end.Any change of mind from buyer's end-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.-*No return and exchange for certain item(s) such as undergarment due to hygiene issue-Provide picture of the item to seller end.-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. -We will check over the matter from our end.-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund. -We will assess the claim issue with the provided picture and inform on the progress.
All sales are Final. All items sold are Non-Refundable but Exchangeable with any items from the Shop of the same value or less. Items of higher value will require top-up by Bank Transfer. Please take note before purchasing. Thanks!
Delivery options1) SingPost Normal Mail - Free Non-Registered Mail, no tracking number. Item is sent to your mailbox.2) Courier Qxpress - Courier fee is charged only once regardless of number of items ordered. Tracking number is provided. Item is delivered to your doorstep. Regarding Delivery by Qxpress (Monday - Friday)You can track your QXPRESS parcel here - http://www.qxpress.asia/eng/html/customer_tracking.htmlQxpress Tel. No.: 6661-9100Qxpress Email: firstname.lastname@example.orgPlease note that any delay by QXPRESS is beyond our control. We do not operate QXPRESS. Thanks!
1) We offer value-for-money deals. Feel free to compare prices.2) We ship your item fast. Same-day to next-day shipping.3) We have ready stock in Singapore.4) Bulk orders available. Pls email to enquire.5) We provide fast turnaround for returned and exchanged items.6) We accept self-collection of items at our Office, pls email to enquire.7) We accept direct exchanges of defective items at our Office, pls email for more details.8) We provide free shipping by SingPost normal mail & we have no surcharges for shipping.9) We provide combined shipping (Qxpress delivery) with a flat shipping fee (no matter how much you order). Bundle items together to save more!10) We have no purchase limit qty (as long as stock is available)Pls email us at ShopSmart2012@hotmail.com for general enquiries. Thanks!
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Items arrived within 3 days from purchase. Car holder works fine, good grip of phone. Its suction is a little weak, causing phone holder to topple after a few minutes, easily fixable with the fixate gel pad. Workable phone holder + fixate gel pad costs much lesser than $10, still cheaper than outside ☺️more review
Item:Dual Clip Car Universal Holder | Color:White(+S$3)
Opted for normal postage and item received without proper packaging. Box was torn. My first time having such lousy packaging with normal postage. Nevertheless, item seems in good condition though yet to try.
Item:Car Universal Holder | Color:Black(+S$2)
Fast and reliable seller, yet to try on item
Item received within a week. Good value for money.
Only received item two weeks after the status has been changed to “Shipping on Delivery”. Box was also wrecked in the process of delivery, but item was in good condition.
Not sure if it’s meant to be like this but the pivot/hinge area is quite loose, so I’m unable to fix the phone in the position I like. Quite disappointed with the whole experience on the overall.more review
Item:Dual Clip Car Universal Holder | Color:Black(+S$3)
There isn’t any posted question about item.