JessCloset
JessCloset Join Fellow
22,650 Fellows
30%
POWER MINISHOP RATE 90%
11.00

LOCAL IN STOCK SUPER FAST SHIPPING - 3/4 SLEEVE CARDIGAN IN 14 COLOURS

  • Retail Price
    $39.90
    Q-Price
    $11.00
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Domestic
    Shipping RateDomestic
    • Pick a delivery time
    Overseas Shipping
    United States -$25.50~ See more
  • Item Qty
    plus count minus count
  • Item Type
    ∙ Colours
    • 6117
    • Apple green
    • Beige
    • Beige-1509
    • Black
    • Black-6035
    • Black-C1113
    • ChilliRed
    • Green
    • Green-1509
    • Grey
    • Grey-C1113
    • HotPink
    • L004
    • Light blue
    • MelonRed
    • Mint
    • Orange pink
    • Orange-1316
    • Orange-6035
    • Peach
    • Peach-1316
    • Pink
    • Red-x002
    • RoyalBlue
    • SeaGreen-6035
    • SkyBlue
    • White
    • Yellow

  • Add to Cart [Buy] Wish List

Customer who recommended this item
1757 (Based on 1930 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (541)

Customer Photo Review board
Jan 12, 2018
ade*******
Jan 01, 2018
liy*******
Dec 27, 2017
Chu*******
Dec 25, 2017
lit*******
Dec 17, 2017
ade*******

Customer Review (1,930)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 23, 2018 jam*******
Highly Recommend Jan 12, 2018 ade*******
netural Jan 09, 2018 jas*******
Highly Recommend Jan 01, 2018 liy*******
Highly Recommend Dec 27, 2017 Chu*******
Highly Recommend Dec 25, 2017 lit*******
Highly Recommend Dec 17, 2017 ade*******
Highly Recommend Dec 17, 2017 ade*******
netural Dec 01, 2017 hui*******
Highly Recommend Nov 22, 2017 ins*******

Item Q&A(73)

Status
Question & Answer
Date
Member
Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

Singpost - delivery usually takes 2-3 working days
Qxpress - delivery usually takes 1-2 working days
Ninja Van - delivery usually takes 1-2 working days
if you have any question about shipping,please e-mail us.
E-mail :jessclosetcs @ gmail.com / 674 250 01

Notice
Seller

Please forward all queries and replies to JessclosetCS@gmail.com.
Kindly do not send your requests via Shopping Talk as we're unable to receive them.
Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.
Thanks for your understanding, JessCloset

Notice
Seller

* It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.
* Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.

Notice
Seller

Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.
Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days.
Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.
Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.

Notice
Seller

While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.

FAQ
Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ
Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ
Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ
Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ
Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ
Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ
Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ
Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ
Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ
Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ
Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

Unanswered
2018-02-22
jam*******
User

Hi,

Is the Beige cardigan 1509 in stock? Thanks.

Answered
2018-01-08
ade*******
User

3/4cardigan
When will u have new stocks coming in for other colours. ?? Pls advise. Tq

User

Hi it will come around 30days thanks

Answered
2017-11-20
che*******
User

When will you restock the 3/4 sleeves black cardigan?

Thanks

I'm a repeated customer of your cardigans

User

should be next year sorry about this

Answered
2017-10-28
rya*******
User

Hi, I ordered 2 cardigans in the same cart. However upon receipt of parcel, I only see one melon red cardigan in the plastic package. Look ok at picture. Order 231951549 for royal blue cardigan is not found in it. Did you short-send one item? Kindly check and resend. Waiting for your reply. Thank you.

User

Hi we sent u the message about royal blue is oos so that's why you only receive one sorry about this please let us know your thoughts would you like to chang other color or do refund thanks

User

Hi, I didn't receive any message about no stock for royal blue. It's ok then. I'll take apple green. Please only send the cardigan that's Edc espirit brand. I only like that cutting. Waiting for your reply. Thank you.

User

Hi thanks for your message i will check edc-apple green and send you tomorrow thanks

Answered
2017-10-24
kib*******
User

Hi, I received an L size. I am xs/s size. I would like an exchange

User

Hi i would like you to know for cardigan is free size thanks

Answered
2017-10-24
jez*******
User

Hi, I placed my order (Order No. 231897381 and 231897382) on Oct 16 and I have not received the items as of today (Oct 24). Is it out of stock?

Hi seller, appreciate your reply. Status is charged to "On Delivery" within few minutes after I placed my orders but I have not received the items after 10 days (Oct 26). Please kindly send out the orders or provide full refund. Thanks.

User

Hi
Thanks for your message. Thanks for your message. We're sorry to hear that your parcel hasn't arrived. Your parcel was sent on 16.10.17. Deliveries via Singpost normal or registered mail takes 3 working days. Please be advised that postal delays can happen. Deliveries via Qxpress takes 1-2 working days.
Postal Delays: Singpost sometimes deliver parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to jessclosetcs@gmail.com
Lost mail: We strongly advise customers to select registered mail or Qxpress courier. We are not responsible for lost items sent by normal mail.
Regards
Jesscloset

User

Hi seller, it has been one month+ and I still have not received my items. Is there any returned parcel to your address? I have been shopping online regularly for 6 years and this is the first time I did not received my purchased items. Anyway thanks for shipping out the items to SingPost so fast within one hour after I placed my order even though the items went missing.

User

Hi Thanks for your message. Sorry to hear your parcel hasn't arrived yet. At this stage, we will have to assume that it is probably lost. Can you please email me at JessClosetCS@gmail.com and then we decide what to do. We can offer you a compromise solution. Please include your order number in the email. Thanks for your patience. Jesscloset

Answered
2017-10-21
phi*******
User

Hi seller,
When will u have stock for black cardigan? Thks

User

Hi we will restock around 40 days thanks

Answered
2017-10-19
alj*******
User

When will u restock royal blue?

User

not sure now thanks

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BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
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