Burgeon
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GOOD MINISHOP RATE 90%
Curtain Hooks ★ Blackout Korean Curtain Hooks ★ Adjustable Curtain Hook ★ Metal Curtain Hook
9 items sold
2.3

Local Seller (Burgeon)Curtain Hooks ★ Blackout Korean Curtain Hooks ★ Adjustable Curtain Hook ★ Metal Curtain Hook

   

Customer who recommended this item
111
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Notice for Food & Food Related Products. Seller Jul 15, 2018
Singpost Normal Mail/Smartpac: No Refund and No Re-send. Seller Jul 08, 2013
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Adjustable curtain hook to suit most curtain and hanging rods.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (38)

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Customer Review (110)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Feb 21, 2019 cha*** (SG SG)
Highly Recommend Jan 29, 2019 sli*** (SG SG)
Highly Recommend Jan 24, 2019 Ger*** (SG SG)
Highly Recommend Jan 18, 2019 Che*** (SG SG)
Highly Recommend Jan 17, 2019 jes*** (SG SG)
Highly Recommend Jan 10, 2019 yan*** (SG SG)
Highly Recommend Dec 08, 2018 cla*** (SG SG)
Highly Recommend Dec 03, 2018 cla*** (SG SG)
Recommend Nov 22, 2018 les*** (SG SG)
Highly Recommend Oct 25, 2018 zhi*** (SG SG)

Item Q&A(12)

Status
Question & Answer
  • Notice

    Notice for Food & Food Related Products.

    Take note that there are STRICTLY NO exchange, returns or refunds for all food and food related products including but not limited to: kitchen and food preparation utensils and equipments, food mould etc.
    Burgeon
  • Notice

    Singpost Normal Mail/Smartpac: No Refund and No Re-send.

    USING SINGPOST MAILING DELIVERY (Normal Mail/Smartpac) IS AT BUYER'S OWN RISK. WE DO NOT REFUND OR RESEND IF YOU DO NOT RECEIVE THE ITEM. WE DO NOT ENTERTAIN NON-RECEIPT CLAIM.

    Normal Mail has high chances of lost mail. Smartpac has lower chances of lost BUT IT'S ALSO NOT 100% SAFE and might also go missing during shipping.

    There are many reasons for lost of parcels such as: postman deliver to wrong letter box, incorrect or incomplete address, lost during delivery etc...

    We built our business based on mutual trust & honesty. A photograph or video is taken for every parcel.
    Burgeon
  • FAQ

    Qxpress Delivery Information

    Qxpress delivery typically takes 2 to 3 working days for item to reach you. Tracking: http://www.qxpress.asia/eng/html/index.html Qxpress Customer Service Contact: 6661-9100
    Burgeon
  • Answered
    Question
    cat******* 2018-12-27
    Answer
    Dear Customer:

    Yes, 1 quantity refers to 1 packet. However do take note that different models of hooks comes in different quantity per pack.

    Thank you.
    Burgeon 2018-12-27
    Question
    Noted, thanks
    Answer
    You are most welcome.
  • Answered
    Question
    jas******* 2018-11-26
    Answer
    Dear Customer:

    Depending on the time and day of your order, Qxpress delivery generally takes 2-3 working days after your order.
    Burgeon 2018-11-26
    Question
    Hi, am trying to purchase your items but somehow fail to do so...is the application ok?
    Question
    Hi, am trying to purchase your items but somehow fail to do so...is the application ok?
    Answer
    Dear Customer: We don't seem to encounter any problem with purchasing. Should you have any problem with purchasing on Qoo10, kindly contact Qoo10 customer service for assistance.

    Thank you.
    Question
    It has been rectified and done with my purchase.. btw, why I was charged $5.90 for the delivery and not $3.90?
    Question
    Also, as I need the items quite urgently, can you try to expedite the process? Thanks
    Answer
    Dear Customer: Due to item quantity & weight, shipping fee will adjust accordingly. I will ask my warehouse to expedite your order processing and get it shipped out today, hopefully it can be delivered tomorrow.
    Question
    No worries.. thanks a lot for your help
    Answer
    You are most welcome. Have a great day ahead.
    Question
    Sorry, am I still in time to order 3 more package?
    Answer
    Dear Customer: Your parcel had already been picked up by Qxpress and unable to add on any further orders.
    Question
    *packs
    Answer
    Dear Customer: Unable to add on additional as parcel is already out on delivery to Qxpress warehouse.
    Question
    Nvm.. thanks
    Answer
    :)
    Question
    Hi, may I know what time the delivery man coming? Thanks
    Answer
    Dear Customer: Delivery is by Qxpress, not us. You may wish to call Qxpress to enquire on the delivery.
    Question
    Noted with thanks
    Answer
    Most welcome.
  • Answered
    Question
    joh******* 2018-07-16
    Answer
    Dear Customer:

    New stock is expected come in around 2 weeks.
    Burgeon 2018-07-16
  • Answered
    Question
    see******* 2018-06-30
    Answer
    Dear Customer:

    Item will be restocked in 2 to 3 weeks time.

    Thank you.
    Burgeon 2018-06-30
  • Answered
    Question
    mrs******* 2018-04-26
    Answer
    Dear Customer:

    It depends on the shipping method you had chosen. Singpost delivery is to your letterbox by postman while Qxpress is to your home. Singpost normal mail does not come with tracking, takes a longer time to deliver and prone to lost.
    Burgeon 2018-04-26
  • Answered
    Question
    rst******* 2018-02-07
    Answer
    Dear Customer:

    The plastic hooks should be able to withstand the weight if the spacing of the hooks are not too wide. Regarding the height, it should be able to extend 1-2cm only. We suggest you might want to purchase 1 packet to try out first.
    Burgeon 2018-02-07
    Question
    thanks. would the metal one u are selling be better in terms of lengthening the curtain? I'm afraid if I order only one packet now, there's not enough time for u to deliver the balance for cny.
    Answer
    Dear Customer:

    Metal type is unable to lengthen the curtain as it's non adjustable.

    For Singpost normal mail delivery, it will take at least 3 to 5 working days, may be even longer duration during this festive season. Qxpress generally takes 2 to 3 working days.
  • Answered
    Question
    rst******* 2018-02-06
    Answer
    Private Enquiry
    Burgeon 2018-02-06
  • Answered
    Question
    nis******* 2017-07-07
    Answer
    Dear Customer,

    We do not operate a retail store and therefore store pickup is not available.
    Burgeon 2017-07-08
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