JULYCHOO
JULYCHOO Join Fellow
631 Fellows
GOOD MINISHOP RATE 90%
[ Local shipping ]Cooling Mat /Cool Cushion/  Cooling Bed Pad /  Cooling Mattress/ Cool Mat/ Pet Mat
106 items sold
6.00

[ Local shipping ]Cooling Mat /Cool Cushion/ Cooling Bed Pad / Cooling Mattress/ Cool Mat/ Pet Mat


Customer who recommended this item
57
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above US$37.40 in a cart.
  • US$6.00
    Add to cart
  • US$13.50
    Add to cart

Notice

Subject Register Date
About parcel lost during shipping Seller Sep 04, 2018
Return& Exchange Policy (3) Seller Sep 04, 2018
Return& Exchange Policy (2) Seller Sep 04, 2018
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(julychoo@foxmail.com)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Cooling Mat /Coolling Pillow / Cooling Bed Mat / Cooling Mattress/ Cool Mat/ Pet Mat / Car Seat /Laptop Cooler Mat/Cool Sofa Mat/ Cool Cushion
BOOKMARK 1 2 3 4 5 6 7

Photo Review (27)

Show My List

Customer Review (35)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 19, 2019 man*** (SG SG)
Highly Recommend Mar 12, 2019 kca*** (SG SG)
Highly Recommend Mar 08, 2019 yan*** (SG SG)
Highly Recommend Mar 08, 2019 rez*** (SG SG)
Highly Recommend Mar 07, 2019 yvo*** (SG SG)
Highly Recommend Mar 06, 2019 afu*** (SG SG)
Highly Recommend Mar 06, 2019 alf*** (SG SG)
Netural Mar 06, 2019 lai*** (SG SG)
Highly Recommend Mar 05, 2019 hit*** (SG SG)
Netural Mar 04, 2019 Rub*** (SG SG)

Item Q&A(11)

Status
Question & Answer
  • Notice

    About parcel lost during shipping

    If buyer choose Singpost normal mail but parcel lost during shipping.Buyer has to provide us a picture for address prove (any bill,letter that has buyer's name and address).
    We are considering buyer gave address wrongly if do not provide us picture. We are not responsible for lost parcel.

    If buyer put wrong address and caused parcel lost during shipping , seller is not responsible for any lost.Thank you!
    JULYCHOO
  • Notice

    Return& Exchange Policy (3)

    Non-receipt Claim issue (Did not receive the item )
    For register mail( can be tracking item),If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. For normal mail, please see our FAQ, file for "Non-receipt Claim after 14 days.
    We will check over the matter from our end.
    Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Shipping fee will be incurred on seller end.
    However,If item is not received because of buyer fills in the wrong receive address, we will not be refund.

    How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    We will assess the claim issue with the provided picture and inform on the progress.
    JULYCHOO
  • Notice

    Return& Exchange Policy (2)

    About the quality
    If there is any quality problem after receive the goods,please upload defective item photos to us within 7 days, after which we will be regarded as the goods have no quality problem. Please return the defective goods to us and upload return picture via Qpost once shipping out.The shipping fees will be paid by us also. We will give buyers replacement as soon as possible at the same time.(please don't proceed to exchange statute as this will delay resend to buyer, any problem please notice us via Qpost first,we will resend defective item soon) .
    About shortage or wrong item received
    please provide us picture of the item contents within the parcel package and the parcel package with the delivery information. After our confirmation, we will resend to buyer.
    JULYCHOO
  • Notice

    Return& Exchange Policy (1)

    We provide 7 days return & exchange service. Any return and exchange of item will be applicable within 7 days upon receiving of the item.


    About change of mind from buyer's end
    please send item back to us first. after received the return or exchange item remain in their intact condition( unused with their original tags/labels attached, un-damaged),we will partial refund or exchange for buyer. Buyer will need to bear the postage fee if simple change of mind.


    Defective and misdelivered item
    We will bear the responsibility of defective and misdelivered item within 7 days.
    JULYCHOO
  • Unanswered
    Question
    ame******* 2019-03-22
  • Processing
    Question
    mum******* 2019-03-21
    Answer
    .
    JULYCHOO 2019-03-22
  • Processing
    Question
    hyp******* 2019-03-20
    Answer
    .
    JULYCHOO 2019-03-22
  • Answered
    Question
    Mel******* 2019-03-19
    Answer
    It arrives in two weeks(75X170 is in sock)
    JULYCHOO 2019-03-20
    Question
    Ok can thank
    Answer
    OK
  • Answered
    Question
    reg******* 2019-03-19
    Answer
    Private Enquiry
    JULYCHOO 2019-03-20
  • Processing
    Question
    Pau******* 2019-03-17
    Answer
    您好
    JULYCHOO 2019-03-19
  • Processing
    Question
    owi******* 2019-03-15
    Answer
    .
    JULYCHOO 2019-03-19
  • Answered
    Question
    piy******* 2019-02-26
    Answer
    Private Enquiry
    JULYCHOO 2019-02-26
    Question
    Private Enquiry
    Answer
    Private Enquiry
Ask Question

Recommended by Smart Shopping Assistant

Policy & Notice
How to Return/Exchange