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ON SPECIAL PROMOTION[Local Stocks]【Single tin/2 tins】Isomil 850g - For children with cow milk protein sensitivity

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    Payment Benefit(Only issued in SG)
    0% Interest Instalment Plan
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    Shipping RateOverseas

    Qprime - US$5.15

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Subject Register Date
One Mart Return Policy Seller May 02, 2018
~BULK ORDER~ Seller Nov 25, 2017
Dented Milk Powder Tins Received? Seller Nov 08, 2017
Place of origin
Abbott Laboratories Condition New Product
Shipping From From Overseas (Singapore)
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
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Item Q&A(0)

Question & Answer
  • Notice

    One Mart Return Policy

    In which situations can I request for a return and shipping cost under Seller?
    a. Item was damaged/Item was damaged during shipping
    b. Wrong item was sent by the seller
    c. Wrong size/specifications
    In which situations can I request for a return and shipping cost under Customer?
    a. To change size/color

    Kindly take note below shipping info:
    1. Upon receiving your order, we will aim to deliver it to you by the next 24-48 hours.
    2. Do note that we do not accept any specific timing delivery request.
    3. you can track your parcel at www.qxpress.asia/eng/html/customer_tracking.html.
    4.A failure to provide a valid address will result in significant delays to your delivery and may lead to a failed delivery attempt.

  • Notice


    If you would like to place a bulk order or request for a quotation, we welcome you to contact our customer service department at Whatsapp:9002 0836.
    *With Min. Order
  • Notice

    Dented Milk Powder Tins Received?

    Please note exchange will not be done for products with minimal dent. As long as the seal is unopened, the milk formula will still be safe for consumption and should not affect the quality of the product.
    Upon receiving photo evidence, exchanges will be arranged on a per case basis after verification from One Mart Customer Service Officers.

    If you've received any dented milk tin, please contact us within 12 hours upon receiving. Do send in the following photos to us:
    • All affected dented tins
    • Batch No. of the milk indicated on the carton box
    • Outer packaging
    • Shipping label on box
    We reserve the rights not to honour the exchange if no proper photo evidence has been given.
  • Notice

    (Return/Exchange/Refund Policy)

    ***Return Policy***
    Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
    ***Exchange Policy***
    For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
    ***Refund Policy***
    *Please note, we are unable to process refund for any reason.
  • Notice

    (Usage of Order Tracking no.)

    For Tracking no. beginning with ONE
    eg. ONEQOO12345678
    Proceed to www.ninjavan.sg to track your order!

    For Tracking no. beginning with SGP
    Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!
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Policy & Notice
How to Return/Exchange