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The Joy Land
The Joy Land Join Fellow
7,057 Fellows
$3.00
POWER MINISHOP RATE 90%
13.99

10CM Japanese Style Mattress Cover/Topper/nature silk Blanket/Bed Sheet/Anti-bacterial/Anti-mite


Customer who recommended this item
897 (Based on 983 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
For request after order placed Seller 2017-05-31
For Pre-Order Items Seller 2017-05-31
About cancellation Seller 2017-03-23
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (306)

Customer Photo Review board

Highly Recommend Thick mattress topper

will recommend to overlay this on hard foam mattress, good product, will buy again

Item:mattress topper | Size:Junior single(90 x 200 cm) | Color:grey(+S$8)

+ Add this option
Nov 21, 2017
min*******

Highly Recommend Ok

Okkkkkkkkkķkkķkkkkkk

Item:mattress topper | Size:Queen(150 x 200 cm) | Color:grey(+S$25)

+ Add this option
Nov 21, 2017
Han*******

Highly Recommend Amazing

Never had i ever been so satisfied with a purchase!

Item:mattress topper | Size:Queen(150 x 200 cm) | Color:grey(+S$25)

+ Add this option
Nov 21, 2017
rls*******
Nov 18, 2017
mar*******
Nov 18, 2017
wen*******

Customer Review (983)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 21, 2017 yee*******
Highly Recommend Nov 21, 2017 min*******
Highly Recommend Nov 21, 2017 Han*******
Highly Recommend Nov 21, 2017 rls*******
Highly Recommend Nov 19, 2017 kar*******
Recommend Nov 18, 2017 mar*******
Highly Recommend Nov 18, 2017 wen*******
Recommend Nov 17, 2017 lar*******
Highly Recommend Nov 16, 2017 pie*******
Highly Recommend Nov 16, 2017 ash*******

Item Q&A(43)

Status
Question & Answer
Date
Member
Notice
Seller

Dear customers,

For some reason, you may have urgent request after order placed such as change delivery address, combine store pick up order with delivery order together, and so on. Please kindly call us 6635 8724 during opening hour Or SMS/Whatsapp 8411 6612 as eraly as possible. PLease DO NOT use Qtalk or Qpost or Q&A Board as we unable see that immediately.
Please Take Notes, if no respond from us, means haven't see the massage, PLEASE call directly. Otherwise customer will pay for any extra cost incurred
Thank you.
Please Call/SMS/Whatsapp : 8411 6612 / 6635 8724

Notice
Seller

Dear customers,

For pre-order items, the date for stock arrival is estimated by our shipping co, normally we add 1 or 2 days for flexible purples. However sometimes for some reason, such as custom check, the shipping may delay further but mostly are on time. So special for self collection customers, pls check with us before come to collection. Thank you.
Please Call/SMS/Whatsapp : 8411 6612 / 6635 8724

Notice
Seller


Dear Customer,

These days, we received some cancellation. We respect customer's choice.

Please cancel your items before "dispatch/shipping date" is updated.

once dispatch/shipping date is updated, our guys engage in packing and dispatch process to delivery company.
If the cancellation is submitted, when dispatch dated is updated, processing fee will be occured for repacking and operational process.
(If there is no shipping update, the money will be refunded straight away to you account.)

We seek your understanding. It affects other customer's delivery timing too. Our aim is 1~3 working days delivery for S'pore customers.
So please cancel your order when it's "on request".

Thanks for your cooperation.

Yours Sincerely,

Notice
Seller

Please contact us first for Exchange or Refund within 7 days upon receipt the item.
Item must remain in their intact condition, unused
with their original packaging/tags/labels/seals attached

please whatsapp & email us item picture & order no for us to retrieve.
We would suggest you to open the box upon receiving the item and refuse to accept it if you find any damage.

We don’t accept the cases below :
• Over 7days from receiving item
• If items are open/used or damaged
• Sending item without prior contact

Notice
Seller

For Self-Collection, (normal items), you can collect next day after purchase with e-Tickets/Q10 apps.
For Self-Collection, (pre-order items), please call before collection.

For Singpost Delivery, it will take 3-5 business days(sometimes longer) with no tracking number. We will not be responsible for any loss mail.

For Q-Xpress, it will take 2-3 business days with tracking info provided. It's highly recommended.

If you need the item urgently, we would recommend you to go for self collection as delivery will done by courier company so we can't guarantee that there won't be any delay on their side.

For any other queries, please call us 6635 8724 / 84116612 Or email us via jenny@eme.sg

Answered
2017-10-11
zov*******
User

I need it urgent, if I order now can u deliver by Friday?

User

Should be , courier is coming to pick up anytime soon

Answered
2017-10-04
mas*******
User

Hi

I just boughylt the topper. Can i wash it in a normal 12kg washing mashine. Mine is queens size.

Pls advise

User

Yes can

Answered
2017-10-03
jes*******
User

Hi, I tried to purchase one mattress topper, one pillow and one bath towel, but I was charge $7.98 for Qxpress, is it becos of your bath towel? Or can I choose store pick up for bath towel, and topper+pillow using Qxpress, then u send all 3 items to me can? I want to make purchase now so please reply me as soon as u can ok. Thanks

User

Answered

Unanswered
2017-09-24
sit*******
User

Hi, what is the delivery timing for Woodlands area? If order on Monday, can deliver on Wed 27 Sept?
Ordering king size mattress topper. Thank you

User

Hi u if u order today before 11 am , soonest will reach u on 27

User

I had placed my order: Order no. 230418835
Hope can deliver soonest. Thank you

User

Sure ,will arrange Soon

User

Many thanks Joy

Answered
2017-08-03
Sho*******
User

Order no. 223866406

I ordered a mattress topper, could you please ship it out asap as I need it urgently. Thanks.

User

can use tracking no track your orders, should reach you today

Answered
2017-07-09
sam*******
User

What is the weight of the queen mattress topper and the super single mattress topper?

User

Queen size around 5kg, super single around 4.5kg

Answered
2017-07-05
jis*******
User

if order today, will it reach friday? coz im transferring to another place so need it by friday thanks

User

usually delivery by Qexpress is 2-3 working days

Answered
2017-06-29
jam*******
User

Secret Inquiry

User

Secret Inquiry

Address
QUARTZ INDUSTRIAL BUILDING 5 UPPER ALJUNIED LINK #05-05
Available during
Mon-Sat : 10am-530pm Closed on Sun & PHs Tel: 6635 8724 / 8411 6612
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