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[Loreal] LOREAL PROFESSIONAL SERIOXYL SERIES HAIR LOSS / DENSER HAIR Shampoo 1000ml/ Conditioner
36.90

LOREAL[Loreal] LOREAL PROFESSIONAL SERIOXYL SERIES HAIR LOSS / DENSER HAIR Shampoo 1000ml/ Conditioner

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Customer who recommended this item
32 (Based on 33 reviews)
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
SingPost Normal Mail Seller 2017-02-04
Return & Exchange Pollicy Seller 2016-06-21
Manufacturer/
Place of origin
Loreal / USA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Loreal] LOREAL PROFESSIONAL SERIOXYL SERIES HAIR LOSS / DENSER HAIR Shampoo 1000ml/ Conditioner / LOreal Professionnel SERIOXYL Denser Hair Tonic 90ml
BOOKMARK 1 2 3 4 5 6 7

Photo Review (9)

Customer Review (33)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jun 03, 2018 yve***
Highly Recommend Mar 13, 2018 goh***
Highly Recommend Mar 06, 2018 nic***
Highly Recommend Feb 06, 2018 low***
Highly Recommend Jan 16, 2018 ang***
Highly Recommend Jan 08, 2018 iml***
Highly Recommend Oct 18, 2017 lai***
Highly Recommend Mar 04, 2017 bel***
Highly Recommend Feb 19, 2017 hik***
Highly Recommend Feb 10, 2017 Qq_***

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customer,

To offer you a more cost-saving and economical option, we have included SingPost Normal Mail as one of the delivery selection.

However, we strongly recommend all our customers to opt for delivery options with tracking details available so that we can better assist you when unexpected delays occur.

Please be informed that we will not be liable for any delayed, lost or damaged parcel sent via Normal Mail.

We also seek your kind understanding that we are unable to process refund nor provide replacement based on lost mail claim.

Please feel free to email us at shop.otsstore@gmail.com if you need any assistance.

Thank you.

Best Regards,
OTS STORE

Notice
Seller

1) Return & Exchange are applicable for wrong item(s) sent and in brand new condition.
2) Such Return & Exchange request are to be made within 7 days of receiving the item.
3) Customers are to provide images of contents within parcel package for wrong item(s) received.
4) Customers are to provide images for defective item issue.
5) Items are to be returned in original unused condition for exchange to be valid.

Answered
2018-04-09
tru*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2016-08-29
jun*******
User

Hi, I color my hair every 4 to 6 weeks to cover my 80% gray hair. A recent hairscan reveals I have oily scalp with
mild dandruff, and my hair follicles are badly clogged with sebum buildup, hence there is some hair loss.

May I ask the following:

1) Is Serioxyl For Colour Hair 1000ml suitable for my hair type and if this shampoo has the function of removing
sebum buildup that clogs hair follicles to lessen the thinning hair condition?

2) May I have the expiry date of the Serioxyl For Colour Hair 1000ml? And once opened, in how many months must I
finish using the shampoo?

3) Can this shampoo totally replace my usual shampoo for colored hair or if I need to alternate the use of my regular shampoo with this Serioxyl For Colour Hair?

4) When using the Serioxyl For Colour Hair, must I shampoo twice if I am not using it in conjunction with the scalp
cleansing lotion?

Thank you.

User

Dear Customer,

1) Yes, Serioxyl Shampoo For Colored Hair 1000ml is suitable for your hair type. You might also like to use with our L'oreal Detox Creambath as it prevents impurities buildup.

The item is available at:
http://list.qoo10.sg/item/LOREAL-LOREAL-PROFESSIONAL-LOREAL-HAIR-SPA-LINE-CREAMBATH-1000ML-REPAIRING/438177673

2) Our Serioxyl Shampoo For Colored Hair 1000ml manufacturing date is November 2015.

3) You can either use it as a daily shampoo or alternate between another shampoo for chemically treated hair with oily scalp (e.g. our Nioxin System 4 Cleanser).

4) No, it is not necessary to shampoo twice.

Did we managed to answer your question? :)
Feel free to email us at shop.otsstore@gmail.com if you require any further assistance.

With thanks,
OTS STORE

Answered
2016-05-30
nic*******
User

Do you have this item in stock ?

Seems you have not sold this product and no reviews yet.

Just want to confirm if u have any in-stock and roughly how long for the delivery before i order.

User

Dear Customer,

Yes, both items are available and in-stock.

Upon receipt of your order, we will process and ship out the item within 1-2 working days.

As your order will be shipped via Qxpress, you should be able to receive the parcel within the following working day.

Did we managed to answer your question? :)
Feel free to email us at shop.otsstore@gmail.com if you require any further assistance.

With thanks,
OTS STORE

User

Thank you for your quick reply.

Have placed an order to try your product & service

Hope to receive the item soon.

Have a good day.

User

Dear Customer,

You are most welcome.

Your order is well-received and will be shipped out within the next working day.

Please feel free to email us at shop.otsstore@gmail.com if you need any assistance.

Thank you and have a nice day.

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