LOreal Men Expert Pure  Matte Charcoal Black Scrub 100ml
0.00000000

LOREAL PARISLOreal Men Expert Pure Matte Charcoal Black Scrub 100ml

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Customer who recommended this item
5
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
Loreal / Indonesia Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4)

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Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 29, 2018 lim*** (SG SG)

Item Q&A(1)

Status
Question & Answer
  • FAQ

    Have a question about the product?

    Please visit https://www.loreal-paris.com.sg/faq or email to L'Oreal Customer Service at consumer@sg.loreal.com / call 1-800-838-3388
    L'Oreal Paris
  • FAQ

    How to track Orders?

    Once your order is updated to “Shipped” status, a tracking number will be assigned and notified via Qoo10. You may follow this link to track: https://www.urbanfox.asia/courier-tracking/tracking/ In case unable to track, please refer to our Customer Service Hotline to enquire. How to reschedule delivery? You may follow this link to reschedule delivery: https://www.urbanfox.asia/courier-tracking/reschedule-delivery/
    L'Oreal Paris
  • FAQ

    How can I change address, name and/or contact details?

    You may call or send us email to notify us of the preferred Delivery Address. Please be advised that due to Change Address request, delivery time frame maybe extended. Note: Please change or add address prior to placing an order to make sure that your parcel will be delivered within the standard delivery time frame.
    L'Oreal Paris
  • FAQ

    What if I did not receive my order?

    We may experience delay in the delivery of your order with us, please notify our Customer Service Hotline 6340 1930 or email us at sgcs@acommerce.asia
    L'Oreal Paris
  • FAQ

    What happen if my order is delivered damaged?

    To immediately assist, please contact our Customer Service Hotline 6340 1930 or email us at sgcs@acommerce.asia
    L'Oreal Paris
  • Answered
    Question
    kau******* 2019-01-21
    Answer
    Dear Valued Customer,

    We checked and saw that your order is being packed and prepared and to be shipped to our courier partner. Once it is shipped to our courier partner, you will be then advised of the tracking number to check the status of your order. Our standard delivery time frame is 2 to 5 working days. Please bear with us
    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Claire
    Customer Service Officer
    aCommerce SG
    L'Oreal Paris 2019-01-21
    Question
    Hi Seller,
    Thank you for your reply.
    I hope you will ship out soonest as I have been looking forward to use it.
    Thank you
    Answer
    Dear Valued Customer,

    Thank you for making your purchases with us. We checked and we noticed that your parcel is in transit status already please expect your parcel any time soon. You may also check your parcel with UrbanFox web site :https://www.urbanfox.asia/courier-tracking/tracking/
    Using your tracker no. :SM975809164828712029
    Your patience is greatly appreciated.

    Thank you and have a nice day.

    Fellow Us for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG
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Address
ONE RAFFLES PLACE 1 RAFFLES PLACE #21-01
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How to Return/Exchange