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137.62

LOTTE◆LOTTE KOREA L-275 Wireless Stick Slim Handy Cyclone Vacuum Cleaner

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Customer who recommended this item
17
Customer Satisfaction Score
85%
  • Product 90%/100%
  • Price 80%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
Lotte / Korea Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ◆Authentic◆LOTTE KOREA L-275 Wireless Stick Slim Handy Cyclone Vacuum Cleaner for Home Car
BOOKMARK 1 2 3 4 5 6 7

Photo Review (9)

Customer Review (17)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 29, 2018 yon*** (SG SG)
Highly Recommend Apr 12, 2018 chr*** (SG SG)
Highly Recommend Feb 02, 2018 h0c*** (SG SG)
Highly Recommend Jan 06, 2018 kim*** (SG SG)
Highly Recommend Jan 03, 2018 lee*** (SG SG)
Highly Recommend Dec 18, 2017 lee*** (SG SG)
Recommend Nov 18, 2017 jaz*** (SG SG)
Recommend Nov 10, 2017 mus*** (SG SG)
Highly Recommend Sep 24, 2017 888*** (SG SG)
Highly Recommend Sep 02, 2017 ela*** (SG SG)

Item Q&A(24)

Status
Question & Answer
  • FAQ

    No exchange or return is allowed

    No exchange or return is allowed because of (1) Simple mind change (2) Box opening We accept returns within 15 days of delivery Only defective items Such return or exchange is absolutely allowed for the reason below. (1) Major defect (2) Wrong item is delivered
    Delight
  • Answered
    Question
    and******* 2019-06-11
    Answer
    Private Enquiry
    Delight 2019-06-12
  • Answered
    Question
    kju******* 2019-04-10
    Answer
    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards
    Delight 2019-04-11
    Question
    I am buyer from Singapore, do I have 1 warranty from date receipt in Singapore?
    Answer
    Hello
    Only in Korea.
    Thanks
    Question
    This means that I need to purchase the warranty with (NTUC) Income Purchase Guard.
    Answer
    Hello
    We provide you 1 year international seller warranty for free
    from the receipt date only in Korea.
    Best regards
  • Answered
    Question
    h0c******* 2019-02-04
    Answer
    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards
    Delight 2019-02-05
    Question
    I have lost the receipt and could not find it. I would just like to find out if I can make purchase of the motor only?
    Answer
    Dear customer
    Thank you for purchasing for our shop's goods.
    Firstly, we really really apologize for the inconvenience caused to you.
    The manufacture do not sell the seperate motor.
    Thanks
  • Unanswered
    Question
    chr******* 2018-12-12
  • Answered
    Question
    bub******* 2018-05-08
    Answer
    Hello Lynn Lee
    Thank you for contacting
    Please do not worry and we will do our best to help you.
    Firstly we would like to work together to resolve the issue for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.
    1. Please describe the problem with your item in detail.
    2. Please upload clear video of the product in good lighting or Youtube.
    Thank you for your patience collaboration.
    Best Regards
    Delight 2018-05-08
  • Answered
    Question
    bub******* 2018-05-07
    Answer
    Hello Lynn Lee
    We explained detail picture on the product page.
    If still wondering, feel free to contact us.
    Thanks
    Delight 2018-05-08
  • Answered
    Question
    con******* 2018-03-01
    Answer
    Hello
    Thank you for contacting.
    Firstly could you please send us the order number you placed on our store.
    Really thanks
    Delight 2018-03-02
    Question
    My Order Number is 218459915
    Answer
    Hello
    Could you please leave the date and month with exact your name.
    We can not check your order.
    Thank you for your patience collaboration.
    Best Regards
    Question
    Attached is my purchase details. Tks.
    Answer
    Hello
    Thank you for inquiry.
    We checked your order date is Jun 12. 2017.
    Please do not worry if you want to repair, please send us.
    The repair address is in the below.
    Post Code : 16435
    Address : # 306 Jugong Plaza, 70, Deogyeong-daero 697beon-gil, Paldal-gu
    City : Suwon-si
    State : Gyeonggi-do
    Country : Korea
    Phone : +82-10-4435-7010
    Thanks
    Question
    Thanks but forget it, it will cost me too much to send it and still have to buy a replacement vacuum. I will just use it to vacuum my car only as it need not use the roller brush and get another more reliable brand with local warranty. When I buy on Amazon, supplier will give me a replacement set or part without asking me to return the faulty parts. Disappointed.
    Answer
    Hello
    Thank you for inquiry.
    We will do best service to the customer.
    Best regards
  • Answered
    Question
    lil******* 2018-01-04
    Answer
    Hello
    Thank you for inquiry,
    Item would be dispatched in 3 processing days after payment confirmed.
    It will reach you in about 5 - 7 Business days.
    Excluded holidays and weekend.
    We recommand you the L-276 model.
    https://www.qoo10.sg/g/553578899
    For using home and car,
    https://www.qoo10.sg/g/501717562
    Really thanks
    Delight 2018-01-04
Ask Question
Delight KR
Available during
Monday to Friday: 10:00 am - 5:00 pm Saturday, Sundays and holidays: Closed

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Policy & Notice
How to Return/Exchange