We have provided the option of Qxpress registered mailing which is strongly encourage for buyer to use this.
If you cannot take the risk of having lost normal mail, please use Qxpress registered mail.
Normally we will post orders within 1-2 days after payment is made, hence there will not be any delays from our end. We will take a photo of the mail proof before posting out, this will ensure and confirm all items are mail out from our end. Singpost will usually deliver normal mail in 3 to 5 working days (exclude Sat Sun and Holidays). However, we have seen many cases where normal mail get delay up to 2 weeks before customer receives their parcel, Singpost handles bulk amount of mail everyday, negligence mistake is unavoidable. Qxpress Registered mail is highly recommended.