JIJI LIFESTYLE
JIJI LIFESTYLE Join Fellow
21,740 Fellows
POWER MINISHOP RATE 90%
5.80

◣Luggage Covers◥ ★ Protective Cover Case ★ Travel Luggage Cover ★ Waterproof Case ★ Suitcase Cover ★


Customer who recommended this item
257 (Based on 289 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
more
Manufacturer/
Place of origin
Shanghai Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (108)

Customer Photo Review board
Dec 01, 2017
jes*******

Recommend Nice product.

Good quality product. Nice designs to choose from.

Type:05. Theme Elastic Luggage Cover | Color:#08 | Size:S(+S$5)

+ Add this option
Nov 28, 2017
lat*******
Nov 26, 2017
hss*******

Recommend Product as expected

Product as stated. Would be better if price was cheaper. Overall satisfied with purchases

Type:01.Transparent Luggage Cover | Color:Transparent | Size:30inch(+S$1.50)

+ Add this option
Nov 18, 2017
sho*******

Highly Recommend Luggage cover

Bought 3, only managed to fit into 1 of my luggage. The other 2 were too small.

Type:05. Theme Elastic Luggage Cover | Color:#01 | Size:L(+S$9)

+ Add this option
Nov 15, 2017
sha*******

Customer Review (289)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 15, 2017 wan*******
Highly Recommend Dec 11, 2017 and*******
Highly Recommend Dec 07, 2017 ali*******
Highly Recommend Dec 06, 2017 wai*******
Highly Recommend Dec 03, 2017 ksp*******
Highly Recommend Dec 02, 2017 sue*******
Highly Recommend Dec 01, 2017 jes*******
netural Nov 30, 2017 kah*******
Recommend Nov 28, 2017 lat*******
Highly Recommend Nov 26, 2017 hss*******

Item Q&A(30)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

We offer free Normal Mail if you purchase over $25 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Normal Mail" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $25, it is important to follow the above for system to auto calculate.

Singpost normal mail - This is a non-traceable mailing method where Singpost will deliver the parcel direct to your letterbox but there is a RISK with mail will be lost or delayed by Singpost.

Notice
Seller

We offer free Qxpress if you purchase over $50 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Qxpress" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $50, it is important to follow the above for system to auto calculate.

If above steps are not followed and shipping fee is incurred, seller will not be doing any refunds.

Answered
2017-11-30
Wle*******
User

Hi, I need the item urgently, can I self-collect?

User

hi can I have your order number please?
thank you

Answered
2017-11-28
qoo*******
User

Can Korean cover size L fits 30 inch luggage?

User

hi yes it's able to fit in.
thank you

Answered
2017-11-22
tan*******
User

Hi my order number number is 237406620. May I know if you can ship earlier as I need them next week. Please help

User

Dear customer,

Sorry to infom that the delivery will be takes longer than usual as our warehouse and showroom are shifting to new location. We will try our best to expedite the delivery for you. We are appreciate for your kind patience and sorry for any inconvenience caused.

Answered
2017-11-01
apr*******
User

Hi if I order today, will I be able to get it by this Friday?

User

Hi

We are unable to ensure as we are unable to estimate the courier when will it be deliver the parcel to your place.

Thank you

Answered
2017-10-22
lec*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-26
val*******
User

Measure with the wheels or without the wheel?
If order now can reach by 3rd oct?

User

Dear customer,

The measurement shown is without the wheel. If you purchase the delivery by Qxpress it will possible to get it on the day that you request.

Thank you

User

For theme elastic luagge is it zipper below?

User

Dear customer,

Yes it is.

Thank you

Answered
2017-08-29
iam*******
User

Hi seller,

You sent wrong items to me. Order number 226143031 trunk #01 size M and 226143034 trunk #01 size M.

I have sent inquiry to your inbox on 24Aug2017 and you asked me to provide photo and details to your email. Therefore, I have emailed you on 25Aug2017.

No response from you until today(29Aug2017) despite several follow up email and inbox.

I don't want to exchange anymore. I want to refund my money. Please collect your items back as well.

User

Dear customer,

We are apologise for the delay as our support team had overwhelmed works. We will get him to reply your email by today.

Sorry for the inconvenience caused

Answered
2017-07-04
ken*******
User

Hi, I bought 2 20inch brown covers but u send 2 24inch instead. Will u resend the correct item I bought? How do I return u the wrong item send? I have already throw away the parcel packaging, unable to provide a photo of that. Order number 219611453. Pls advise. Thks.

See the length

24inch

User

Dear customer,

we are so sorry for our neligence mistake, please help us by sending an email to jlulateam@gmail.com
our support team will get back to you asap.

thank you
regards
JLULA Team

Address
INTERNATIONAL FURNITURE CENTRE 62 SUNGEI KADUT LOOP #01-09
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