Name sticker, Sew ons, Ink stamp Return and Exchange Policy 1.2
Defective item issue
Provide picture of the defective area of the received item
Shipping fee will be incurred from seller end.
Non-receipt Claim issue (Did not receive the item )
If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 14 days.
We will check over the matter from our end.
Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
Normal mail shipping fee will be incurred on seller end. Buyer can top for registered mail to prevent loss of mail again.
Thank you for your kind understanding.