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Luv Simplicity
Luv Simplicity Join Fellow
3,563 Fellows
POWER MINISHOP RATE 90%
1.50

Personalized Waterproof Name Sticker / Exclusive Design Available

See all Luv Simplicity items

Customer who recommended this item
21234
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return and Exchange Policy (1.2) Seller Apr 21, 2016
Return and Exchange Policy (1.1) Seller Apr 19, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description Peppa pig / Frozen / Little pony / Lego movie / Hello kitty / Mickey / Winnie the pooh / Big hero 6
BOOKMARK 1 2 3 4 5 6 7

Photo Review (5,672)

Customer Review (21,140)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 17, 2018 je8***
Highly Recommend Nov 17, 2018 ghl***
Highly Recommend Nov 17, 2018 pec***
Highly Recommend Nov 17, 2018 and***
Highly Recommend Nov 17, 2018 jas***
Highly Recommend Nov 17, 2018 tha***
Highly Recommend Nov 17, 2018 key***
Highly Recommend Nov 16, 2018 xua***
Highly Recommend Nov 16, 2018 1ce***
Highly Recommend Nov 16, 2018 cha***

Item Q&A(1,066)

Status
Question & Answer
  • Notice

    Return and Exchange Policy (1.2)

    Name sticker, Sew ons, Ink stamp Return and Exchange Policy 1.2

    Defective item issue
    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end.

    Non-receipt Claim issue (Did not receive the item )
    If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 14 days.
    We will check over the matter from our end.
    Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
    Normal mail shipping fee will be incurred on seller end. Buyer can top for registered mail to prevent loss of mail again.

    Other enquiries
    Email sales@luvsimplicity.com.sg

    Thank you for your kind understanding.
    Luv Simplicity

    Luv Simplicity
  • Notice

    Return and Exchange Policy (1.1)

    Name sticker, Sew ons, Ink stamp Return and Exchange Policy 1.1

    Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package
    Provide picture of the parcel package with the delivery information.
    Shipping fee will be incurred from seller end.

    Wrong item selected
    In case of buyer made a wrong selection in placing an order for customise product. Once customisation is completed on seller end, change is not allowed.
    In some case when mistakes are realised early after purchase, buyer can submit request to seller to make changes but it will be at seller discretion whether change (s) can be made at that time.

    Luv Simplicity
  • Unanswered
    Question
    crl******* 2018-11-17
  • Unanswered
    Question
    see******* 2018-11-16
    Answer
    Private Enquiry
    Luv Simplicity 2018-11-16
    Question
    Private Enquiry
  • Answered
    Question
    cyy******* 2018-11-15
    Answer
    Private Enquiry
    Luv Simplicity 2018-11-15
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    who******* 2018-11-14
    Answer
    Hello,
    can type: English name Chinese name class
    we will understand and will split accordingly.
    We would also recommend to use L size for this arrangements.
    Luv Simplicity 2018-11-14
  • Answered
    Question
    beb******* 2018-11-14
    Answer
    Private Enquiry
    Luv Simplicity 2018-11-14
  • Answered
    Question
    bee******* 2018-11-14
    Answer
    Hello,
    if using plain type can print in 1 row and star symbol.
    if using cartoon type of labels, we would advise to split Birthday! to 2nd row.
    Luv Simplicity 2018-11-14
    Question
    So if for cartoon, should choose what size?
    Question
    Can print exclamation mark?
    Answer
    Hello,
    for cartoon type, please choose L size. it will look nicer.
  • Answered
    Question
    jue******* 2018-11-14
    Answer
    Hello,
    you can leave in memo to inform us of the arrangements. or email us sales@luvsimplicity.com.sg
    thank you.
    Luv Simplicity 2018-11-14
  • Answered
    Question
    lyl******* 2018-11-12
    Answer
    Private Enquiry
    Luv Simplicity 2018-11-13
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Policy & Notice
How to Return/Exchange