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(Mailing from Singapore) Hello Kitty Hong Kong Edition Aka Fairy Tale Edition
13.3

(Mailing from Singapore) Hello Kitty Hong Kong Edition Aka Fairy Tale Edition


Customer who recommended this item
17
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 100%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Mailing of items ( Out of stock/Preorder items/Lost /Damage) Seller Sep 30, 2014
☆ IMPORTANT!! Buyer chose Normal Mail No Refund Given! ☆ Seller Apr 01, 2013
Xmas / New Year / Chinese Lunar New Year Delay Seller Feb 14, 2012
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description --- King Edition are now available
BOOKMARK 1 2 3 4 5 6 7

Customer Review (18)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 04, 2014 chr***
Highly Recommend May 28, 2014 nia***
Recommend Sep 07, 2013 ren***
Highly Recommend Sep 05, 2013 tau***
Recommend Aug 31, 2013 con***
Recommend Aug 29, 2013 and***
Netural Aug 23, 2013 ire***
Not Recommend Aug 21, 2013 jac***
Highly Recommend Aug 19, 2013 emi***
Recommend Aug 19, 2013 emi***

Item Q&A(19)

Status
Question & Answer
  • Notice

    Mailing of items ( Out of stock/Preorder items/Lost /Damage)

    Dear customers:
    Once the items are low in stock, we will be mailing after new stock arrive.
    Please email us if you wish to change your order , if not your order will be only ready for mailing after all arrive.

    If you have choose normal mailing, we will decide to release the instock or informming by SMSs to let you know. which is call seperate mailing .

    If you have choose register mailing , we will gather all stock before mailing out .


    All items will be bubble wrap, unless customer was told not to do so.

    We will not responislbe for all lost, damage by 3rd person ( singpost or others ) .
    As we have checking everything is fine before mailing.

    If items happen to get damage before mailing, SMSs will be inform to affected customers and delay of mailing will be informed.

    There is no exchange of damamge item due to these reason

    1. customer agree to be mail by normal , all damamges we are n
    IDOLM Mart
  • Notice

    ☆ IMPORTANT!! Buyer chose Normal Mail No Refund Given! ☆


    Dear Customers, we are not liable for any lost of items, accidents, delays or other issues which are the responsibility of the shipping company. Please contact them for parcel related issues.
    Buyer choose Normal Mail as your shipping method means you have bound to agree and accepted the Terms & Conditions stated by Singpost Company. There will be NO Refund or Resend of any delayed or lost parcels by SingPost Normal Mail. It is the "SingPost Company" responsibilities to deliver your pacel and NOT Seller as we have SingPost Video Evidence Proof of all parcels. SingPost are the ones who handle your parcels delivery and Not the seller. With the latest technologies, all parcels have been captured by CCTV Cameras and Video Evidence Proof of all buyers parcel. (Video Evidence Proof will be submitted upon request)
    We always strongly recommend buyers to choose Registered Mail / Qxpress so we could keep track of your parcels with the delivery company for any issues.
    IDOLM Mart
  • Notice

    Xmas / New Year / Chinese Lunar New Year Delay

    Dear customer :
    Now is Festive period and Singpost might took longer timing for mailing delivery.

    We cant control over it ( as there are customer email us telling the customer service of q0010 that Singpost belong to us and q0010 want us to provide the evidence of it to prove we hold Singpost ( which is no true ) and hence hope all pucchase to be make and opt for Registered mailing to avoid unhappiness over non-receipt of parcels on time and giving us " not recomanded" Or " Netural " late delivery where it is not our fault at all. Normal mailing -- Delivery by singpost and will be the same as how you receive your normal bills.

    Mailing could took up to a month to reach as per our past experience and do not cream at us that your parcel did not reach on time .

    As you have agreed and understand and hence you have chosen normal .

    Regstered mailing will be delivery upon and traceable. For customer , select register mailing will be on time
    IDOLM Mart
  • FAQ

    When can I receive my parcel dispatched by Qxpress?

    You will be able to see your tracking number after Qxpress have updated the tracking. We do not handle the deliveries. They are the ones who update the tracking number and status. Usually it takes 2~3 working days after dispatched. Qxpress doesn't provide specific time delivery. You may try contact them via E-mail: info@qxpress.sg, / Tel: +65-6434-8400.
    IDOLM Mart
  • FAQ

    Can you deliver a specific timing?

    Dear Customer, Sorry for any inconvenience. We do not handle the deliveries. The courier (Qxpress, SingPost Registered Mail) delivers on their time schedule. Therefore, we are unable to guarantee the timing and the memo will be ignored by the courier as they will not deliver on the timing you requested. If you have further inquiries regards to delivery or special request, we suggest that you contact Qxpress or Singpost C/S centre. (Qxpress : +65-6434-8400) (Singpost : 1800-2255-888 or 1605 ). We seek your cooperation and kind understanding. Thank you
    IDOLM Mart
  • Answered
    Question
    chr******* 2014-07-24
    Answer
    Hi, the owl was instock as for the king, stock will be coming next week . Please place in your order as there are also customer checking for the item too. We only have 3 available stock for the king edition.

    thanks
    IDOLM Mart 2014-07-25
    Question
    Can't select king in the selection column.. I am ok if need to pay in advance. Pls let me know.. Thanks
    Answer
    Bi
    the item has been update. Thanks
    Question
    Done. Since is at local, possible to arrange meet up tomorrow? Wish to pass the soft toy to the kids tomorrow if possible. Thanks
    Answer
    Hi, Sorry. the king stock will be coming in next week. The owl. We have mailed out already.
  • Answered
    Question
    chr******* 2014-07-23
    Answer
    Hi
    may i know how many qry do you need?

    thanks
    IDOLM Mart 2014-07-24
  • Answered
    Question
    loy******* 2013-10-26
    Answer
    Hi,
    Yes it is instock .

    thanks
    IDOLM Mart 2013-10-26
  • Answered
    Question
    mil******* 2013-09-02
    Answer
    Hi
    All the king edition is still out of stock after the last piece sold out in Aug.

    thanks
    IDOLM Mart 2013-09-02
  • Answered
    Question
    ail******* 2013-07-17
    Answer
    Hi,
    The frog stock will be coming in within 1 weeks plus.

    thanks
    IDOLM Mart 2013-07-18
  • Answered
    Question
    ste******* 2013-07-10
    Answer
    Hi,
    The 2nd batch shipment have not reach yet. Your order are still on rwquest, please kindly check.

    thanks
    IDOLM Mart 2013-07-10
  • Answered
    Question
    lit******* 2013-07-10
    Answer
    Hi
    The owl as indicated in the post do come with boxes.

    Item will be coming within 2 weeks or early to arrive.

    Thanks
    IDOLM Mart 2013-07-10
  • Answered
    Question
    mil******* 2013-07-10
    Answer
    Hi,
    Will be getting in this mth. If you really urgently, Please kindly select ta-q-bin once arrive we will handed the items to them.

    thanks

    thanks
    IDOLM Mart 2013-07-10
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Available during
MON~FRI : 11:00am ~ 6:00pm SAT : 9:00am ~ 6:00pm SUN, Holiday : 9:00am ~ 4:00pm
Policy & Notice
How to Return/Exchange