[Unicharm] Official Mamypoko Special Launch Promo 25% OFF | Extra Dry Skin Tape (M-XXL)
445 items sold
29.70

MamyPoko[Unicharm] Official Mamypoko Special Launch Promo 25% OFF | Extra Dry Skin Tape (M-XXL)

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Customer who recommended this item
11756
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
more
Manufacturer/
Place of origin
Unicharm / Unicharm E-Store Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (4,205)

Customer Review (10,679)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 18, 2019 sar*** (SG SG)
Highly Recommend Jul 18, 2019 cyn*** (SG SG)
Highly Recommend Jul 18, 2019 jac*** (SG SG)
Highly Recommend Jul 18, 2019 idi*** (SG SG)
Highly Recommend Jul 18, 2019 iri*** (SG SG)
Highly Recommend Jul 18, 2019 ayu*** (SG SG)
Highly Recommend Jul 17, 2019 lim*** (SG SG)
Highly Recommend Jul 17, 2019 ssi*** (SG SG)
Highly Recommend Jul 17, 2019 jee*** (SG SG)
Highly Recommend Jul 17, 2019 shi*** (SG SG)

Item Q&A(919)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Notice

    Wetness Indicator !!!!

    Our wetness indicator function is only available in MamyPoko Extra Dry Tape Newborn and S size only.
    Other size is not available.

    For MamyPoko Air Fit Tape & Pants, it has wetness indicator in all sizes.


    Thank you!
    Qoolife Mall
  • FAQ

    Country of Origin

    Mamypoko Pants Standard: All sizes Made In Indonesia. Mamypoko Tape Extra Dry: Size NB/ S/ L/ XL/ XXL Made In Thailand, Size M Made In Indonesia. Mamypoko Pants Extra Soft: All sizes Made In Thailand. Moony Air Fit Tape: All sizes Made In Japan. Moonyman Air Fit Pants: All sizes Made In Japan.
    Qoolife Mall
  • Answered
    Question
    jam******* 2019-07-10
    Answer
    Dear Customer, the stocks should be reaching our warehouse today. If order now, you should be able to receive it within 3-5 days. Thank you! QooLife Team
    Qoolife Mall 2019-07-10
    Question
    ok, great, thank you


    Answer
    Dear Customer, you're welcome!! QooLife Team
  • Answered
    Question
    xia******* 2019-07-05
    Answer
    Dear Customer, the size is 12 x 29 x 48 cm. Thank you! QooLife Team
    Qoolife Mall 2019-07-08
  • Answered
    Question
    lin******* 2019-06-29
    Answer
    Dear Customer, kindly request for an exchange by going to MyQoo10 > Shopping list > Cancel/Refund and click the cart number and Apply Return or Exchanged under Apply & Remark. Kindly make the request on your end as we are not able to access your orders and the deliveryman will pick up the items before the actual items come to you. Also, can we have a picture showing the wrong item received? It's for our warehouse purposes. Thanks! QooLife Team
    Qoolife Mall 2019-07-01
    Question
    Photos have been sent to you earlier on. Delivery guy never show up as per requested timing. Disappointed. This is not the first time happening..
    Answer
    Dear Customer, we have raised your return request for order number: 298575892. Kindly wait for our delivery man to pick up the items tomorrow between 10am - 1pm. Thank you! QooLife Team
    Question
    Dear CS, I have already recalled the return since yesterday. Please do not ask the delivery man to come and pick up anymore, as I have already used this item, since theres no news from you for the past few days. Thank you
    Answer
    Dear Customer, can you kindly check whether you can recall the return on your side as we are not able to recall it. Thank you! QooLife Team
    Question
    Dear CS, I am not able to recall it anymore, perhaps due to you have approved it..
    Answer
    Dear Customer, thanks for notifying us! Will see what we can do to let the delivery man know. Thank you! QooLife Team
  • Answered
    Question
    ded******* 2019-06-27
    Question
    Dear Sir / Madam,

    After looking at the tag, it should be for this order number instead.. 298575892. Would like to request for either an exchange or refund please? Thank you
    Answer
    Dear Customer, kindly request for an exchange by going to MyQoo10 > Shopping list > Cancel/Refund and click the cart number and Apply Return or Exchanged under Apply & Remark. Kindly make the request on your end as we are not able to access your orders and the deliveryman will pick up the items before the actual items come to you. Thanks! QooLife Team
    Qoolife Mall 2019-07-01
  • Answered
    Question
    l1n******* 2019-06-25
    Answer
    Dear Customer, the stocks just reached our warehouse. Kindly allow our warehouse guys to inbound the stocks and we'll send it to you soon. Thank you! QooLife Team
    Qoolife Mall 2019-06-25
  • Answered
    Question
    goh******* 2019-06-20
    Answer
    Dear Customer, can we get a picture of their airway bill and the items received in the box? Thank you! QooLife Team
    Qoolife Mall 2019-06-20
    Question
    Hello!! I purchased it awhile back and its a space wastage to keep all the boxes.. How do you expect me to keep? Can you please read my message properly?
    Answer
    Dear Customer,

    Can we have the order no. please.

    Thank you very much.
  • Answered
    Question
    ben******* 2019-06-17
    Answer
    Dear Customer, the status is now 'On Delivery'. You should receive it within these few days. Thank you! QooLife Team
    Qoolife Mall 2019-06-18
  • Answered
    Question
    dor******* 2019-06-17
    Answer
    Dear Customer, the sizes in the listing states that the smallest size is size M-XXL. Thank you! QooLife Team
    Qoolife Mall 2019-06-18
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