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Men Street Wear Fashion Tattered Look Cool Cropped Jeans

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Subject Register Date
Return Exchange Policy (1) Seller Jan 08, 2019
Return Exchange Policy (2) Seller Jan 08, 2019
Notification to Buyers Seller Jan 08, 2019
Place of origin
Condition New Product
Shipping From From Overseas (Malaysia)
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.(+60 162397638)
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(0)

Question & Answer
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item

    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information
    -Shipping fee will be incurred from seller end

    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end
  • Notice

    Return Exchange Policy (2)

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    -Provide picture of the item to seller end
    -Shipping fee will be incurred from buyer's end

    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress
  • Notice

    Notification to Buyers

    Notification to Buyers

    Dear Valued Buyers, We are sorry to hear if you have yet to receive your parcels even after a period of time from your purchase date. We would like to assist you over your frustration for the non-delivery of items issue. Please check for the following:
    [1. Check if the order address is correct. ]
    [2. Order(s) shipped through “Poslaju or Malaysia Local Courier Company”, but yet to receive the item after 7 days upon order(s) change to “On Delivery” status. ]
    [3. Order(s) shipped through “Qxpress/Qprime”, but encounter either non-valid tracking or valid tracking information and still yet to receive the item. ]
    [4.Facing improper handling of your order from seller ]

    Should you face any of the above mentioned issues, please kindly send an email to [ ] / [ ] and we will gladly assist onto your case and help to process the refund.
  • Notice

    Delivery/Shipping Notice

    Kindly take note below info:

    1. Upon receiving your order, we strive to hand your parcel to Qxpress MY in 24-48 hours and they will aim to deliver it to you within 7-14 days from Malaysia to Singapore
    2. There is NO SHIPPING on Sundays and Public Holidays.
    3. Buyer can track your parcel at
    4. A failure to provide a valid address will result in significant delays to your delivery and may lead to a failed delivery attempt.

    If you have further inquiry for delivery, please contact Qxpress C/S centre.
    Qxpress : +65-6434-8400 / 03-5103 2227
    Emai :

    Thanks for your understanding.
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