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Meow Meow Shop★Convertible dress infinity dresses bridesmaid wedding dinner gown -  8801 Cocoa

Meow Meow Shop★Convertible dress infinity dresses bridesmaid wedding dinner gown - 8801 Cocoa

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    • #26 COCOA
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Subject Register Date
EXCHANGE POLICY - about the price difference Seller Jan 22, 2017
How to submit Return or Exchange from buyer’s end? Seller Apr 22, 2016
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(0)

Question & Answer
  • Notice


    All exchange need to proceed by post, we do not have a shop for exchange.
    All exchange request must be raised within 7 days of the delivered date.

    Due to limited stock quantities and to saving exchange time, we suggest to exchange by following steps:
    1. Buyer raise the exchange request with us by message/email/Qpost and return the item to seller by post. Kindly provide us the shipping evidence of mailing out the returned item for the tracking purpose.

    2. Place the new order for the size/color the buyer want to exchange for (in order to secure the item), and we can arrange shipment by receiving the order.

    3. Seller would cancel the first order online once the returned item received. And the refund will be proceeded by system automatically.

    [IMPORTANT] Please include your order number and exchange details with the returned item, otherwise we can't identify which order by just the item itself.
    Meow Meow Shop
  • Notice

    EXCHANGE POLICY - about the price difference

    1) No refund will be issue on the price difference when buyer exchange items from high value to low value.

    2) Seller may ask buyer to top up the price difference if buyer want to exchange item from low value to high value.
    Meow Meow Shop
  • Notice

    How to submit Return or Exchange from buyer’s end?

    Login to your buyer account: MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select “Cart No.” > Select “Return” or “Exchange” under ‘Apply & Remark’.

    We will assess the claim issue with the provided picture and inform on the progress.

    All return/exchange should be done within 2 week from the reqeust confirmed date.
    If the buyer can't return/exchange with seller in 2 weeks, should inform seller the reason in advance.
    Seller would recall the return/exchange requests if no item received/ no buyer's reply in 2 weeks.
    Meow Meow Shop
  • Notice

    Return & Exchange Policy

    1. Any return of exchange of items will be applicable within 7 days upon receiving of item.

    2. Shortage/ Wrong item received:
    - Provide picture of item contents within the parcel package.
    - Provide picture of the parcel package with the delivery information.
    - Shipping fee will be incurred from seller end.

    3. Defective item:
    - Provide picture of the defective area of the received item.
    - Shipping fee will be incurred from seller end.

    4. Buyer’s change of mind:
    - Would like to change to other available products or does not want the item anymore.
    - Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    - Provide picture of the item to seller end.
    - Shipping fee will be incurred from buyer's end.

    (Kindly contact us before making review.)
    Meow Meow Shop
  • FAQ

    How to select the correct size?

    For free size designs, kindly to ensure the waist measurement is fit with your own. Then following by the bust (for tops) or hip (for shorts/skirts). The last one is the length. Don't image that the size should be ok, different designs the measurement differs. For the designs come with sizes, you also need to check the measurement! The size set by factory and seller only can use the size which already attached in the stock. However, seller also measure every size for you! If you chose the wrong size, please contact seller to arrange the exchange. WE DO NOT EXCHANGE AFTER REVIEW HAS BEEN MADE. Thank you for your understanding!
    Meow Meow Shop
  • FAQ


    Your item usually will be sent out in 48 hours after order confirmed by Qxpress. Delivery time normally takes 2-3 working days. If you do not receive the parcel in 4 days after shipping out ("on delivery" status), please contact Qxpress customer serivce hotline +65-6661-9100 for any delivery issue.
    Meow Meow Shop
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Policy & Notice
How to Return/Exchange