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Q-commerce
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POWER MINISHOP RATE 90%
4.32

Mercury Premium Case★Leather Case collection★Galaxy S10e/S10/Plus/iPhoneXS/MAX/XR/8/7/6/Note10/9/8/5/S9/S8/Plus/S7/J7/A8


Customer who recommended this item
2601
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
• If you order the wrong item or Any change of mind Seller Jun 19, 2019
• When a wrong item or a defective item arrives. Seller Jun 30, 2016
• If you want to return the item by any change of mind Seller Jun 19, 2019
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
help
Material
Payment Method Q*Coin Pay, VISA, MasterCard, American Express, Union Pay, PayPal, E-Nets, Cash Deposit, Q·account, GrabPay, Rely, PayLah!, AXS, NETS QR, AliPay, WeChat Pay, Convenience Store
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ★Leather Case collection★Galaxy S10e/S10/Plus/iPhoneXS/MAX/XR/8/7/6/Note10/9/8/5/S9/S8/Plus/S7/J7/A8/2018 Casing
BOOKMARK 1 2 3 4 5 6 7

Photo Review (884)

Customer Review (2,694)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 21, 2019 Pas*** (SG SG)
Highly Recommend Sep 18, 2019 ela*** (SG SG)
Recommend Aug 28, 2019 tan*** (SG SG)
Highly Recommend Aug 26, 2019 jas*** (SG SG)
Highly Recommend Aug 20, 2019 cpa*** (SG SG)
Highly Recommend Aug 14, 2019 may*** (SG SG)
Highly Recommend Aug 09, 2019 tan*** (SG SG)
Highly Recommend Aug 07, 2019 jss*** (SG SG)
Highly Recommend Aug 06, 2019 jef*** (SG SG)
Highly Recommend Jul 31, 2019 haw*** (SG SG)

Item Q&A(105)

Status
Question & Answer
  • Notice

    • If you order the wrong item or Any change of mind

    • If you order the wrong item or Any change of mind from buyer's and want to exchange it.
    You have to pay Exchange shipping charge in order to Exchange. If you want to exchange Please connect to the link. http://list.qoo10.sg/g/458452902 We will exchange after shipping charge payment is completed. And please send us the goods you ordered wrong. Ubi Teckpark No.10 Ubi Cresent #05-42C Singapore 408564 We process the exchange when the goods arrive.

    • Returns and exchanges are not possible in the following cases.
    1) Products that have passed 7days from the date of arrival
    2) Products you have already used
    3) If you send your goods without prior contact

    ※ Any return or exchange of items will be available within 7days upon receiving the item. Please send using the Singpost normal mail. Item must remain in their intact condition, or their original packaging/tags/labels/seals attached. Please kindly add a note about your request & order number.
    Q-commerce
  • Notice

    • When a wrong item or a defective item arrives.

    • When a wrong item or a defective item arrives.
    A defective product or wrong item must be submitted to the manufacturer for replacement Please send items to this address. Ubi Teckpark No.10 Ubi Cresent #05-42C Singapore 408564

    • Returns and exchanges are not possible in the following cases.
    1) Products that have passed 7 days from the date of arrival
    2) Products you have already used
    3) If you send your goods without prior contact

    ※ Any return or exchange of items will be available within 7 days upon receiving the item. Please send using the Singpost normal mail. Item must remain in their intact condition, or their original packaging/tags/labels/seals attached. Please kindly add a note about your request & order number. Please pack the product safely to prevent damage.

    Thanks.
    Q-commerce
  • Notice

    • If you want to return the item by any change of mind

    • If you want to return the item by any change of mind from buyer's.
    Please send the goods to this address. Ubi Teckpark No.10 Ubi Cresent #05-42C Singapore 408564 We process the refund when the goods arrives.

    • Returns and exchanges are not possible in the following cases.
    1) Products that have passed 7 days from the date of arrival
    2) Products you have already used
    3) If you send your goods without prior contact

    ※ Any return or exchange of items will be available within 7 days upon receiving the item. Please send using the Singpost normal mail. Item must remain in their intact condition, or their original packaging/tags/labels/seals attached. Please kindly add a note about your request & order number. Please pack the product safely to prevent damage.

    Thanks.
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Answered
    Question
    gra******* 2019-09-18
    Answer
    Hi Customer,
    Delivery time is 3~7 business days if Singpost normal mail arrives quickly. Qxpress It takes 2~3 Business days in usual. Thanks.

    ※ Please check your mailbox around that time. Also, please check your shipping address again Qoo10 site.
    Q-commerce 2019-09-19
  • Answered
    Question
    Low******* 2019-06-17
    Answer
    Private Enquiry
    Q-commerce 2019-06-19
  • Answered
    Question
    Low******* 2019-06-17
    Answer
    Private Enquiry
    Q-commerce 2019-06-19
  • Unanswered
    Question
    mah******* 2019-03-16
  • Answered
    Question
    ang******* 2019-03-04
    Answer
    Hi Customer,
    Yes. A7 The 2016 model has been added to the selection options. Thanks.
    Q-commerce 2019-03-05
    Question
    Not found in the options. Checked everywhere
    Answer
    Sorry. I modified the options again. Thanks.
    Question
    A7 2016 is model A700 right?
    Question
    Earlier there is item discount fee but it is not there now
    Answer
    Hi Customer,
    The model number for the Galaxy A7 2016 is A710. Discount coupons are exhausted. Currently, only 10% off coupons are available. Thanks.
  • Answered
    Question
    ask******* 2019-02-18
    Answer
    Private Enquiry
    Q-commerce 2019-02-18
  • Answered
    Question
    jos******* 2019-02-18
    Answer
    Private Enquiry
    Q-commerce 2019-02-18
  • Answered
    Question
    bel******* 2019-01-28
    Question
    I would like to exchange for another design. Please advice.. thanks
    Answer
    Hi Customer,
    Since the product page was made with iPhone 6, there are three card slots. If the size of the cell phone is large, the card slot will be made of four pieces to fit the size of the case. And you will have to pay the replacement shipping to exchange for other items. Thanks.
    Q-commerce 2019-01-29
    Question
    Hi, can I personally visit your company on this weekday or weekends to do the replacement? If yes, what is the operating hours?
    Answer
    The item was not wrong. The large case of the size of a cell phone has 4 card slots. Please be noted this. Thanks.
    Question
    Hi, I didn’t say the item is wrong but you didn’t make known in the website that there will be slight change in internal design for different handphone even though classified under same ‘jennifer’ category. I’m satisfied with the other handphone casing which I have ordered from you but only this casing that I request to change the casing to another type. I’m willing to go over to your company at ubi for the exchange. Do advise when can I go to your company and the operating hours. Thanks
    Answer
    Hi Customer,
    All manufacturers design products to suit their mobile phone models. Therefore, there may be some design changes. And we handle the exchange process using Singpost Normal Mail. You have to pay Exchange shipping charge in order to Exchange. If you want to exchange Please connect to the link. http://list.qoo10.sg/g/458452902 We will exchange after shipping charge payment is completed. And please send us the goods you ordered. Ubi Teckpark No.10 Ubi Cresent #05-42C Singapore 408564 We process the exchange when the goods arrive. Item must remain in their intact condition, or their original packaging/tags/labels/seals attached. Thanks.

    ※ Any return or exchange of items will be available within 7 days upon receiving the item. Please kindly add a note about your request & order number.
Ask Question
Address
UBI TECHPARK 10 UBI CRESCENT #05-42C Singapore

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