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Mercury Premium Case[Super Power Sale]★GalaxyS9/S8/Plus/iPhoneX/8/7/6/Plus/Galaxy Note8/5/S7/Edge/J7Prime/A8/2018 Casing


Customer who recommended this item
6343
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Jun 30, 2016
RESPONSIBILITY FOR CHOOSING NORMAL MAIL Seller Jun 30, 2016
Delivery Options Seller Jun 30, 2016
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Super Power Sale]★GalaxyS9/S8/Plus/iPhoneX/8/7/6/Plus/Galaxy Note8/5/S7/Edge/J7Prime/A8/2018 Casing
BOOKMARK 1 2 3 4 5 6 7

Photo Review (2,195)

Customer Review (6,803)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 17, 2018 jol***
Highly Recommend Nov 17, 2018 san***
Highly Recommend Nov 14, 2018 fai***
Highly Recommend Nov 06, 2018 Pei***
Highly Recommend Nov 06, 2018 kar***
Highly Recommend Nov 01, 2018 rac***
Highly Recommend Oct 31, 2018 sge***
Highly Recommend Oct 31, 2018 che***
Highly Recommend Oct 29, 2018 ven***
Highly Recommend Oct 27, 2018 wen***

Item Q&A(235)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims

    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received

    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue

    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end

    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?

    Please log in into your buyer account under "MyQoo10" >Shopping List>Cancel/Refund/Non-Receipt>Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Q-commerce
  • Notice

    RESPONSIBILITY FOR CHOOSING NORMAL MAIL

    Dear buyers, we respect if you choose normal mailing.
    But if the item is lost during transit, we will not be responsible for the lost.
    Nowadays, there's increasing online shoppers so Singpost have more parcels to deliver than in the past, this is why there's always delayed.
    Customers who have opt for normal mail is deemed to have agreed to be responsible for if there is any lost during delivery.
    Dont come and tell us that u have never lost any normal mail before.
    Do take note, NOTHING IS IMPOSSIBLE! We can't predict anything happened!
    If you can't accept,please select the registered mail as it have tracking number to track your items but normal mail don't have, hope you understand!
    We strongly advise customers to opt for registered mail especially during peak seasons during holidays as there are 50% more risk of getting lost mails.
    We respect your choice and I hope you respect us too. Thank u very much!
    Q-commerce
  • Notice

    Delivery Options

    Please take note that Q-commerce is using Singpost for all Normal and Registered Mailing.
    Normal Mailing (You are taking your own risk): 3 - 30 working days (Takes slightly longer time during peak periods - X'mas/ CNY/ etc...)
    Registered Mailing: 2 - 5 working days

    Please take note: Q-COMMERCE DOES NOT RESPONSIBLE ON ANY LOST/ DAMAGED ITEMS!

    Thank you for your understanding.
    Q-commerce
  • FAQ

    How come I still haven't receive my item yet??? When will it arrive?

    Dear customer, we have sent out the item on the date stated in your Qoo10. We are not postman, we dont know when u will receive it. If you have chosen registered mail, you are able to check thru Singpost website. But if you have opt for normal mail,we are not able to track the location of the item. Please note that upon placing order, customers are responsible for any delayed or lost mails during delivery as stated in our listing. We strongly advise customer to opt for registered mail to avoid any lost for missing mails and average loss mails in Singpost is 5 out of 100 parcels. Dont come and tell us that u have never lost any normal mail before. Do take note, NOTHING IS IMPOSSIBLE! We cant predict anything happened! We strongly recommend all customers opt for Registered Mail. Thank you for your understanding. =)
    Q-commerce
  • Answered
    Question
    yon******* 2018-09-09
    Answer
    Hi Customer,
    The weight of the case varies from cell phone model to model. The weight of the flip-cover is not that heavy. Thanks.
    Q-commerce 2018-09-10
  • Answered
    Question
    ang******* 2018-09-02
    Question
    look at the screen cover. Even though the package write curvy border glass membrane. Clearly it is not.
    Answer
    Hi Customer,
    GALAXY S7 / S7 EDGE / S6 EDGE / S6 EDGE PLUS was designed screen edge as a curved. Tempered glass film is a glass material, so it does not curved. So it will be made in a size that does not pop up when attached to the screen. So LCD protective film is designed to only flat part protect. All 4 Model film sizes was manufactured to be protected only flat parts. (Oleophobic film, LCD Protection film, Anti-finger film, Tempered glass film) This information announced the top of the product page. We will send it back to Tempered Glass Film. Please dispose of damaged products. Sorry for the inconvenience. Thanks.
    Q-commerce 2018-09-03
    Question
    Hi, is there an item that cover the edge? like protective film? to be honest, i will not be using the replacement even if you resend it because it does not protect the edge at all. I will be buying from another source. Can I request for refund instead?
    Answer
    Hi Customer,
    We will refund the amount money of tempered glass. However, we can not process your refund due to your exchange request. First, please withdraw your exchange request. Thanks.
    Question
    ok withdrawn. thanks
    Answer
    Hi Customer,
    I refunded the amount of tempered glass to your Q-money. Please check My qoo10. Thanks.
  • Answered
    Question
    jen******* 2018-08-19
    Answer
    Hi Customer,
    01) Yes. Protect the edges.
    02) I recommend options 15 and 16.
    Thanks.
    Q-commerce 2018-08-20
  • Answered
    Question
    fel******* 2018-08-18
    Answer
    Hi Customer,
    Yes. There is a hole in the speaker section so that you can close the cover and speak. Thanks.
    Q-commerce 2018-08-20
  • Answered
    Question
    jen******* 2018-08-07
    Answer
    Hi Customer,
    The full cover jelly case is a transparent case. The touch surface is smooth, but the inside of the case is treated with a nano coating (dot pattern) to prevent the case from sticking to the screen. Thanks.
    Q-commerce 2018-08-07
  • Unanswered
    Question
    est******* 2018-07-23
    Question
    Private Enquiry
  • Answered
    Question
    Jan******* 2018-06-24
    Answer
    Private Enquiry
    Q-commerce 2018-06-25
  • Answered
    Question
    Rtn******* 2018-05-13
    Answer
    Private Enquiry
    Q-commerce 2018-05-14
Ask Question
Address
UBI TECHPARK 10 UBI CRESCENT #02-67 (Left Entrance) Singapore

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Policy & Notice
How to Return/Exchange