ZANTELLE
ZANTELLE Join Fellow
6,646 Fellows
POWER MINISHOP RATE 90%
2.00

♫ Message Card ♫ Gift Stickers ♫ Christmas Card ♫ Cake and Dessert decoration ♫ Paper Craft


Customer who recommended this item
33
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above $35.00 in a cart.
Surcharge can be added according to country.
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller Apr 26, 2016
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
Brief Description ♫ Message Card ♫ Gift Stickers ♫ Christmas Card ♫ Cake and Dessert decoration ♫ Paper Craft ♫ Note Card ♫ Greeting Card ♫ Christmas Stickers
BOOKMARK 1 2 3 4 5 6 7

Photo Review (9)

Customer Review (34)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 19, 2018 lcl***
Highly Recommend Aug 15, 2018 tou***
Recommend Oct 02, 2017 mei***
Recommend Aug 30, 2017 ver***
Highly Recommend Aug 17, 2017 cha***
Highly Recommend Dec 19, 2016 joy***
Highly Recommend Dec 14, 2016 ysh***
Highly Recommend Dec 06, 2016 fiz***
Highly Recommend Dec 03, 2016 ngt***
Highly Recommend Oct 26, 2016 cer***

Item Q&A(5)

Status
Question & Answer
  • Notice

    How do I file for exchange/replacement/refund?

    >Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    >Provide picture of the item contents within the parcel package
    >Provide picture of the parcel package with the delivery information.
    >Shipping fee will be incurred from seller end.


    Defective item issue
    >Provide picture of the defective area of the received item
    >Provide video of the non-functioning of the product. (For electronic products)
    >Shipping fee will be incurred from seller end.


    Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
    >Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    >Provide picture of the item to seller end.
    >Shipping fee will be incurred from buyer's end.
    ZANTELLE
  • FAQ

    How to submit return or exchange from the buyer's end?

    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.
    ZANTELLE
  • Answered
    Question
    ahg******* 2018-06-24
    Answer
    Hi, we are sorry we missed your message. Usually we pack orders the next day after receiving them and will pass to Qexpress on the same day or the following day barring any stock issues. Qexpress normally delivers the parcel the next working day. So, you can expect minimum 3 working days for orders to reach you. Please call us at 6275-8221 if you have urgent requests.

    hi there, sorry for the late reply. In general, if order before 12 noon (e.g DAY 1), parcel will reach buyer on the third day, i.e DAY 3 (excluding sunday and holidays).
    (Jun 26, 2018 12:52)
    ZANTELLE 2018-06-26
  • Answered
    Question
    rak******* 2016-09-20
    Answer
    sure ... is at block 1002 jalan bukit merah #04-01. S159456. Pls call 62758221 before leaving home.
    ZANTELLE 2016-09-23
  • Answered
    Question
    miz******* 2016-07-15
    Answer
    hi there, thank you for your information. You are right, should be S$1.2 each. We have updated the price :))
    ZANTELLE 2016-07-18
  • Answered
    Question
    ver******* 2015-10-06
    Answer
    Yes. Our address is 1002, Jalan Bukit Merah, #04-01 Singapore 159456. Best time to visit is 12pm to 4pm on weekdays and 11am to 2pm on Saturdays. Kindly call 62758221 before coming as we may not be around at times. Thanks!
    ZANTELLE 2015-10-07
    Question
    So can i place the orders thru email? As there is no self collect option
    Answer
    yes, please. You may write in to zantelle.com@gmail.com to order. Thanks!
  • Answered
    Question
    Esh******* 2015-09-12
    Answer
    Dear buyer, it's 1m per roll. Thanks and have a great day!
    ZANTELLE 2015-09-14
Ask Question
Address
1002 JALAN BUKIT MERAH #04-01
Policy & Notice
How to Return/Exchange